1. Olesya Tolstoy - TOLSTOY REALTY

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    Olesya Tolstoy - TOLSTOY REALTY

    5.0 (3 reviews)
    Open 8:00 am - 7:00 pm

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    9 years ago

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    Susan Libman  - Compass

    Susan Libman - Compass

    (6 reviews)

    We had a fantastic experience working with Susan. She brought so much expertise, professionalism,…read moreand positive energy to the table. She listened, answered every question, gave great advice, guided us through every step of the transaction, and made sure everything went smoothly. We couldn't be happier with the outcome and highly recommend her to anyone looking to buy or sell!

    With how crazy the real estate market is, especially in the North Shore, it really goes a long way…read moreto have an excellent realtor. Susan was beyond exceptional. We were so fortunate to have first met her while wandering through one of her warmly staged open houses. While most seller's agents we met at open houses tended to stay disengaged, Susan was welcoming and clearly was there to advocate for her client. Even though we didn't go with her open house listing, the true reward was getting connected to her for the rest of our new home search. While some realtors are just there to open the door and send you automated listings, Susan blew us away with her vigilant and thoughtful procurement of potential homes. When seemingly perfect listings popped up, we'd quickly hop onto our email to ask Susan for a showing only to find an email already in our inbox from her asking if we'd be free later that afternoon to see that exact listing. With each potential home, we were greeted by her kind smile and thorough data on not only the home but also the neighborhood and market. Her local roots and connections to the North Shore gave us the confidence in understanding and making the decisions needed to submit offers in an area where homes were receiving 10+ offers, tens of thousands over listing price. Susan provided constant communication and support. We never felt pressured, uncomfortable, or alone while working with her. I honestly have no idea how she has so little reviews online and feel like we really lucked out to have gotten her as our agent before more people catch onto the exceptional quality and service she delivers. If you're in the market for a home in the North Shore, you need to at least give her a call to experience what an exceptional realtor truly looks like. Oh... and she helped us close on our new home at the price point we had hoped for. Exceptional quality, service, and results - yes, she's that good.

    The Shore Group - Compass - Team Photo 2024

    The Shore Group - Compass

    (12 reviews)

    Our second time working with Beth Alberts was even better than the first. She shepherded us…read moreseamlessly through a situation in which we were selling from the other side of the country and had a tight deadline to complete the transaction. I highly recommend her services!

    My wife and I met Stephanie and Beth at an open house a few years ago. I had already been looking…read moreto ditch my agent at the time, mostly because he was not listening to me and he was pushing us towards a decision that he would make, not necessarily a choice we wanted. (We moved from the city to North Shore-a big decision for us as we've been downtown for over a decade, and still love it). Then we ran into Steph/Beth at another subsequent open house. I'd had enough with my old agent's pushy/slime-y salesmanship and we had built a quick and comfortable rapport with Beth/Steph. The decision was clear, for buying in the North Shore, we would begin a working relationship with Beth/Steph. Over the course of two years, they graciously guided us through searching, knowing the whole time we may not end up pulling the trigger for a long time. That didn't matter to them, they weren't hunting for a deal. They were fighting for our best interests, which I love. Never pushy, always helpful and always patient. In my experience, you don't often see that with realtors. You often get the hard sell, desperation mode style of pitching a deal. That hard sell and aggressive tactics tells me as a customer that they don't really care about the client, they just care about their commission. Stephanie and Beth are the polar opposite and we consider ourselves lucky to have had a few chance run ins that turned into a fruitful working relationship. Win-Win through and through. No matter what end of a real estate transaction you're on, Beth and Stephanie have all my praise and confidence in stewarding a client from start to finish.

    Olesya Tolstoy - TOLSTOY REALTY - realestateagents - Updated July 2026

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