Attention: People of Doylestown, OH... I leased a home from P.N. Gilcrest who also owns the Sweet…read moreShop and a medical facility here in town. There is black colored mold in the basement and they refuse to do anything about it. ServPro has confirmed the mold but can not test it. It has been nearly a month and Gilcrest's attorney Hal Bowers of Wadsworth, OH refuses to cooperate with me. He insulted me and hung up on me. The worst part of this entire event has been the fact that I have two small children in the home and Gilcrest knows of this. Be Aware!! This is a call for public safety and awareness... Don't be a victim like us.

I have been through several PC doctors and I will say that she is the absolute best. When other…read moredoctors brushed things off and just forgot about things she dug until she found the answer. She also is very understanding when it comes to allergies and sensitivity's to certain things. I have a long and complicated medical history but she juggles it with ease and works with all my specialists well to be sure everything's being handled. I couldn't imagine seeing anyone else for care. I highly recommend her (and do so often) because she really is the best doctor I've had. She also treats my husband and always recognizes us and will not just ask how the sick ones doing but check in a small amount with the one not being seen. Then again we are both chronically ill and she sees us a lot. Anyway, highly recommend. 11/10

Lets just say I met this doctor do to the unacceptable care I was get from my old doctor. I always…read moreprefer in person visits when possible. she was more than happy to do for me even during the pandemic. she took the time to hear what I had been telling my old doctor for a year, but she actually heard me. I described what was go wrong, and she developed an action plan. Do to her skills I can still see today and all my symptoms are gone. I have not felt this good in over a year. she has my profound thanks and I would tell anyone visit her she is among the best!

I have been going to the Family Practice Center of Wadsworth for 30 years, and I have always been…read morehappy with my treatment. All the doctors are fantastic and really care. They are very knowledgeable and take their time to make sure the treatment you get for whatever is ailing you is right. It's super easy to communicate with my doctor through their app, too! That's great for me when I think of something late at night, which I usually do! I just can't recommend them highly enough!

I had an appointment scheduled for this morning. On the 23rd, the office called me to ask standard…read morepre-appointment questions. I wasn't home at the time, but I heard the voicemail and was asked to call back. When I returned the call the following day, the office was closed for the Christmas holiday. Then it was the weekend. I assumed this wouldn't be a big deal and that I'd be able to answer the questions in person at my 8:50 appointment this morning. Today, I walked in and the woman at the front desk informed me that the appointment had been cancelled. "Uh, no," I said. I'm a student and I live out-of-state full time. This was my only chance to see a doctor on my parents' health care plan (without a co-pay) while home for the holidays. No way did any of us cancel the appointment. "You didn't verbally confirm the appointment so we cancelled it," the woman said. "It's our policy." Funnily enough, this policy was never communicated in the voicemail I received, in the email correspondences I received (attached here for your reference), or at any point other than this morning. If that's really the policy, fair enough. Make that clear to your patients so we can act accordingly. I asked to speak with someone else, hoping to explain my circumstances. This second woman was incredibly rude. She said: "You need to find a primary care physician in the state where you live. What are you going to do if you have a sore throat?" First, how is that any of the staff's business? Someone at the front desk of a doctor's office is not going to tell me about which doctors I should see and where I should see them. She doesn't know anything about the number of doctors in my area covered by my out-of-state insurance. Completely inappropriate. The staff was rude, unprofessional, and overstepped boundaries when conversing with me. The practice policies are unclear and poorly communicated. The front desk is supposed to function as a face for the practice itself, and if this is any indication about how the practice treats its patients, perhaps it is for the best that my appointment today was cancelled. I had a choice about which doctors to see, and I specifically chose Wadsworth Family. I will not choose them again.

Receptionists are lazy. I checked in at the desk waited for over an hour in the lobby to then be…read moretold by another receptionist that the first receptionists did not fully complete my check in. So I now have to re- book my appointment for a different day and the next open date happens to be two months out. What a waste of my time, caused by people not doing their job.

Dr. Lonsdorf has been my doctor for several years and I couldn't ask for a better doctor. He is…read morekind, attentive, a good communicator, and very knowledgeable. He puts me at ease and has helped me get through some difficult health issues. I can trust him completely. Suburban South Family Physicians is truly General Practice, meaning I don't get sent to specialists for every health issue like other General Practice or Family Practice doctors have done in the past. When Dr. Lonsdorf determined that I did need a specialist, he was quick to refer me to a very good one for further treatment and surgery - and I was very pleased with that experience. His expertise is very comprehensive. The whole staff are highly ethical. They seem like family to each other. From my point of view all who work at Suburban South Family Physicians have always treated each other and their customers with kindness and respect. In this day and age, finding a business that follows the Golden Rule is rare - But this one does!