After receiving no response to our text and email follow-ups since Thursday, we called their…read morecustomer service line this morning to request a status update and emphasize the urgency. Shortly after, the technician (Jeff) called me back extremely upset, claiming we were "bugging" them, and stated that the owner instructed him to cancel our job and process a full refund. I explained that this was our first phone call today to management and we were simply looking for a timeline since we hadn't heard back all weekend. But he refused to listen, claimed he told us to wait until Monday (which is not in our call recordings or my notes), and canceled the service. Very unprofessional conduct. We suspect this company is discriminatory due to us not sounding like we are from the area and being based out of state. We also paid for our job, but have yet to receive a full refund.

After a bad storm in August of 2024, Daniel was going through our neighborhood knocking on doors…read more He asked if he can look for damage to our roof and I said sure why not. I went on the roof with him and he noticed damage in some areas. My insurance company sent out one of their inspectors and he noted the damage. As always my insurance company nickel and dimed the situation to do the bare minimum of repairs. The Restoration Guys know what they are doing, they got me a full roof replacement . It took some time and some fighting with my insurance company, but they guided me through the process and in the end the whole roof was replaced for just the cost of my $1,000 deductible. It looks great! And I highly recommend them Just be patient through the process.

I was planning to hire this company and gave them approximately two weeks to get back to me…read more Unfortunately, I never heard from them. Since I needed the work completed, I hired another company that responded promptly and took care of it right away. Better communication and follow-through would have made all the difference.

On 9/30/2024 Land Pro Management LLC replaced a concrete sidewalk along the side of my house. In…read moreMarch 2025 after the snow melted, I noticed a significant crack in one of the sections of the sidewalk. I contacted the owner, Anthony, initially on 3/14/2025 via email followed by multiple text messages in an effort to get him to assess the situation and determine how to resolve the issue. He acknowledged the issue and indicated his intention to repair the section; he was no show on two (2) scheduled appointments and failed to contact me to schedule the repair work or even assess the issue. I have not had any further communication from Land Pro Management since 5/25/2025. He also failed to respond to a complaint I filed with the Better Business Bureau. Due to the unresponsiveness of Land Pro Management LLC in my multiple attempts to resolve this issue, I would not recommend this business for concrete work.

We chose Hart Masonry to correct the work done by another local waterproofing company. That…read morebusiness fixed the problem of water coming into our house but did nothing about our cracked basement wall, which only got worse over time to the point where the wall was in danger of collapsing. Despite the seriousness of that wall's condition, one or two other companies recommended wall anchor systems, which Brandon recognized would be insufficient to hold back a concrete block wall as deteriorated as ours. He also noted the insulation put around the base of our house by the previous company was meant for indoor use. We did make attempts to contact the company that did the original work, but it was murder trying to get them to respond. They finally did, but by that point we'd decided to go with Hart, even though the other company would've been less expensive. We just didn't trust that first company anymore. I'm glad we chose Hart because they did an excellent job. Brandon was very professional, letting us know what was involved each step of the way. They worked hard and fast and we finally have a great solid basement wall. I'd recommend Hart in an instant to anyone who needs waterproofing and foundation repair.

We recently had Hart Masonry and Waterproofing replace our foundation and waterproof the basement…read more The entire process was easy and Brandon and his crew were phenomenal! We had multiple companies out to quote the repair (big name companies that you see advertising everywhere). They all wanted to put band-aids on the problem, Hart Masonry was the only company that wanted to get to the heart of the issue and fix the entire basement so the foundation would be good for life. Most of the digging was done entirely by hand and the repair took 3 days less than originally expected which was a nice surprise.They were polite, efficient, willing to work around our schedule, and cleaned up after the work was completed. I would not hesitate to recommend Hart Masonry and Waterproofing to anyone that has basement structural or water issues.

This company appears to be the same as Ohio City Masonry who I contacted for a job. The quote came…read morefrom this company. The work was not great. They asked to be paid before the job was done. I was a fool and agreed. They kept coming back to "fix" the previous "fix" and things got worse every time. Maybe that was their plan. I finally stopped asking them to come back. I will pay someone else to finish the work. Likely the worst spend of my time as a homeowner. Not a good value at all.

We hired "The One And Only Mr Mason" to re-brick our family room fireplace. They did a fabulous…read morejob, our fireplace is beautiful! They kept us informed every step of the way. They were here and on time every time they said they would be. They are hard-working, creative and were very respectful of our home. I highly recommend this company