I really love all the doctors and nurses. I feel very heard and listened to however, calling in…read morewhen ill and getting thru to people is a nightmare. Ive left messages and no one called me back. It is very frustrating as a patient especially when i am ill. The portal is confusing and difficult to manage. I believe they need either more people to answer the phones or better management of the support team. and definitely a different portal system. I must say despite all of this i still will continue to get my medical services here as Dr Lloyd Pierre is hands down the best dr I have had in Decades!!!!!

Doc Pierre and the staff at Sancta Familia are absolutely the best! He listens, talks you through…read morethings, and doesn't rush at all. This guy cares about his patients and it's plainly obvious with each interaction. Go see 'em!!!

This doctor cares about the patient. He is knowledgeable, reasonable, and compassionate. The…read morestaff is kind and appointments are set so there is leeway time. I received great insoles and affirmation for the ways I take care of my health.

Dr. DiNucci is the best doctor I have ever found. I have been a patient for over 10 years having…read morevarious problems with my feet. He has treated me like a family member and continues to be one of the top doctors on "my team". I am not a diabetic but I have severe neuropathy which requires constant monitoring and he has been there the whole time. He goes above and beyond. His office is small but absolutely worth the wait. You see the Doctor, no PA's or NP's. He takes the time to listen to you and all your issues. He is an excellent surgeon, but makes sure you need an operation before he cuts. One of my stories is that I was not going to be admitted to the hospital because the admitting doctor thought I just had a respiratory issue. My daughter called Dr. DiNucci to tell him I wouldn't be at my appointment and the reason. He came to the hospital and explained to the emergency room doctor that he was my doctor and I needed to be admitted because something wasn't right. As it turned out I had MRSA and it had went systemic. The infectious disease doctor told me that if I had not been admitted, I would have probably died that night. Dr. DiNucci saved my life! This Doctor is worth it.

Dr. Stamm is a top-notch doctor! We have been seeing him for over 20 years…read more Then suddenly we were told when trying to make an appointment that he had left!! No notice!!

I was seen in a timely manner...arrived early for my appointment to update my info..very nice and…read morefriendly staff...loved being the only one there early in the am! Great parking right up front too!

The staff and clinicians at Village Pointe Pediatrics are just fantastic. Our family is really…read moreblessed to live close by to such great medical practitioners. During COVID, we used their drive through covid testing (which was a lifesaver when you have 3 kids all testing at once) and our daughter especially had a hard time dealing with the test. They were super patient with her even though it was an extremely stressful time. We've always been able to get in and get care when we need it! No office is perfect, and there are the occasional small miscommunications but these hardly outweigh the positives we've experienced with everyone there. They really have a heart for kids!

So grateful to have been referred to this office!!! My one year old woke up with a wheezing sound…read moreand cough. I called and they were able to work her in within hours. The doctors and nurses were kind and compassionate. My daughter ended up having croup and they gave her a steroid and sent us on our way. Looking forward to our well visits in the future.

Went in for some X-rays, quick and painless ..No wait at all. They confirmed my information and I…read morewas ready to be seen! Thank you Methodist for the comfy and safe feeling by staff!

Sent them info about some filthy conditions in one of their clinics and they never responded.read more

I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

While this place is top notch for healthcare, I wanted to give a shout out to their cafeteria. The…read morehave an incredible amount of option to choose from...and at extremely reasonable prices. Highly recommend the pizza and sandwiches!

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

Dr. Kratochvil is my son's pediatrician, which is no easy task. My wife and I are both medical…read moreprofessionals, and what polite people probably call "high maintenance". We ask a lot of questions, we constantly fight with our insurance company to cover things for our son, and we probably drive all of our physicians crazy as a result. We're not the parents that call everytime our son sneezes, just a little more demanding. Despite all of this, Dr. Kratochvil is wonderful to us and to our son. Answers the questions. Supports our concerns. She is always willing to take the time to discuss anything we need. Unlike many physicians, she listens very well. I would highly recommend her to anyone looking for a pediatrician in Midtown.

I was referred to Jillyn upon release from the NICU with our son. She is highly regarded in the…read moremedical community for her expertise in preemie care. She always made me feel empowered to assist in the special care my son needed. She is so easy to talk to and understand. Most important...my children LOVE her! My son tells me he needs to go see Dr. K when he gets a sniffle...not that we do, but still very CUTE.