1. Omar Zaki

1. Omar Zaki

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9 years ago

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Freeway Insurance - Store photo

Freeway Insurance

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Excellent service at Freeway Insurance in Moreno Valley. I came in for Auto Tags Today registration…read moreservices, and Peter Machado made the entire experience easy and stress-free. Peter was professional, patient, and very knowledgeable. He took the time to make sure everything was handled correctly and didn't rush the process. It's clear he genuinely cares about helping customers and delivering quality service. If you're looking for someone who is reliable and goes above and beyond, I highly recommend asking for Peter Machado. This location is lucky to have him.

All I am going to say about Freeway Insurance is, it's not worth it!…read more When we first got a policy, the person that helped us did everything wrong. Instead of giving us a 30 day policy to pay after 30 days like she said we did. We received a phone call 15 days later asking for our monthly payment. We stopped and said! We just got the policy 15 days ago, we just gave $360 3 weeks ago! So I decided not to pay until I could speak with a manager, nothing was resolved, and all they could say was she input all the information wrong, she lied and said we also had a $500 deductible, but it was at $1000. At this point I was already upset, and went searching for a better insurance carrier. Also be aware that Freeway has all these broker fees, so if you need to make a change to you're policy, you will be charged every time a broker fee, even if it's something as small as changing you're address, they want a broker fee, they could charge whatever they want, it could be $40 or $100 or more or less for the change. I've never had such a terrible experience before with insurance. To charge every time to make a change to policy. That is just ridiculous!! My advice, go with a real insurance carrier, you will be better off, and you'll be saving in you're Purse or Wallet.

Omar Zaki - homeinsurance - Updated July 2026

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