There are some really unique and cute items in this store! I'd have a field day getting items from…read moreBradly's for interior decorating projects. Prices seem a bit steep, but worth it since they don't look like everything else you see in other stores. Not a very helpful sales lady.

This is a great store I just happened to notice while walking by so I stopped in to see what they…read morewere like. They have a great assortment of items to decorate as well as gift items. The owner and the manager were both there and were extremely friendly & helpful in my search to find a gift for a hard for buy for person. They also help with home decorating & consultations. Stop in to check them out soon!

As always, great service and great prices. This is my third purchase from Joe and his crew. It is a…read more450 Mike round trip drive and the price was still lower than buying in our hometown. You are doing yourself a disservice by not visiting these guys. Thanks Joe, Thanks Steve. The Cannons.

The staff and owner are amazing. The Wednesday before Thanksgiving, I needed to replace my couch…read moredue to severe hip pain and no other store was willing to part with a floor piece, and I understand that they need it for Black Friday displays. The salesman related the situation to the owner who in turn agreed to part with an amazing couch and I have somewhere to sit that allows me relief from the pain. This is one of the best and most wonderful retail establishments that I have ever set foot in. All that being said, we paid half of what we were looking for elsewhere and received a better product that also happened to be Made in America. Not to mention that they delivered it after 3 pm on the Weds before Thanksgiving! AMAZING

WORST STORE EVER! I…read morecan say that I "used to" like La-z-Boy furniture but I would NEVER again buy anything from the West Saginaw, Lansing MI store! The sales clerk Michelle was helpful and kind while we were making our purchase but once it was delivered, and there was an issue, that all changed! Complete unprofessional behavior came at me so fast from our once friendly sales clerk that I was honestly stunned! Michelle, and the manager Denise, were both so rude and even argued with me when I asked for a resolution to the problem. The manager (if you can call her that) hung up on me! Don't waste your money or time shopping here!

This is a store review for the West Saginaw Street, Lansing MI:…read more Just so you know.......ALL SALES ARE FINAL no matter what the sales person tells you. Plus if you complain.....they are so rude over the phone and on line. They NO LONGER value loyal customers. I have been shopping at this place for years......recently moved back to the Lansing Area and wanted to update our power sofa. I didn't think to check reviews since I had made several purchases over the years and never had a problem. The sofa I wanted had to be made and it would take 9 months (despite being in their printed flyer).....I said no and started to leave and Spencer H. (the salesperson) said that a leather one was being made and to come back in a few days and we could buy that. Two days later we go in and of course he's not there, but Lisa P. the Ass't Manager (or so her card said) that it could be delivered in 1 week. She STRONGLY suggested the Extended Warranty saying it offered a one time replacement for any reason for the 1st Five Years. Paid them upfront, including the warranty plan. When delivered, the sofa has a nasty odor and is made so poorly. The leather seams do not match up.....it was made in pieces and assembled so it's very crooked. The craftsmanship is a total joke. I called ASAP and requested a pick up and refund. I was told by Brandon (who is the phone guy only) that he wasn't allowed to authorize that. I asked for him to leave a message and have someone return my call. Nothing. A few days later I called to ask for the Store MGR and phone guy Brandon says they DO NOT have a Manager and that if there is a problem....you must call Lazy Boy Customer Care....who claim they have no control over refunds and bounced it back to store level and they won't help me. So now I just have to eat $3100......I don't think so. I have only just begun to fight. So moral of this Story.........go to Value City, Furniture Row, or even Big Lots. You still might get crap......but it will cost you less.

I typically only post about restaurants. But doggone it! This Bob's experience made me pull out my…read morephone ... First of all, we only went in to "look around". I'll be doggone if I didn't leave out with a new couch! LOL Austin greeted us at the door and I'll tell ya ... I knew he was gonna end up selling me something. He was soooooo personable. So respectful. So sweeet. Pimp was sold when Austin invited us to have some free ice cream in the cafe (even though I told him we were "just looking".) We found EXACTLY the kind of couch we were looking for. We were flip-flopping between that and actually a more expensive one but Austin pointed out some things that helped us realize that higher priced one wouldn't work. THEN, we found out we could do 12 months same as cash. Pimp was sold. Oddly enough, the trip to the ladies room sealed the deal for me. The bathroom was tidier than my own at home. But when I asked Austin about whether they still "Scotch Guard" the furniture, and he explained how their company "didn't trust" that product to be safe for their customers, but had a protection policy instead ... what the helllllllll! We now have a new couch. Austin ... if you ever decide to sell cars ...

Don't buy the furniture protection package!!…read more We purchased two recliners and a side table and was urged to buy the protection package called 'goof proof coverage.' The side table immediately started showing signs of chipping paint. We contacted Bob's and after emailing them pictures of ALL of the damaged areas (FYI we do not have small children living with us) they directed us to file a claim with GUARDIAN PROTECTION PRODUCTS, INC. Today, I received an email telling me that our claim was not a covered benefit. Save your money!! Do not buy the furniture protection package! It was an additional $249.00 added to our bill for a 5-year warranty (we purchased electric recliners). Very poor service and very, very poor-quality table!

Anything furniture wise you need, they have! I always get my mattress sets from here!read more

This place is incredible! A friend, Adam, worked with the owners before and recommended I check…read morethem out. The place is BIG! And they carry such a huge variety of categories - very impressive. And some great quality items. Great quality too. I can't wait for the store to reopen post Coronavirus. There are things I need. Plus, rather than buying new things, I'm recycling!

I have shopped here twice since moving back to the area 2 months ago, both times a disappointment…read more Tried to purchase an OVERPRICED birthday gift for my mom. It was worn, pilled and stained! I took it to the register and the cashier never even apologized. She said it should not have been put on the sales floor. Ya think?! Pictures for proof of poor service and quality! And it is $48!

When shopping at Sephora inside Kohl's, be sure to look for Elliot. She is always helpful,…read moreprofessional, and welcoming, with a smile that makes every visit more enjoyable. Her excellent customer service truly makes shopping a much nicer experience.

Knowledgeable sales people with extensive experience. The fireplace selection is exceptional in…read morestyle and quality. Over the years we had purchased pavers for a patio, a wood stove, two indoor and one outdoor gas fireplace. Countless home decor products as well.

A representative from Young Bros. & Daley came to my house on Sept. 25 to measure and then order a…read morenew mesh screen for my fireplace. He was also going to paint the frame when he brought the new screen. He said it should arrive by the end of the week. Over the last 6 weeks, I have called and left messages, most of which were ignored. When I finally talked to the salesman after 3 1/2 weeks, he said it would be in the next week and he'd call. When I hadn't heard from him a week after that date, he said he'd check on it and get "right back" to me. Again nothing and again he didn't return my message the next day. Luckily, I hadn't paid anything and have since found a screen online. I don't know if this is now typical of YB&D customer service. They converted my fireplace from wood-burning to gas several years ago and I was beyond pleased with their service. I'm disappointed and bewildered as to why the negative service now.

Such a fun store with lots of interesting finds! Very colorful and a great mix of accessories. The…read morewalkways are narrow and there is a lot packed into a tight space, but I found it to be charming. The person working greeted me and other customers cheerfully and was very helpful. The prices were reasonable too!

I really like this boutique! Unique, one-of-a-kind jewelry pieces that are handcrafted by artisans…read moreand are pretty fairly priced. I can support that! The employee who was there when I stopped in was very helpful matching pieces that didn't necessarily go together. I bought two necklaces and a ring and can't wait to wear them!