Harbor Post-Acute Care Center is great! My mother recently had knee surgery, she required help to get around and strengthen her new knee. The staff were nice and attentive. If there was a problem, it was quickly resolved. The rehab department and Manny did a great job. Manny worked with my mother and checked on her regularly. He was flexible with the physical therapy schedule to accommodate her needs (if she was tired or not feeling good). The Director of Nursing was always available and super kind. I would recommend Harbor Post-Acute Care Center for anyone who needs a little extra assistance and care. My mother also asked me to write this post as she is very happy about the care she received. She would very much like to thank the staff and show her appreciation for all their assistance during the time she stayed with them for her rehab. read more

My father was a patient there and the nightmare we experienced was to this day still traumatic. There are so many instances of abuse and neglect but just a few to mention. I'll start this all with the fact that my father was not ambulatory meaning he was bed bound. The nurses regularly unplugged his call light because according to what some of the nurses said to my father "he called too much". Mind you the only reason he called was to be adjusted because of the severe pain of being stationary for hours on end. Then there was the time that I purchased a new phone for him only for it to be stolen and when I spoke with the social worker in the office I was told " he must have misplaced it " again my dad was not an ambulatory and unable to leave the bed so I don't know how he could possibly have misplaced his phone. Thankfully that came to a resolution only when the state was doing their yearly evaluation and was unsatisfied with the way things were handled. Next there was the time he was dropped coming from the shower and had a fracture in his shoulder. I wasn't told about that until he came back from the hospital the next day. When I went to the meeting with the staff to discuss his care I questioned them about how the injury occurred and they gave me some ridiculous excuse about bone density and being turned over in bed. What they failed to realize is that my brother had been visiting that day and helped pick my father up off the floor. When I asked about an incident report as I'm sure all facilities have to do legally whenever something like this occurs they had no report to show. I remember visiting him one day in particular and noticing his teeth hadn't been brushed and he told me not to alert the staff but just to wait to see how long it took them. I finally caved after 4 days and when I brought this to the attention of the director of the facility she gaslit me into thinking his teeth have been brushed that morning when his mouth was full of plaque and food. Ultimately and unfortunately he aspirated on food and developed pneumonia and secondary infection from a bed sore that again wasn't brought to my attention. He passed in 2021 and some days I think perhaps his death was preventable. Not to mention the fact that 90% of the clothing I purchased him on top of the $900 wheelchair were stolen and given to other patients. He said to let the clothes go to those who need them but I fought for the wheelchair because that was something he desperately needed. It was found in another patient's room by the way even with my father's name written on it, they still gave it to somebody else. I don't know if this is policy either but every time I came to take money out of my father's account for his personal needs I was told to wait so many days to cash the check. I assume if the funds are in the account they should be available to access whenever. So between the theft of clothing, jewelry, phone and medical equipment and the lack of attentiveness and at some point the blatant omission of letting the family know of medical issues, I would say seek treatment elsewhere of your loved ones. read more

Arthur Zima says 5 stars for Joe Bylsma the driver for Harbor Post Acute care helped greatly with my appts and letting me know about paracentisid which has helped very much he is very knowledgeable about different things and a great pleasure to know the staff was great also J read more

Great place and staff. Just need more long term beds for patients. Try to admite a friend and was denied by the D.O.N..

I have my father as well as my aunt here and it has definitely been a good experience. I feel sorry for the staff because of some people demanding that their family members are to be priority over everyone else as if they are some type of royalty. This staff handles everything pretty well and they are very communicative. I am notified about any changes in medication and/or status immediately. They keep the patients very clean and everything is normally sanitized every morning. They have short and long term care and the staff definitely makes relationships with the patients. This has been one of the better facilities we have dealt with. read more

The facility is one of the best facilities in the South Bay. There's many hardworking staff, for example the CNA's and the housekeepers. It's highly recommended for patient care and rehabilitation. read more

This is a horrible place. They did a horrible job caring for my diabetic mother that was on dialysis. Many times they forgot to give her, her medication. Never assisted her to the bathroom as she was on oxygen and needed a walker to move around. The food is horrible and does not meet the dietary needs for their patients. Garbage like hotdogs, white clumsy rice, grilled cheese on white bread has no nutrition. No one was around when she had a fall in the bathroom because she tripped on a towel the caregivers left on the floor and she had an open fracture and in horrible pain on the floor. I tried to transfer my mother out of that place and take her home with me and they refused to discharge her. I would never recommend this terrible place to anyone. My mother died a month later after her fall that they caused by not picking up the towels they would use to clean the floors. They should be be shut down. read more

