Brandon, William and Pablo were very professional, attentive and responsive. They installed a…read moresecurity and surveillance system for us. They went over and beyond even with the smallest details such as labeling and organizing the wiring. If you are looking for a local security company for your home as opposed to the less personalized big box companies, this is your company. We now have a state of the art system thanks to them.

Everything went well, even when it didn't. I say this because it's true. No one is perfect and when…read moresomething needed to be addressed they did it. The owner, Brian; is really professional, and knowledgeable. The team that work for him are an extension of him. It's worth peace of mind and the money. Would use this business again in a heartbeat

5 stars for being so prompt, responsive and having clients interests in mind. I recently purchased…read morea property that was a bit old and wanted to change all the locks because some of the locks didn't seem to function so securely/well, some were out dated..and wasn't functioning like how I wanted them to. After researching online a bit, I contacted West Mesa Locks and received a response immediately. They were able to schedule a locksmith (Carlos) to come take a look at the place, understand what my needs were..and give me some honest recommendations and estimates for what would work best for me. For one, for example, I was able to rule out keyless locks just because my case wouldn't necessarily need those, etc. They were super prompt with their follow up as well. I was able to see the estimate and schedule for the lock replacement/installation done over the next few days. They were also prompt and showed up on time with good introduction and with good manner as well. Overall, I got what I needed done pretty painless experience and with the prices within the budget I had in mind..so I was happy with that! Given such positive experiences with West Mesa, if I ever have issues with keys in the future, they would be the first one I would reach out to again!

andrew from mesa lock and safe is very on top of taking care of his costumers. I had limited…read moreinteractions with him, i got the impression he's very knowledgeable, experience, and organized. I felt relieved he was in charge of making sure I had a spare key that worked for my car.

Great guys. They were really nice funny guys and they did a great job in a reasonable amount of…read moretime. I would have them back again to do more tv mounting jobs.

This company is a joke. I scheduled an appointment a week out and was in constant contact with them…read moreverifying the details. The job was to move a television from one home to another and they showed up without a vehicle to move it. Totally screwed me over. Do not hire!!!!!!

I'm very pleased with Next Level A-Tech. We had to replace the access control system at our…read morecondominium. A highly visible project impacting every resident. Randy Allen was very helpful during the analysis and design during the sales process. We experienced a last-minute delay due to a hardware failure, but Next Level gets points for discovering it in their labs before trying to implement, which could have been very disruptive to our residents. Installation and configuration was done in one day, as planned. Vincent did a terrific job with the install, cabling, configuration and testing. On the back end, Seldon had all of our residents pre-loaded into the new system and their transition experience was nearly seamless, he was also very responsive in addressing technical issues. Everybody I've encountered has been professional and expedient. I highly recommend Next Level A-Tech!

Cannot recommend. Used to be a great company before the founder, Rich, sold to them. They try to…read moremanage the operations out of Farmington and only have one tech to serve Albuquerque and (I think) Santa Fe. We've had a persistent issue for over a year that they cannot seem to resolve and I don't think they have the technical "chops" for the job at this point. Sad to see the demise of what used to be a very good company.

I needed to get some keys duplicated and a fresh set for rekeying a lock and I honestly didn't know…read morewhere to go outside of this key store that I passed a million different times. I decided to stop by and see what services they offered and I was able to get everything I needed for an under $5 and it was super fast.

A recent trip to Heights Security was really disappointing. The young man at the counter was really…read moredisrespectful. The manager assisted afterward, but I was surprised since previous trips to Heights have been pleasant. I did wind up stopping the transaction to go elsewhere.

I have been using Narrow Gate Security to protect a shopping center in ABQ for over 5 years and…read morehave been very pleased. They provide electronic surveillance and also patrol the parking lots. Since they started our rate for property damage, vagrants and graffiti has dropped dramaticly. They have proven over and over again that they are observant, proactive and very responsive. I highly recommend them.

From the owner: NarrowGate is a privately held U. S. based firm proudly doing business for over 19 years. We…read moreprovide limited information to sources requesting data beyond details without established contracting. We deploy AI data driven projects worldwide promoting HealthCare MOU's in Africa and the United States of America jointly. Projected annual income for 2026 is $400,000,000. Projected employment for 2024 is 2600 full time staff. NarrowGate is US based Security Agency, Private Military Company. It's security-based operations include heavy armed security operations, High Tech video surveillance, alarm triggered systems that alert NarrowGate's monitoring facilities WorldWide. Once activated NarrowGate dispatches heavily armed, armed and/or unarmed security personnel to protected critical infrastructure and commercial locations. NarrowGate specializes in Pre-Intrusion alert/triggered technology unavailable in most US based security companies. It is believed that NarrowGate developed and deployed specialized surveillance equipment in Middle Eastern and African countries. In 2012 NarrowGate staff further developed and provided dynamic and relevant analysis that formulates the design of Physical Security Systems (PSS) of high-risk facilities, critical infrastructure and corporate business facilities worldwide. NarrowGate also provided security services and tactical training within the United States and overseas to a vast array of clients...

I needed two PoE cameras that needed to be installed. I had the cameras; they just needed to…read morereplace the existing ones. Communication was fantastic around scheduling and arrival. My new PoE cameras were installed in less than 90 minutes. Payment was easily done via a link that was sent to my email and the price was very fair. I would definitely use them again.

Network connection problem with security camera system. Showed up quickly and found the problem…read more Great service at a good price.

Very poor professional treatment from the begining. I bought a home with this system in it. Did…read morenot have a good feeling after taking to sales person - but I had them come out and check the system -- turns out it was a scam I never signed anything -- never had them activate -- the equipment is old and dated. I decided to look at other options first -- but they sent me a bill for over $400 and now tell me I have to $100 to disconnect something that was not connected to begin with -- filing with better business bureau and anyone else I can - to keep them from scamming other people.

They have pretty much what you need to put in your own security system. They have all the extra…read moreacessories butt connectors wires whatever you need. They also put in a full security system so they can help you for whatever you need whether it's installing it yourself or them install it for you they have different packages plans accessories and help.

Well the Vivint system does what it supposed to it doesn't do much beyond that!…read more One of my cameras keeps timing out! The way it says to fix it is to reboot the panel. The tie you into a multi year contract with poor Customer service! The charge you a monthly fee, for what. The only way to add another camera (their limitations are 4 cameras) is to upgrade to a newer panel at 399.95, with a 129.00 installation fee. Currently one of my cameras doesn't give quite the coverage I want. They don't have a solution. They won't come out to check your system even if under contract without a fee! Ridiculous!

I was contacted by Andrew from Vivint, he offered us an upgrade to our system since we have been…read morewith the company for so long. Everything was great until the technician came to install the new products. He had no idea what we were supposed to be getting. He did not install something that we were charged $400 for, and he did not reattach things back to the panel. Customer service has been a nightmare to try and speak to someone and no one can figure out how to fix what these people did. Andrew has stopped responding to my texts. His phone number is 435-253-7086. I strongly encourage you to not answer his phone call if he tries to call!