Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

There was no actual exam of any kind. The help I did receive was from me asking what I need. Kind…read morenurses. Unfortunately, lack of care and concern, is concerning. Won't be back unless there are drastic changes.

Yesterday, I was at Franciscan Hospital in Olympia Fields, Illinois. I was waiting to find out…read morewhen my mom was going to be released. She had been in the hospital since Wednesday, September 2, 2026. While waiting in my mom's room, I heard a woman asking for someone to come. She had been calling for maybe 5 minutes. Then she got louder and called for someone to help her and still no one came to check on her, so I went to the door and looked down the hallway, no one was around. I was trying not to leave my mom's room because she was in the bathroom so I was trying to stay nearby in case she needed help, so I yelled out can someone come help this woman, no one came. I asked my mom if she was okay, and she said yes, so I walked down the hallway and looked around the corner where there were two nurses at the desk. I said that the woman kept calling for help and they said that they were aware. This angered me, because 3 years ago my husband died in a nursing home where he was there for a short respite. The day that we went to pick him up they said that he died. I don't know why or how many times that this woman was calling for help but for them to ignore her like that is uncalled for. The day before this happened there was a nurse's protest for better wages and more nurses. I agree that nurse's should be paid more and that there should be more of them in the hospitals, but for the two nurse's that were there they should have checked on that woman and taken care of her needs.

My experience from orientation through the 2 weeks I worked was terrible! I was hired for a…read moreDirector of restorative with no experience. I was promised to be trained by the company and certified! Upon entering this position there was no structure or training plan in place or provided! The management staff up to corporate was unprofessional, Verbal communication to staff was inappropriate rude and belittling. The administrator Kathy indulged in hearsay (gossip) often & abuses her authority with her title. I was paged to the office to ask how my experience was so far in the building, but it turned into her gossiping to me about coworkers and other employees around the building. The leadership was awful! The lady Yvonne from corporate stated to other management staff that it was not her job to train me which made me notice the lack of team work and lack in management to assure their staff was properly equipped informed and knowledgeable to their duties under their titles . The Cna staff was purposely put on schedule, would travel to work just to be sent home with no pay because the company was manipulating the schedule due to them being used for the state survey. I worked hours that staff members witness me work and the company refused to pay me for. The patients are being neglected, not given activities to help with their diagnosis's or give them mental stimulation. Sanitation efforts for the facility are not provided. Resident seldomly had clean attire to wear.. barely had enough shoes! Patients were observed on several occasions walking around with holes in clothing that were filthy so you can tell they haven't been changed in days. When I addressed this concern I was told by Yvonne from corporate not to step on staff (CNA) feet! The company needs to replace all staff including corporate with people who are actually compassionate display teamwork and want to make the place a better facility by continually educating their staff with corrective criticism along with action by its leaders (Management/corporate) If my experience as being apart of management was poor I can only imagine what this facilities residents are feeling during their experience living here!!!!

This company is TERRIBLE to both the staff and residents. People wait forever to get dr appts IF…read morethey even get them and they treat staff horribly. They cut your wages when you leave to min wage which includes vacation pay and that is so wrong! They make you work through your lunch hour which is illegal. They feed the residents crap food and are just poorly run. I wouldn't send your loved one there nor would I recommend anyone work there with how they treat you. "Everyone must be treated fairly", what a joke. I called this so called "Corporate Compliance" number and got a recording. So much for speaking live to someone as they say...another joke

Needed to find my Dad a new Doctor office that was close and easy access. Dr McNair came highly…read morerecommended has a GP. The staff was very helpful at making him feel comfortable and at ease. Checking in was simple they greeted you upon entering the building with a Hello and how can I help you. During this visit he was able to get his X-rays and blood work done with out leaving the building or having to wait. Dealing with my Dad who doesn't like change or anything new this was a positive experience

Terrible hospital. They do not care about there patients. We to ER with extremely high blood…read morepressure. They sent me home. Was admitted to a different hospital the next day.

Over my life I have seen physicians at Athenia Park Medical Center many times but cannot tell…read morewhether it is currently being used. There is no for sale sign at the front and back. The dialysis center is being used but not sure about the office space. The parking lot has many potholes, so be careful when driving in and out.

I have used this clinic for my recovery and have had great success due to the care and treatment…read moreive received. The therapist Jackie is kind, understanding and will listen to whatever need i had. Shes precise, attentive and knows her work. The receptionist Crystal always welcomes you with a smile & a good morning every time you vist. You wont find a better better nurses then Pat & Mary. I would recommend this place for ANYBODY who want help or treatment with there addiction problem. BEST and last place ive attended, just goes to shows this place solves addiction problems!!!

There's been such a turnover of employees in the last 3 years ! Doctors does not see patients like…read morehe should! First counselor Jackie quit due to how the clinic was ran. Now the newest counseled Lori does not do anything to help you! There are NO GROUPS! NO MEETINGS! & Individual counseling which is suppose to be mandatory consist of Ms. Lori walking you into a room" saying is everything ok?" Please sign here, Good bye! Worse clinic ever . Nurses who distribute Pat & Mary are the best ever! Otherwise just a place looking to make money. Does not want to help people with the addictions at all! They have not gotten 1 person successfully off their drug of choice!

I have been a short-term resident of this facility, and I have family members who have been…read moreresidents there as well. My personal experience, as well as the experiences of my family members at this facility has been very positive. The facility's Administration has an open door policy and has been willing to listen to issues or concerns I had or my family members had, and then quickly addressed them. Staff members, from Nurses, to CNAs, to Housekeepers and Maintenance have been highly responsive and attentive, and the facility is kept very clean. The facility also has an excellent Physical and Occupational Therapy staff who really go out of their way to work with the residents who receive therapy. I would give this facility a 5 star rating except they need to improve the food menu, and improve the resident call-button response time.

please, please if you have to leave your family in this institution please check on your people…read more Don't just put them there thinking that the staff is caring for your family member for my experience. These people always have a bad day everybody from the to the CNA's to the receptionist asshole in the phone to the housekeeping gentleman that's keeping the place clean. They all seem to be having a bad day every time I visit this facility. It's just weird y'all even if underpaid location when you people find something else to do