Harbor Post Acute Care Center has been one of the most efficient and caring SNF's I have come across. As someone who does not know anything about medicine the NURSES! SOCIAL WORKERS! Office Staff and Maintenance Staff have all been very attentive to any needs or concerns that may come up! The type of care is like a 5 star course meal! I would recommend Harbor Post Acute Care Center to everyone! read more

I would never recommend this place to anyone with the lack of care they gave my mother! Never! Take a look at supporting evidence I had and still no wanted to help me when I needed support about what happened to her in Harbor Post Care! read more

Came here to visit my Grandfather a few times and felt less than welcomed. Staff are very standoffish and do not greet at all. My Grandfather dealt with multiple during his short stay here. I DO NOT RECOMMEND this facility unless you are Asian. They treated my AA family very poorly and provided poor care in grandfathers very vulnerable time of need. I suggest looking into better facilities before you land here. This was literally a last resort type team. read more

Some nurses or staffs with no compassions at all. This is not the first time I had problems but then I'd already knew they will back up each other. One staff accused me of saying bad words before when I was talking to her, a lie. I was talking to her, looking at her straight to her eyes but then she thought because I had my EarPods that I was talking to someone else. When I said omg walastak she just left, her thinking that I was talking to someone else changed then said were you talking to me in a loud voice then when I said so she told me to stop yelling screaming when she was the one doing it and right in front of my mother who is the patient and of course, my mother lost her appetite then because she was eating when it happened. She even ordered me to take off my EarPods I should have not remove them but situation was very upsetting. No apology then no nothing even when I went to the office with my sister to talk to higher staff, didn't even make us sit down. Now today, two nurses just came in the room in front of my mother with no compassion no pity no feelings - just cold nothing and said it out-loud "we are going to stop everything" didn't even think about my mother's feeling how it would hurt her, didn't give her not one little bitty of hope even when they know that communication only supposed to be with my other two sisters. Their excuse was they didn't know - we didn't want our mother to know that she is a hospice patient. Our mother been here for months and they still don't know and/or they are not communicating w/Hospice even though our mother is also under their care. What a system I said what about if that happens to your mother your children (then one nurse says don't say that about my children - so she didn't like it also) I said well you did it/you said it in front of my mother! Also, notices other patients who's been here awhile nails dirty and long, no one's cutting or cleaning them, I guess because this place is not a nail salon so poor patients - to me not acceptable at all. I could say more but I'll stop for now. It was also noted that they are not short of staffs but then again it takes a while at times when pager are pressed for someone to come and tend patient(s) this one I'm referring to my mother, I don't know about other patients but I feel for them bad. There are some good nurses of course and thanks to them but there are others who don't care at all. read more

I am currently a patient here, I felt very welcomed as soon as they brought me here from the hospital after my surgery. All the nurses here are great. They're very good at their job., also the physical therapist are really knowledgeable about physical rehabilitation specially my knee, the facilities are nice here. It's not the Marriott hotel but as far as acute care goes, this is a nice place. , the food is not horrible, but not that great, however, all my needs are met. They feed you three meals a day and always make sure that everything is clean and I have fresh bedding, overall so far here I am very satisfied with Harbor acute care, read more

My Dad was admitted to Harbor after being at Loma Linda for 2 months with Covid. When admitted to Harbor he could not walk and had a hard time even sitting on the side of the bed. Here we are 3 weeks later and he is going home and able to walk again. Thank you to the fantastic staff at Harbor. Without all of you this wouldn't be possible. I highly recommend Harbor Post Acute Care Center to everyone. This was a great experience!! read more

Harbor Post Acute Care Center - Skilled Nursing Near Me - Torrance, California

The Director of Nursing, Nellie Cariaga, told me over the phone during our conversation that "if I love my mom, I would take her home instead of leaving her there (at the nursing home). read more

