Initial screening after being referred by my Dr. Olympic Dermatology found that I had some issues that left untreated could become cancerous. I am a red head and had some extreme sun exposure in the military. Glad they caught the issues and I'm now scheduling treatment to correct these issues before it's too late. Thank You! read more

Dr. Brazil and all the staff at Olympic Dermatology have been very kind, thorough and efficient during the years I've been a patient of the clinic. All medical offices have a choice of which insurance companies they contract with, so giving a bad rating simply because they don't take your insurance is unfair. It's a shame to see such mediocre ratings for such an excellent practice. read more

Here is another review because they keep filtering the bad ones... make sure you read all reviews! Even the ones they need to hide from the public eye. They quoted me $225 per treatment of my tattoo removal and was told that as the tattoos disappear the price would drop. Well... now that I am half into my treatment they contracted with Blink. Now they want $672 per treatment, and one of my four tattoos are basically gone. 3x more!!! Now I have to finish treatment elsewhere because I refuse to pay more when they initially quoted me for less. Bad business! Save some money, and go elsewhere. read more

Not a patient friendly staff. Dr. Brazil is nice enough, but the women who work there are not so nice. I was disappointed with my visits there. It's very difficult to get an appointment, and they won't do everything you ask at one time....made me come in for a second visit as the doctor was on a 'tight schedule". Huh? so, a few weeks later (hard to book any earlier) i had to go back in to get my other two skin tags taken off. Nightmare billing/office lady, very rude. I've moved on to another doctor and feel like it was a good decision for me. read more

Very rude office receptionists. Multiple insurance/ billing errors. Refused refund for products that caused skin irritation after recommended by provider and assured they could be returned if caused skin breakout. Sent prescription to wrong pharmacy. Gave me an outdated prescription coupon for expensive medication, blamed me for not noticing it was outdated, and wouldn't provide another without making another office appointment. Absolutely will not return. Could not give recommendation by any means. Grade: F read more

Awful customer service expierence w/ Nancy in the billing department. I am not one too let something like this ruin my day, but she was on a whole other level of rude! Our whole conversation was her being extremely disgruntled and completely disrespectful, Even questioning the fact if my card would even " go-through ". I hope other people have not had to deal with this type of service because I would definitely not treat someone the way Nancy treated me - Completely awful. read more

With several decades of various skin cancers among my immediate family, my primary care doctor thought it might be good to have a dermatology practitioner check out the "lots" of moles and stuff all over my body. Having heard great things about Dr. Brazil, I suggested Oly Derm for a referral. Office folks were great - thoughtful and helpful. PA-C Lawrence Robinson was a disappointment. I'd say he spent less time checking the dozens and dozens of "spots" on my body than it takes the average person to zip up their trousers. I have no confidence in his Robinson's evaluation - none whatsoever! read more

Nice looking office, but the staff does NOT have it together and I will not go back even though I've heard good things about Dr. Brazil. Dr. Bauer is my regular dermatologist and he is GREAT. I went in for a cosmetic consultation with Connie. After 30 mins with her, she invited me to the open house saying that ALL products & services were 20% off. I showed up to the open house & after 90 mins of presentations, I found out that only the FIRST treatment was 20% off - which broke down to savings of around $40. Not worth my time or money. The products Connie recommended to me were also not on special so I walked out of there with NOTHING. I would rather go to another office who has it together and is up front about what they offer. read more

My Family recently relocated to the Olympia area and I scheduled Appointments for three family members. My appointment with Dr. Robinson was first. The front office staff was not accommodating and the doctor was unsure of herself and extremely awkward. I took my 16 year old son for the next visit and the front office staff was very rude to us and a few other patients as they checked in. The dermatologist that saw my son grouped him in as "all teenage boys don't like to take care of themselves". At one point he actually corrected her and told her he was not like "all teenage boys". She continued to talk over him and when we left he said he did not want to return. I had one more remaining appointment scheduled with my other son so I thought I would give the benefit of doubt and try one more time to have a positive experience. Once again, we arrived and the front office staff was giving a patient a really hard time. I then went to check in and same issue. We will not return to this office. I would also like to mention that I am an operations manager for medical offices and my husband happens to be an physician. Extremely frustrating experience. read more

