Price is extremely unreasonable and communication is subpar. She does not care about answering your…read morequestions and working with you. She just wants to get on with filing of the taxes quickly.

I tried TRM Tax Solutions for the first time last year with Lynette as my tax preparer. I was so…read morehappy with her service that I returned for another year. My wife and I were so grateful for her support and diligence to every detail to making sure we were comfortable with our filing. Lynette is extremely professional, detailed and very fast. I would highly recommend her to anyone who is seeking a tax professional that understands the complexities of today but can walk you through it and have that needed financial confidence.

Called to ask whether they are able to assist with form 709 for tax return. The representative…read moreasked if we were an existing customer. As soon as we said we are not, they just said no and hung up. No explanation whether they just do not do Form 709 or they are not accepting new customers at this time... very unprofessional...

Jhon and his team have been our tax accountants for over 5 years. The whole team has always made it…read moreeasy and accommodating for us to schedule appointments, answer questions and give us advice. John manages my small business as well as our family complicated taxes. We have never had any problems with our taxes and he has always made everything efficiently. I highly recommend John and his team to manage anything you need for your business or personal finances.

It was a very challenging season because of all the new tax stuff here and there. I was very…read moreanxious, but the team really helped my family and me with all our tax concerns. The service is just top-notch - I appreciate how they were able to answer all our concerns easily. Totally, getting them again in the next season because they give value to our time and resources.

I needed assistance and decided to call this business at 1 650 238 9281 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The firm has a really talented team and excellent customer services. For many years, the firm has…read morecontributed a lot to the community.

I've been coming to this location and personally known Christopher and Bin for years. They're high…read moreethic professionals with positive attitudes, also highly knowledgeable of what they do. Friendly staff and cool environment. :)

Cindy and her team (Coral, Zoe, Sonia etc) helped me to file my 2021 tax federal and CA state tax…read morereturns. They worked very hard to finish my returns by the due date. When I had concerns about my tax returns, they answered my concerns patiently and quickly even during the busiest time of the year. I'm very grateful for their help to answer all my questions. In addition, the team members are located in both US and China, so the service covers 24 hours. If you have hard tax situations like me, you can let them help you. They're doing a faithful business.

I wrote this company a review 6 years ago. Now I just saw Cindy's response to my review 6 years…read morelater. Her response is totally untrue. What a terrible person she is! Not only didn't she acknowledge her bad behaviors and the impact to her client's tax filing due to her delay and mistakes, but also she lied on Yelp. Several months after she saw the bad reviews posted, she sent an email to me and my husband, apologized about her bad service and also offered free tax services, but at the same time she posted untrue responses on Yelp to defend herself. This is very inappropriate and is another example of her dishonesty and bad behaviors. She was playing games. Please take all the one star reviews about this company seriously, because people are nice and reasonable and won't post bad reviews if they have to.

Great communication via phone and office! I have using Michael for 5 years now and he is very…read morethorough. The office staff is amazing!! K

This review is long overdue, Mike and Benjamin at ABS are fantastic, they're both really…read moreknowledgable, honest, friendly and fair. They provided payroll services for my small business 8 to 9 years ago and as of recent, are taking care of my quarterly payroll taxes for my incorporated small business. They get the job done in a timely manner for a competitive price, what more could you ask for? A couple of hardworking, straight shooters from Fremont, yeah buddy! Thanks for holding it down for me all this time guys, keep up the good work, it's much appreciated!

I liked Nupur a lot - she is direct, professional, and efficient. Would definitely engage her next…read moreyear.

We've worked with Nupur for our family tax filing for years. I love that all we have to do is…read moreupload all the forms and she does the rest. Everything is so much easier than before when we used tax prep software. Spot checks on her outputs always look good. She even finds a bunch of foreign tax credits from our various investments which partially covers her fees. We'll definitely be working with Nupur for every tax season!

We have been working with Michelle and her colleagues at X-Act Payroll for over 30 years for my…read morewife's medical practice and infusion services. As a result of my excellent rapport with them and great service, I started using them for 2 other startups I was involved with, and recommended them to a whole bunch of others in the Bay area. All in all they are simply awesome - the best in the Bay Are ...excellent service, very responsive, by the books but flexible when needed, accurate, prompt filings ... do I need to say any more. I highly, highly recommend them with no reservations whatsoever for any startups, and small and medium sized business.

My company has used X-Act Computer Service for our payroll for over 25 years. My staff size has…read moreranged between 10 to 18 employees during this time period. Having X-Act do my payroll gives me, a small business owner, peace of mind. They know what they're doing! And they are personable; whenever I call X-Act I know that whatever payroll question or need I have that X-Act can answer my question and take care of what is needed (or guide me in the right direction). As a 25-year client, I wholeheartedly recommend X-Act Computer Service for payroll service (and great customer service).