Why the low scores from others? I don't know. I am delighted with the care l see. My dad is here and getting great care. Hard working, friendly staff. They are serious about rehabilitation and getting people up and moving. I like how they offer us, the family, tips and suggestions for home care. The workers seem genuinely caring and concerned. My father's room over looks the beautiful courtyard with trees. It's truly beautiful. The facility is a little old but tidy and they are constantly cleaning the room. For me the spectacular courtyard is the highlight. The workers constantly ask if dad needs anything or wants to change positions. The food is healthy, yummy and varied. I like how they have sandwiches available 24/7 in case you don't like the food that is served that meal or get hungry between meals. They are constantly monitoring vitals and checking glucose levels. I know when you need to come to a facility, it is a difficult choice. I am so glad dad came here. It's such a relief to be in a place where the patient is treated like family, with care and consideration. read more

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The service is excellent but the food is horrible. My mom loves the service she's been getting but hates the food. I've met the nurses that take care of her and they are awesome. Very nice and helpful. Margarita is the most helpful to my mom. She's helping her get a part time caregiver when mom goes home. She helped my mom get her a lady to do moms hair for dads funeral. read more

Harbor Post Acute Care took care of my mom for 1 year. She came here after nearly dying and couldn't even sit up on her own. They kept her so clean, gave her gentle PT, kept in great communication with our family and took care of her insurance, medications and managed transportation to oh, so many appointments. It is not an easy job to care for somebody so fragile, but they did it. They kept her Covid, pneumonia and every other infection-free. The best thing was the attitude at which they did all of these things. They treated my mom as if she was their own loved one. They nurtured her and always had positive attitudes. They were kind to our family and we appreciate them immensely. RV - in Admin is so professional and kind. Minerva and Karen in Social Services could not be more conscientious and responsible. Manny & Al in PT and Blanca in Activities all built my mom up in the ways she needed most. The nurses and CNAs are selfless, hardworking people. We are forever grateful. And an update- they got my mom strong enough to withstand a new cancer treatment and my mom is home with us right now. Thank you Harbor Post Acute Care for being there for our family. We couldn't have managed my mom's care without you! read more

STAY AWAY!! My 90 year old mom was sent here by Kaiser after she broke her hip. This facility is a nightmare! They came close to killing her. She was put on a restricted diet ( for NO reason) and list 12 lbs she needed! She was dehydrated. She required 2 transfusions back at Kaiser emergency. I went there every day snd had to FIGHT to get the temperature down in overheated room. Her water pitcher was ALWAYS out of reach and never had a drinking glass. She fell out of bed. Not enough staff. I saved a patient in the hallway whose wheelchair was on his oxygen line and calling for help! I later found they had been tying my mom, immobile, to her bed every night with huge prop between her knees. For a person in pain and with dementia her experience was mental and physical TORTURE. Had I not removed her, she would have died very quickly. read more

This is a dump. They went from four stars to two. The staff is uncaring and rude. The unilaterally take patients stuff. They never give a reason. The staff is slow answering calls. The food isn't fit for pigs. They have few programs to entertain the residents. I would rather die than go to this place. They've no respect for the patients. read more

i have found harbor ok. I do wish the staff spoke English more often, rather than tagologe as most are from the philopines . sorry, I am a bad speller. most of the staff are kind and helpful. the food is good. the administration is somewhat distant. facility is clean and comfortable with a nice courtyard. has wifi if you have your deviece . read more