I was horribly disappointed. First trip to a dermatologist in my 52 years, so maybe they are all like this? I waited for nearly an hour and even then, I had to go find someone and ask if I would be seen anytime soon. They acted like they didn't know I was there. I was being seen for four minor issues, 1) the first a small bump near my eye; I was referred to an ophthalmologist without any idea or opinion as to what it was. 2) a dark melasma spot from pregnancy; I was told that MAYBE they could do something about it, but it likely wouldn't work and I might be exchanging a brown pigment for a pink pigment. 3) spider veins across my nose and cheeks; I was told I have rosacea (I have no acne whatsoever) and if I DID decide on treatment, which "is quite expensive", and I quote, that the veins would probably just come back anyway. 4) a couple coarse hairs on my chin; referred to the laser tech. After waiting that long, the entire time spent with the P.A.was approximately five minutes long. I felt completely brushed off and dismissed. If a dermatology clinic cannot help with any of the above, what do they do? So, $90.00 later I walked out with nothing. I won't be going back. P.S. Make sure you read all of the "not recommended" reviews. They are not recommended because they don't have a long review history, but they mirror my experience. read more

Worst clinic ever. If you are military they won't even see you. I'm a retired injured service member who pays for private insurance but since I have Tricare as a secondary they won't treat me. How ridiculous is that? They state it's due to Tricare's policy and then not wanting to adhere to it but that's crap. Since it's a secondary insurance and not my primary there argument holds no ground. This place should be boycotted. I will be sure to advise all veteran organizations of their despicable behavior towards military! read more

The front office staff are always polite and attentive. The providers consistently spend an appropriate amount of time in examinations and have been very professional and knowledgeable. I will continue to use this clinic for my Dermotology needs. read more

Dr. Brazil knows what he is looking at and he is confident and reassuring. He is personable which made the visit enjoyable! Thanks

I live with a skin condition that is very painful and intolerable to live with. I was so fed up with my pain I went to ANOTHER dermatologist. I was unimpressed with the service I received at Olympic Derm. I stated to the practioner, I didn't want to continue my life using 'Only Topical creams. I have done research and been to other doctors, and also spoken with people with the same condition. They gave me some suggestions. When I brought those suggestions up to the practioner, she said "Not true" and "Didn't know" She then gave me a prescription (after saying I didn't want topicals) for a cream I said I tried and didn't work. I walked out of the office in tears, after been given no hope by the practioner of any painless living. I sit here now, my skin aching. I wasn't listened to, and I wasn't given an educated opinion. Not to mention, when I called the billing office, I wasn't treated to nicely. read more

The way this office does business is to extort as much money as they can for very simple procedures. All service I ever received was from a PA not the doctor, yet was charged as if it was a real doctor. I was charged a new patient charge even though i had been in before in 2011. They have a rule that they charge for a new patient if they have not seen me for 3 yrs. I feel like I got less than professional service and paid extraordinary fees. I had to make multiple trips as they can charge more that way when everything could have been done on one visit. i had to go back again as they missed a spot, simple freezing of a keratosis. They initially tried to charge me for each little freeze ($2,000) instead on visit. My 90 yr old father also went to him where they took advantage of his medicare and very good supplemental insurance and performed unnecessary and expensive procedures on not life threatening, non metastasizing spots, on a gentleman in his last two months of life. really??? Just for the $$$$$. If you want mediocre services and pay through the nose, this is the doctor (or PA) you want. read more

I am writing a second review because my first review has been filtered (along with another legitimate customer's, I assume). This brings the overall rating to 3 stars, when in fact 2 out of 3 reviews gave this facility 1 star. I was deliberately deceived by one of the physicians. I was told my health care would cover the procedure, and it did not. Furthermore, the procedure produced no results whatsoever, and I was told it needed to be done again (they told me this BEFORE they sent me the bill for the first procedure, the one I thought the insurance would cover). Contacted the BBB, they were useless. I am trying to get the word out about these deceptive, incompetent, unprofessional people, so please do not censor my legitimate review. read more

