Called for assistance in canceling my policy only to find out my policy is with Farmers Insurance…read more The receptionist I spoke with was extremely friendly.

Kenya was the sweetest and most patient, she made the process fast and simple .Her service was…read moregreat! Definitely will be recommending her !

Hello, I have been…read morewith Aguayo Insurance for 12 years and have not received any wrongful services or acts at this location. Hector and Veronica have always been respectful and strict about professionalism, honesty, and accurate information for questions and concerns. I appreciate that Veronica always looks out for her customers and finds solutions for any situation. Also, one of their agents, Inez, who has been working there for a long time, is excellent at her job and always helpful in any situation. Alisha used to be at the Moreno valley location, she is a great agent and she is always determine in anything that she does. I admire that about her! Last year at the Hemet location with Alisha, she very informative , professional , and very helpful. There is one concern about that a new agent Daisy was at the Hemet location, she was working across from Alisha , since we thought any personal or private information stays in the office because we have the right as long term customers. Daisy had shared some personal information to a person does not correspond to him or have the right to know any access to us. I don't understand what was Daisy's motive to shared our personal information like that when we had asked nicely that day, it was private matter and us, as customers, we have that right. Alisha who knows better , I know with her great work ethic , she would not have shared any information to anyone. We do not like or have time to stress about things that We cannot control. All we asked to encourage or trained more Daisy or any new agents to respect clients requests and privacy. We had bad experiences with Toro tax services because that company has a gossip issue, that why we wanted see if we keep giving business to Vida income tax this year, but with Daisy sharing information to that person is not worth it . This disrespect family/Client code and we hope this does not happen again with other clients. We believe within time, things can be better and understand that sometimes strangers can help more than family. We still appreciate Alisha and everyone, You all do great. We recommend both offices if you want a lifetime business for any services they offer with integrity and respecting clients' private information. Thank you so much Aguayo Insurance Solutions!

absolutely amazing service! They were very friendly and got the job done fast…read more they have very good prices as well, i was shopping around and found that they had great prices.

Brenda was very helpful and professional throughout the entire process. She was attentive,…read moreknowledgeable, and made everything smooth and easy. I really appreciate her great service and support.

The worst Insurace company and agent you can possible deal with. Don't get tricked into sign with…read morethis agent Meyling Barillas, lied about getting us signed up with Farmers, once signed up, the policy won't cover my dog, after we had clear conversation about my before I left my previous policy. They are dropping me for not giving them a bite endorsement form, which I mail in months ago! Plus they won't even return my calls for the rain damage caused by the storm we just had, the worst... DO NOT WORK with Melyling's group.

Went to update my tags and i was in and out in about 10 minutes, great quick service, 10/10 would…read morerecommend and they're dodgers fans so automatic 5 stars lol, great price, many others quoted me way higher! Would recommend this place and will be back thank u guys !

1. THIS BUSINESS LOST my doctors request for temporary disabled placards (dmv form REG 195)!! Dvm…read moreonly accepts the form with original signatures - DUHHHHH!!! 2. Peña services DID NOT call me back on numerous occasions!! I would call them and magically always speak with the "wrong person", and "someone WOULD CALL ME BACK IN 20 minutes". They DID NOT call back!! 3. I was overlooked, ignored, and mislead on numerous occasions!! 4. After more than five weeks, Peña services texted Patricia "NEVER LOSES documents"!! They get one star because it is the minimum, AND they did not charge me for their awesome services . I will see if Patricia is going to reimburse me the money I paid to the doctors office to get them to fill out Form 195.

Anna S and Star Moore,Carlos B. The loan officers from Altura credit union in Riverside.They all…read morehave outstanding customer service they consistently exceeding customer expectations by delivering helpful, empathetic, and rapid solutions that build long-term relationships with customers. They centers on ensuring the customer feels valued, heard, and respected. They knew this loan was time sensitive.They are very friendly and very knowledgeable and a great asset to Altura CU company. They all deserves an award & a raise. They made sure everything ran smoothly during the 2 day loan process so we could get a new car approved by Sunday we found the car and by Monday they cut the check. Thank you all for being there to help my husband Albert he loves is new SUV/Explorer/ Black We really appreciate your time and accuracy. We will refer more people to Altura in the future. Thank you again Carlos Borquez for your speedy service and always checking on us we felt appreciated and he is very fast and reliable and always with a warm smile it doesn't go unnoticed. Take care! We are looking forward to doing more business with Altura in the future. Great team work Star,Carlos &Anna. I gave a 5 star service 24/7. This is the best branch to do Business@6403 Riverside Ave.Free water & coffee Love the new floor plan.The manager is a great boss also. Marie & Albert Jones 7/18/26 5-Star service.7/20/26 Star Moore we could have not done this without you and you're amazing with all the calls and emails and txts above and beyond. Thank you for calling us right back with answers.

Friendly employees who will go out of their way to help you. Krista was especially helpful and…read morekind! A great credit union!

Vanessa Perez at the Hollister Office was very helpful and assisted me with getting the best rates…read morefor my car insurance. I highly recommend them as they partner with Mercury Insurance.

Vanessa Perez is absolutely a true professional which is very hard to come by nowadays…read more I received an email regarding my yearly payment being deducted out of my account . I no longer have my vehicle due to the engine going bad. I emailed and within minutes she emailed back letting me know she can take care of it she called me she handled it ! this was all in less than 10 minutes absolutely recommend Vanessa Perez for auto loan renters insurance etc. thank you for being so prompt!!!

I cancelled my travel plans and out of 800$ I only got 200$ back in the form of a travel credit, I…read morespoke to Liz and asked her if she could give me a line item explaining how she came up with this amount. She has not replied back and has ghosted me. I'm very disappointed in the unprofessional customer service that she has. All I wanted was for her to explain how she came up with the am. Sad!

If you need a place to do your taxes that is reliable and will help you out of a jam this is the…read moreplace. Roberta is amazing. Been coming here for years was recommended by my boss.

DISHONEST people! I needed a moving permit and registration renewal and was informed that the total…read morecost would be $50 on the phone. I went to Jackie's and processed the transaction. They explained since I needed a moving permit I will need to pay my registrations fee in advance and come back with my smog paperwork's to complete my registrations. I paid my fees and confirmed that once I get my smog completed.. I just need to return and turn in my smog paperwork to Jackie's and the process is completed. Super simple and easy. I return with my smog paperwork and now they want to charge me an additional $50 to complete the transaction. Even my receipt states "California Registration Renewal Fees." Jackie, herself, explained to me in detail why they need to charge me again. Her employee failed to explain the part to complete the registration you will need to pay another $50 to turn in your smog paperwork. She apologizes nothing can be done because the employee Jackie failed to trained properly that did my paperwork conveniently, is no longer with them and no one can dispute what the employee did. I was there on 10/13 and today is 10/24. Why would I pay $50 dollars to do my registration renewal process but have to pay another $50 just to complete it? One's incompetence to train their employee should not be made held accountable by your customers.

Jackie and her team are the best. I've used Jackie to get titles etc for 4 old motorcycles, smooth…read moreand easy, never had to deal with DMV which would have been impossible. Great little business!!!