This is my best friend story about what's going on right now in this horrible place for our loved ones, please help the seniors in this place , her email: viviegoad@gmail.com April/26/2020 Praying for my grandma, sadly she contracted COV 19. She is 85. All We can do is hope. She was at a senior home and it had been impossible to get her out, no one would tell us anything. I had to call the authority to get proper information. I worry about the seniors, they are being mistreated everywhere. Very sad. April/30/2020 Retribution....they now took my grandmas TV, more importantly, We have no idea what medication my grandmother has been given, I have yet to receive a returned call from the Dr. of this facility. They turn off my grandmother phone to alienate her from us. I have not received a call back from social worker Minerva Robles, who first called to apologize and now has become a nasty vicious bitch and refuses to give me information of any kind regarding my grandmother. She is is using and excuse that my mom is the only one she will talk to. My mom sent an email to two address to Ms. Robles, she refuses to take our call, she told the receptionist she received no email. At 4am my grandmother was able to turn on her phone; she was in horror and strong enough to yell at a nurse who my grandma says was "throwing a cov 19 patient angrily on the bed; because she soiled her diapers. PLEASE HELP ME HELP THESE SENIORS PLEASE!!!!. I have reported, I have called La Care asking for an alternative care plan, although during a pandemic its their responsibility to provide care. In case you are wondering WHY I do not bring her to my house to care for her...well I guess I will come out now...In 2017, I was diagnosed with MS, my own health has been compromised by having to go there in person to rescue my grandma. April/30/2020 As of yesterday after I was patronized by my grandmas nursing home; suddenly they wont talk to me, since my mom is the one who admitted my grandma. We followed up immediately as per their request from my mom to "allow me" to communicate and advocate for my grandma. I have called several times and the social worker "is always on a meeting, the dr or nurse will call you back" NOTHING NO CALL BACK AND THE SOCIAL WORKER SAYS EMAIL WAS NOT RECEIVED. ANOTHER LIE. LAPD Tells me sorry Mam , but we are not equipped to even do a well fair check on your grandma due to COV 19" REALLY!? This is not right! She would never been sick if they let me take her outa there! We have zero in writing not even the test results. I will keep on pushing forward! May/01/2020 211 is loaded with calls, I keep getting passed around like a hot potato! Meanwhile I keep sending my grandma food who is in pain. NOT EVEN THE POLICE could help me. Im exhausted!!! All I want is her into a hotel room with a nurse; We need her outa there! At my wits end. They keep giving case number, incident number , no action taken! read more

The administrator of the facility from my last visit must have changed; her replacement, Angie, is rude and extremely unprofessional.

NOTE: I only rated this 1 star so my post would be seen. My mother was transferred there last night, for a 7-10 day PT stay, and we are already trying to get her moved. She potty chair was not cleaned after use last night, sitting next to her all night, only emptied after use today. They do not know how to manage her pain. Rooms are over crowded, food is greasy. They don't even have a walker for her to use!! read more

Please note that I rated one star just so my post will be seen otherwise I would have given zero. First of all, a little background. My father was admitted here for Rehab for physical therapy. His stay here was approximately one month before returning to Torrance Memorial for an emergency. Note that this place is primarily Filipino speaking including the TVs, employees, as well as the residents. My father had a history of dementia and for a patient that is not Tagalog speaking, it can be aggravating as well as damaging. My father began to become combative and agitated. Imagine being an English-speaking person and only hear Tagalog all the time ? This can be very confusing. Don't get me wrong I am also of Filipino descent. When this was brought up to the staff we were told that it's normal in all facilities and that it would be Spanish or Tagalog speaking. I know this not to be true because I am also a nurse and the facility in which I work speaks English in all patient care areas. Another problem was the facility itself, the overhead light above my dad's bed barely had enough light to see what he was eating. When brought up to the employee he said that's the way it was. For elderly patients, their sensory skills decline. This to me was an unsafe environment. Several times I used the call light for help to assist my father. Once it took 25 minutes for them to answer the call light to the point where I had to go to the station and ask if the call lights were working. The response from the nurse was all the CNAs were in a meeting. My question was, then if they were all in a meeting, why weren't the nurses answering the call lights? There should always be somebody able to answer call lights in an appropriate time frame in case something is wrong. At this point, all I got was attitude. Another incident was when I was visiting my father , we were in the activity room, and there was a lady they had in a wheelchair with a gigantic desk in front of her. She was crying and screaming that she wanted to get out of behind the desk. The activity person told her to sit down and wait for her nurse and to be quiet and from then several residents also started to tell her the same. She had no way to get out of this situation without help. I'm sure this was demeaning and humiliating to her as well as uncomfortable for my daughter who had to witness this. I could go on about other instances at this facility but the bottom line here is, this facility is unsafe and unprofessional. Not to mention employing staff that have an attitude except for two people that I encountered the whole time. Not once did any of the Administration staff say hello or smile anytime I walked into that facility. I would walk laps in the hallway with my father in a wheelchair and encountered so many staff members that will hardly acknowledge that you're there. I'm not saying every single person working here is unprofessional or uncaring , but the majority are and that's what brings this place down. Please investigate this place before you place your loved one here. read more