Tracy can help with all sorts of insurance situations. My 18 year old daughter had a few fender…read morebenders and my old carrier dropped our family's coverage. Tracy found creative ways to lower costs while locating a new insurance company for us. She was the only agent yo use an away at school status while my daughter was off at college. I'm surprised that she is the only agent to mention this option while I was rate shopping. She also has solutions for teenagers spending time between two different houses, such as my 16 year old son. She is patient and responsive to questions too and I asked more than a few. :) I feel fortunate to have found a trustworthy agent.

Nothing could be better when searching and getting Insurance. Just moved to Port Orchard WA from…read moreAZ and I needed Insurance for 2 cars, motorcycle, ATV, and an RV. Tracy was awesome with communication, ease of getting insurance and price! Loved working with her and just made it simple and easy. I'm insured for all now without leaving the house! Thank you Tracy.

Adrian and his team have helped dozens and dozens of my real estate clients get fantastic home…read moreinsurance, often better coverage and for less costs. His attention to detail is second to none and he comes highly recommended. Darren Rivers, The Northwest Realtor

I have been with H&K Insurance for over 20 years. Longer than I have known my wife and 3 kids…read more Adrian and Sara take great care of their customers and someone answers the phone and returns calls. And they are just likable.

He's one nice guy who is easy to talk with. I found him very informed about his industry and…read morewilling to share it freely. It's refreshing. I know him to be involved in the community, also. That's nice.

Exceptional! Great customer service. Jeff Reed has been a State Farm agent in Silverdale for over…read more24 years. I have been with State Farm for over 20 years. Solid company with a history of going above and beyond for their clients.

Best Agent, ever! Always available with great advice! Saves us money, and from ourselves, every…read moresingle time! Highly recommend John!!!

Excellent customer service, always professional. Very friendly office, and they know their stuff!…read moreI feel totally secure knowing my insurance needs are being met in the best way possible!!

I was assisted by Joselin Mata at the Bremerton location and it was an unexpectedly pleasant…read moreconversation. She was very friendly and upbeat even through some technical difficulties. She offered to give me multiple price and coverage options at reasonable rates and helped me identify what additional options would be most beneficial to take advantage of. I expected to be frustrated and end up overpaying but she actually took the time to run a thorough search and find me an amazing rate while making great conversation to joke the time over and apologizing for the delay we experienced on the call. Very pleased that my first call for insurance was here. I couldn't happier. The radio commercials told no lies. The roadside assistance perk is a great bonus as well!!

Recently added insurance on my Harley-Davidson. Erica Shriner was outstanding, professional and…read morepersonable.

Joe and his team are so knowledgeable and helpful! What I really appreciate is how clear it is that…read morethey are TRULY ensuring that you are actually getting the coverage that YOU need for your specific needs and not just trying to sell you something that you don't need. I highly recommend this agency. They are friendly, fun and really know their stuff!!

After my Allstate account was reassigned to Joseph Del Grosso when my prior agent closed, I…read moreexperienced a noticeable decline in service. There was no onboarding outreach, no policy review, and no discussion of whether my coverage was still appropriate or competitively priced. The only changes I observed were unexplained premium increases, without any proactive communication or servicing support. When I later contacted the agent through Allstate's website to request routine policy information--including prior policy details and costs--I clearly indicated email as my preferred method of communication. That preference was not respected. When a phone call eventually occurred, the interaction was frustrating and unproductive. Rather than addressing my coverage questions, the conversation became dismissive and confrontational, with my request for standard policy information being questioned instead of answered. I ended the call due to the tone of the interaction. I have been an Allstate customer since at least 2012, and given that long relationship, the lack of engagement, absence of any policy review, and unprofessional communication were especially disappointing. This experience did not reflect the level of customer care Allstate promotes. As a result, I am now seeking coverage outside of Allstate and feel compelled to share this experience so others can make informed decisions. This review reflects ongoing servicing issues--not claims handling or underwriting--and centers on a lack of proactive support, poor communication, and an unsatisfactory customer service experience with this agent. If you stumble upon Joseph Del Grosso I would move on to another agent.

Tracy was excellent great service on getting me my home insurance she's always very curious…read more Loretta

State Farm has never had to pay a dime out for me, yet they keep raising my rates. They never give…read morea good reason for the constant increases. The only State Farm agent who has ever done this. The lady on the phone when you call to get answers as to what is going on is usually rude and dismissive.

Don't get me wrong but AAA has, or had great service. So I made a call at around 6:30 am for a tow…read moreto a tire repair facility, and they said 8:30 am which was perfect because I have an appointment at 9:00 am. As the time can closer I began to become worried so I called AAA back. Their response was call back around 8:31 am. As 8:30 approached and no call from the tow company, I called AAA back. She said she would call dispatch and put me on hold. But I needed to be at the tire repair facility. So while on hold, I drove there myself, putting unnecessary damage to an already flattened tire. When she came back on I told her to cancel because I was already driving there. While setting at the Tire repair facility, the tow truck company drove by, the driver had his CELLPHONE in his HAND as he was DRIVING, which is a VIOLATION of Washington State Law under RCW 46.61.672 use of a cellphone while in the operation of a motor vehicle, and took a picture of my vehicle in the bay. The tow truck company, "Bethel Towing".

Help with long car trip from Kitsap to Tucson Arizon Very…read morehelpful including discussion of best way to get dog friendly holtels ( Bring Fiddo confirmed) Discussion of routeoptions for inclement weather. Plenty of maps and Trip-tick

Becky is a gem! She goes above and beyond to provide the guidance needed and simplify making…read morechoices for Medicare. I don't know how my Mom could navigate all of this on her own. We are new to this word also and appreciate her guidance .

Great place for Insurance. Becky really knows her stuff…read more Thank you Becky for the great Rates.

Switching over to State Farm is the best decision I have ever made when it comes to insurance…read more Nicole started me off with a life insurance policy and then I switched over everything else that I needed to be insured. Not only did she take the time to explain each policy, she made sure it was the best coverage for me all while trying to save me money! When ever I have had any questions or needed assistance Patrick and Anika were both quick to help! This Silverdale State Farm keeps your best interests in mind. I truly feel safer when I am on the road or on the water knowing I have the coverage I need in case an accident happens. Thank you Silverdale State Farm!!

I bought a brand new car in May 2024. I called State Farm even before I signed the bottom line to…read morepay for the car at the dealership. I wanted to make sure this brand new car I bought was safe and insured before I drove it off the car dealership lot. I made sure the MAKE,MODEL/VIN number was correct when I talked to State Farm. Everything was okay on my end. Now, here comes the problem.........State Farm put my old address on all my bills. I had moved 6 months prior and gave State Farm my new address six months ago. Anyway, I never got the insurance bill for my new car and State Farm canceled my policy. I can not drive my new car without insurance. Hence, I can not drive my car to work. Without working, I can not afford this new car. However, I am sure State Farm will blame me even though I kept calling them over and over again to make sure everything was okay on their end. No matter what customers do...it is Always our fault. So, of course I should have had access to their computer banks and software. (sarcasm) Hey, if they can not make an address change in their computers, then leave it to the customers. Right? Well, my brand new car is sitting in the driveway with no insurance. I need to pay Uber 30 bucks to take me to work.