My grandmother has been a patient over the years starting in 2024. Our first experience was better…read morethan average which is not a great compliment. However, in understanding the employees have a thankless job, are probably severely underpaid, overworked and stressed, I cannot emphasize enough how better than average is a pretty solid compliment. My grandmother has now been a patient for over 3 months this time around. Most of the CNAs have been considerate and helpful and imho- they have the shittiest job, pun intended. I've watched how some of the LVNs and RNs act like it is not their job to assist when I've asked. I said some. Most of the staff I encounter smile and act friendly. When it comes to the care of another human being, my belief is everyone who works there is responsible in some way. The facility itself has too many patients crammed into a room. I'm sure there's many *reasons* for this, but I just wanted to share that it seems unkind. The floors are always shiny so the cleaning staff are doing a great job. The food is miserable according to other patients. The activity center is a great place to be since everyone in there seems the most happy!

The Facility is well managed. The nursing staff are very…read moreattentive and caring especially in the 200 section. Physical therapy was very helpful for my mother. Love the service provided by CNA Janetta

I had my friend of 32 yrs located at this facility, the facility itself was spacious and clean…read more What I have to say about the facility, is that the Administration team was great with working with us when it was time to transfer our loved one, they stepped up for us because we were doing something they had never done before. The patients brothers flew out to get their sister back home so they could manage her care closer to them. We needed to transfer the patient from Los Angeles all the way to Falmouth Massachusetts by plane and this was no easy task for the condition the patient was in, but they helped make it happen and for that we are truly grateful. Anytime you have loved one in any facility you have to commit to doing your part. This was a trying time and The Administration team was there to make the difficult transfer happen. The family member is now at another facility near her brothers in her home State Massachusetts safe and sound. Thanks for the much needed support Dr Ishihara, Maritza, Odalys, and the rest of the team A very appreciative Family

My mother has been at this facility for almost 2 years. They constantly lose her belongings and…read moreclothes we brought for her to wear to physical therapy. I brought so many hangers for her little closet and they keep getting stolen. They lost my mothers eyes glasses for a week and finally they turned up since i went down there and raised hell. Now her cell phone is currently missing and a CNA named Brianna gave her a shower and let her listen to music from her phone. But failed to give it back to her. If it doesnt show up soon im going to assume she stole it. This place is not great and they have very poor communication with family members. I leave messages and nobody ever returns my calls. One of their agents were supposed to be looking into other facilities that would care for my mom to transfer to and that person never called me back and i cant get ahold of them. DO NOT choose this place for your loved ones. Its more of a headache than anything and personal belongings get stolen. My mother has also had a rash for over 2 months now in their care and they aren't doing anything about it. Just RECENTLY my mother said they were finally getting her to a dermatologist soon. Not sure what it is but i dont even hug her when i visit. The owners have changed over to "Catalina Care Center" now. They are barely switching the business name over. I need to find a way to file a complaint with the owners.

Had a family member staying here currently and it is a amazing facility. And the staff is really…read moregreat as well. One of the supervisors Ms. Arlene walker was really nice and kind and proffesional and made transition really easy, better than we could have imagined. You hear alot of horror stories about places like this but not here! I would recommend this facility to anyone looking for a safe place to leave there loved one without having a worry in the world. They are definitly in hood hands.

My dad has now been here for over a year now and I have to say he is living his best life. With…read morememory support lifestyle Director Joanne O'Connor running the program there, he has been the most active he has been in decades. The activities and programs keep them busy, entertained and learning. The consistent and constant daily activities are so vital in memory care that it provides such a peace of mind knowing he is involved and being cared for. He has a beautiful room and very comforting accommodations. Overall, we are very satisfied knowing he is in good hands, loved and supported.

The people that I met here work extremely hard and I found them to be friendly and accommodating…read morewhenever possible. For the most part, I found them to be very kind, and most of them seem to truly enjoy what they do. My mother enjoyed the food very much, and the physical therapy she received was very helpful. I owe a special thanks to the entire staff, but among those that I am extra grateful to would be Florida, Gina, and especially Maira, who is one of the hardest working individuals I've met; She really went above and beyond on getting the assistance I needed with my mother's transition to a facility closer to my home in Orange County.

Our mother was in this facility , I would not recommend it. Not very clean, bad smell when you…read moreenter. We were very disappointed and got mom out of there as quickly as possible. I honestly think her nurse was very unkind and rude. I did confront her and told her she was not kind. Please visit your loved one daily, the care is not very good at this facility They ignore their patients at this facility Patients are ignored at this facility and patients are ignored.

