Sandy totally bailed me out. I was stranded in Palm Desert without contacts and she quite literally…read moresaved the day by providing me with a set of trials. They went above and beyond expectations, which translates to how they treat their clients. I can't recommend this optometrist enough!!!

My wife and I were on vacation. I was able to break and damage two pairs of glasses. I had 4 more…read moredays of vacation left and needed help in a bad way. I found AO on yelp, reviews were good so I stopped in. I'm glad I did. There were able to fix my damaged glasses and gave me a referral to fix my broken pair. The staff was great. I highly recommend them.

What didn't go well really fabulous exam my insurance paid for it. My insurance covered a…read moresubstantial amount of the cost of my glasses, which was fabulous. David's outfits just kill me every time I see him because I'm so envious and Dr is bombproof because he's been doing this for so long so what else can I say when there is a great guy in town go to them!

Dr Blaurock is very professional and informed. He and all of his staff are wonderful. A night and…read moreday experience from the other eye group in Palm Desert that I had gone to in the past.

Best glasses ever. My girlfriend and i both buy our glasses here because of the tremendous…read moreselection of frames to choose from. No high pressure sales pitches. They are very patient with the customers and let them browse all there is to see with no pressure. Once you choose one or two pair they sit down with you and carefully go over all the options with putchasing, and discuss insurance options and financing options. Very friendly and professional service.

Unfriendly service and poor selection. Go elsewhere - wish I had. Perspectives Optometry is…read morefantastic. I'll go there next time.

An exceptionally talented physician with a remarkable sense of humor, he has been my doctor for…read moremore than 15 years.

Had an eye exam , picked out glasses and all went smoothly. Dr. Price was very knowledgeable and…read moreeasy to talk too

They were super friendly and helpful here. They have a great selection of designer, sunglasses and…read moreoffer cleaning as well as repairs.

There are two Sunglass Hut stores at this mall. One is stand alone store and this one is located…read moreinside on Macys on second floor next to shoe Dept. It is a great store with very friendly staff. Lots of great glasses on display and very nice displays. It is do convenient being inside of Macy's.

The folks at Family Eye Care have been taking care of us for over 15 years. From the original Dr…read more Bateman to Dr. Alessi - we have had the most thoughtful and friendly care. We really appreciate their patience with our difficult schedules, and their willingness to do and redo prescriptions until they're correct. Thank you, Family Eye Care! Hi, Lindsey!

After my prescription sunglasses broke during my vacation, Family Eye Care provided awesome…read morecustomer service by having the manufacturer overnight express the new frames to me so that I could use them again the very next day. Highly recommended.

Thank you Julie for putting new nose pads on for me right before closing on Valentine's Day.read more

I purchased my prescription/transition Rayban Meta glasses here September of 2025. Wore them every…read moreday they were amazing until they had a technical/ software issue. I submitted a request in rayban and they covered me for a new pair. Jaason who I believe was the store manager went above and beyond for me even during a fairly busy time in the store. I didn't have the printed warranty claim from rayban and the store could not print it due to privacy issues. Jaason still processed my claim and said he would help me get it printed out and submit it right away ! I thought that was amazing as these days most would tell me to come back (understandable). Thank you to him and his team at this location inside The Shops mall in Palm Desert. Keep up the amazing customer experience and service . Highly recommend this store

Dr. Ho is the most awesome eye doctor I have every been to. She spends a great amount of time…read moredoing the examination and explains issues in an understandable manner. Her explanation of why I should wear polarized sunglasses was eye opening! Plus she has an outstanding personality! The technician and front desk staff are also great and very professional. They are very courteous and understanding of budgetary constraints - no Prada glasses for me!

This is "THE BEST" optometrist in the valley! Dr. Serena Ho is very thorough and is the only Doctor…read morewho continues to get my lenses perfect! The staff goes above and beyond to ensure you're taken care of and everything is perfect.