PA performed a shave biopsy to diagnose a skin condition. Appointment in July, called back a week later to add an insurance coverage I had forgotten the card for and to have them rebill both insurances, I have been calling back weekly to check progress and was just informed (SEPTEMBER) that they never even got the information sent to the insurance company. Completely unreliable, will not be returning. read more

Wonderful staff and Dr. Brazil is amazing! They go above and beyond what is required. Very pleased with this office. I recommend them to everyone. My skin has improved tremendously since being seen by them. A++ read more

I have a mixed review. This office could have received a 5 star rating for me as the surgery I had went well. However, I was not made aware of a pathology lab that is required from this office for all surgical removals until AFTER my surgery was done, even though this office, as well as my primary care provider, knew what I had was not cancerous. That resulted in an additional lab bill of almost $200 that was not necessary. Part of the reason it was that high was because this office use an "out-of-network" lab, and had I known the pathology was required I could have made sure they use an "in network" lab. Fortunately I am able to pay this bill but there are others who would have found this more difficult to address in terms of payment. read more

they aren't willing to work with you, they're not flexible, you rarely ever see the Dr, and when you do it's for less than 5 mins. don't expect them to ever answer any of your questions, they'll blow you off to an assistant, who also doesn't know. it's so hard to get an appointment with them. they don't care about you, you're just money in their pockets. highly lacking in their performance of customer service and understanding. this negativity has built up from being a patient with them for over 5 years, going to finally find a new provider read more

I would not recommend this clinic to anyone. The front staff was friendly but very focused on the bottom line and making sure that patients knew their insurance would be charged. I was taken back for my appointment on time. The medical assistant asked me about the nature of my visit and let me know the doctor would be in soon. 35 minutes later the same assistant pops her head in and apologizes for me waiting so long. The doctor comes in right after accusing me of pulling the medical assistant in asking why it was taking so long. I had done no such thing. The doctor never introduced herself (it was my first visit) nor did she tell me what to expect. She reviewed my records asked to see the affected area which was the middle of my back. After struggling with my zipper she finally said that she could help. She looked at the biopsied spot for 15 seconds told me I needed surgery and that I could schedule two visits to remove the two moles that are less than a 1/2 inch away from each other. I'm assuming this is so that she can charge for two office visits, two procedures, two lab tests, and probably two follow up visits. My favorite part was when the doctor hands me a post it note with information for the front desk on how to schedule my next visit. I take it to the front desk and the staff looks at me and tells me that the note didn't have what I was to be seen for. I in front of all the waiting room staff I get to tell her it is to remove two moles on my back. Awesome. This is not a class act facility. This clinic is highly focused on the bottom line and doesn't care about the patient or their needs. If you want to be treated like you are a patient and not a source of income, please look elsewhere. read more

Dr. Brazil was pleasant, very efficient and thorough. He discovered and removed a small malignant growth that I didn't even know I had. He did it on the first visit and his nurse followed with the lab report. I was impressed by the overall professionalism and efficiency. read more

Did not have a good experience at this doctor's office. I hear good things about Dr. Brazil but unfortunately, both of my appointments were scheduled with a PA-C. During my 1st office visit the environment was stale and actual procedure was seemed very unprofessional. I asked for a yearly skin check and my PA-C looked over my skin in about 30 seconds and said I looked okay. I thought "that's it?!" I waited for the doctor to come in the room longer than I was actually seen by the doctor. My 2nd visit was to get a mole removed. The procedure left a very noticeable black scar and the procedure was extremely expensive. I had her look at another suspicous mole and she said not to worry about it. After my experience, I'm definitely getting a second opinon. Again, I hear good things about Dr. Brazil but he was unavailable when I scheduled my appointment. I"m left with a black scar and an expensive bill. read more