My aunt has been at Rosecrans Care Center for the past several months…read more Everytime we visit the facility is clean and there is plenty of staff to attend to the residents. Their activity staff is great. They play games along with various activities to coordinate with the different holidays and themes for each month. The physical therapy staff not only works with my aunt on her physical body, but they also give her stimulating mind activities as well. Overall this is a great facility for your loved ones. Thank you,

My insurance found RCC. There are plenty of empty beds in this facility. I can understand why…read more RCC was more than willing to take my husband for care and physical rehabilitation. Prerequisite was he had a bowel movement with in the last two days, could be safely discharge from hospital and find safe transportation from Paso Robles to Gardena. I was not informed there would be no Physical Care, scheduling and advocacy for admitting patient during the weekend. The long 5 hour drive was painful and uncomfortable for my husband Upon arrival an assistant picked up my husband and plopped him into a wheelchair. With total disregard to the hip pain and surgery my husband had undergone, or to allow my husband to exit the car on his own with some assistance. There was no pillow or blanket on his bed. I went and purchased food for my husband to eat. Only pain medication available was Tydonal until after medical evaluation on Monday afternoon. It was 6:30 pm Saturday. Staff seems to be over worked and under staffed on weekends. The room my husband was placed in, had 4 beds two were already occupied. The room had a strong stifling odor of urine and smelly wet sheets. By 8:45pm, my husband called and asked to be picked up and I took him home. RCC was not prepared for caring for my husband's physical needs, pain management, wound care and wellbeing after his surgery and long transportation to an aftercare facility.

Recently had my grandfather here for a few weeks and I was very happy with all of the nurses and…read morestaff that assisted him while he was there. The facility was clean and they would always be on top of all of his needs. I highly recommend !

Recently I took a tour at Coral Cove for a family member of mine. The curb side appeal has really…read moreimproved, the staff all around were very friendly and welcoming! Also, was able to chit chat with some residents there and they were able to express that therapy is great. Top contender for sure.

GCC honestly exceeded my expectations in many ways. The facility is very clean and they take pride…read morewith daily cleaning. The administrative staff is not only friendly, but knowledgeable. The CNA staff is a group of people that are well trained and also take pride in ensuring each patient feels as if their room is an extension of home. The physical Theraphy daily regime fits perfect for people looking for a staff that are excellent in their craft and define a regime that meets your requirements and objectives during your stay. GCC was in my top tier of selections to transition to after my hospitalization, but the entire staff surpassed my expectations. I met some great friends and will always value my time spent at the Clinic.

Some of the nurses, the janitorial ladies and maintenance crew were rude and disrespectful, talk to…read morepatients with bad attitudes. Few of the staff there were pretty nice though. No air conditioning, and also they were against patients opening up their room windows for fresh air. They allowed patients to blast their TV almost to the max volume late nights after midnight. Sometimes the food wasn't well cooked. A lady name Robin who worked there, at times she wouldn't open the door for patients after we went out back to smoke cigarettes. Such an unprofessional place, I definitely give this place a thumbs down. I was a patient there in early 2026, wish the Doctor would have sent me someplace else, it was a bad experience there.

Monina, the social worker, goes way beyond the aspects of her duty. She helps get things done that…read morea client might not be able to do on their own. Even the maintenance staff and housekeeping people help clients however they are able. I would highly recommend this facility to anyone in need of this kind of service

Los Palos (now "White Point..." leaves much to be desired when it comes to accountability…read more I've resided there since August 2025 (when it was named, "Los Palos... with the goals of improving my breathing and acquired lung issues developed at Catered Manor Post-Acute Skilled Nursing Facility in the Bixby Knolls area of North Long Beach, CA) AND selecting an appropriate orthopedic surgeon to perform my now needed knee replacement surgery which became necessary as a result of inappropriate "physical therapy" while at Catered Manor in Long Beach last year, 2025) On or around late April-May of this year, I personally observed a long-time resident of White Point with numerous contusions on her face and head which made me wonder why she appeared as though someone had beaten her head. I found my impressions shocking, especially since her sister had been providing excellent family attention to this patient's/resident's personal needs. (It should be noted that much of my younger years were spent in university-based hospital and clinics Administration (8 months; 1976 to 1984), so I can grasp terminology and procedures in facilities of these types.) Several days later, I was told nonchalantly by another staff (Certified Nurse Assistant, CNA, that this resident had died! I was shocked at how this CNA was not disturbed by any of the facts. I sincerely hope that her family also legally pursued WHY the resident died. I've been kept out of of White Point and shuffled through a horrifically oftentimes incompetent system of convalescent homes and small, community-based, (after a one- day stay at Providence Little Company of Mary Medical Center in San Pedro) stay, May 15-16 for serious edema and labored breathing issues) hospitals since May 17, 2025. I now just want to get my personal possessions OUT of White Point with a strong desire never to return again. My rating of this facility now, on June 4, 2025, is two- to three stars, and no more.