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    Ollie's Bargain Outlet

    2.7 (13 reviews)
    Open • 9:00 am - 9:00 pm

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    Ask the Community - Ollie's Bargain Outlet

    La-Z-Boy Furniture Galleries

    La-Z-Boy Furniture Galleries

    1.7(18 reviews)
    1.8 mi

    WORST STORE EVER! I…read morecan say that I "used to" like La-z-Boy furniture but I would NEVER again buy anything from the West Saginaw, Lansing MI store! The sales clerk Michelle was helpful and kind while we were making our purchase but once it was delivered, and there was an issue, that all changed! Complete unprofessional behavior came at me so fast from our once friendly sales clerk that I was honestly stunned! Michelle, and the manager Denise, were both so rude and even argued with me when I asked for a resolution to the problem. The manager (if you can call her that) hung up on me! Don't waste your money or time shopping here!

    This is a store review for the West Saginaw Street, Lansing MI:…read more Just so you know.......ALL SALES ARE FINAL no matter what the sales person tells you. Plus if you complain.....they are so rude over the phone and on line. They NO LONGER value loyal customers. I have been shopping at this place for years......recently moved back to the Lansing Area and wanted to update our power sofa. I didn't think to check reviews since I had made several purchases over the years and never had a problem. The sofa I wanted had to be made and it would take 9 months (despite being in their printed flyer).....I said no and started to leave and Spencer H. (the salesperson) said that a leather one was being made and to come back in a few days and we could buy that. Two days later we go in and of course he's not there, but Lisa P. the Ass't Manager (or so her card said) that it could be delivered in 1 week. She STRONGLY suggested the Extended Warranty saying it offered a one time replacement for any reason for the 1st Five Years. Paid them upfront, including the warranty plan. When delivered, the sofa has a nasty odor and is made so poorly. The leather seams do not match up.....it was made in pieces and assembled so it's very crooked. The craftsmanship is a total joke. I called ASAP and requested a pick up and refund. I was told by Brandon (who is the phone guy only) that he wasn't allowed to authorize that. I asked for him to leave a message and have someone return my call. Nothing. A few days later I called to ask for the Store MGR and phone guy Brandon says they DO NOT have a Manager and that if there is a problem....you must call Lazy Boy Customer Care....who claim they have no control over refunds and bounced it back to store level and they won't help me. So now I just have to eat $3100......I don't think so. I have only just begun to fight. So moral of this Story.........go to Value City, Furniture Row, or even Big Lots. You still might get crap......but it will cost you less.

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    La-Z-Boy Furniture Galleries
    La-Z-Boy Furniture Galleries
    La-Z-Boy Furniture Galleries

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.4(19 reviews)
    3.5 mi
    Offers payment plans
    Established in 1991

    I typically only post about restaurants. But doggone it! This Bob's experience made me pull out my…read morephone ... First of all, we only went in to "look around". I'll be doggone if I didn't leave out with a new couch! LOL Austin greeted us at the door and I'll tell ya ... I knew he was gonna end up selling me something. He was soooooo personable. So respectful. So sweeet. Pimp was sold when Austin invited us to have some free ice cream in the cafe (even though I told him we were "just looking".) We found EXACTLY the kind of couch we were looking for. We were flip-flopping between that and actually a more expensive one but Austin pointed out some things that helped us realize that higher priced one wouldn't work. THEN, we found out we could do 12 months same as cash. Pimp was sold. Oddly enough, the trip to the ladies room sealed the deal for me. The bathroom was tidier than my own at home. But when I asked Austin about whether they still "Scotch Guard" the furniture, and he explained how their company "didn't trust" that product to be safe for their customers, but had a protection policy instead ... what the helllllllll! We now have a new couch. Austin ... if you ever decide to sell cars ...

    I believe Bob's current financing practices are deceptive and potentially predatory toward…read morefinancially vulnerable consumers. I have been a Bob's customer and currently have a $7,400 Bob's credit line through Wells Fargo. I am still paying for a couch purchased from Bob's. I recently discovered that Bob's ended its relationship with Wells Fargo and will no longer accept my existing credit line for new purchases. I received no noticeable email, letter, or other notification from Bob's informing me that a credit line obtained specifically to shop there would become unusable. I can continue paying Wells Fargo, but if I want financing at Bob's again, I must apply for new credit. After researching why Bob's changed lenders, I became more concerned. Bob's replaced Wells Fargo with Synchrony as its primary financing provider and offers additional financing through companies including Fortiva, Acima and American First Finance. Bob's has publicly discussed higher approval rates and higher approved credit amounts under its new program. The Synchrony MyBob's Card currently discloses a 34.99% regular APR and up to a 39.99% penalty APR. Even more concerning, Bob's own disclosure states that Acima's standard 12-month lease-to-own option may cost MORE THAN DOUBLE the cash price. Bob's markets itself as a "discount" furniture retailer while offering increasingly expensive financing alternatives to consumers who may not qualify for traditional credit. Those consumers are often the people least able to absorb extremely high financing costs. I cannot claim to know Bob's intentions, but I believe this business model deserves consumer scrutiny. There is a difference between expanding access to furniture and creating progressively more expensive ways to complete a sale when a consumer cannot qualify for conventional financing. In my opinion, marketing "discount" furniture this way can leave vulnerable consumers paying anything but a discount.

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Ollie's Bargain Outlet - discountstore - Updated September 2026

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