New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

I would strongly recommend patch it up drywall of Lansdale!! They're committed to customer service.read more

Service was out standing, Hayden was great and the work was performed exactly to specifications…read more The value was great and they went above and beyond.

In August of 2023 we purchased carpet (Shaw PetPerfect Hard at Play III) for our family room from a…read morelocal flooring firm (G. Talley Carpet and Flooring). We eventually had the carpet cleaned by a local carpet cleaning firm. The stains reappeared after the cleaning so after some time we decided to try a different cleaning company and called Rainbow Restoration of Abington-Warrington. I spoke with Mark. He suggested instead of them cleaning it I contact the business we bought the carpet from to initiate a Warranty Claim with Shaw since Shaw has such a great reputation. G. Talley put a warranty claim into Shaw for us and handled the warranty claim from beginning to end and today July 29, 2025 our new carpet was installed! Thank you Mark for your recommendation and guidance! I'll be using you guys when our new carpet needs cleaning!

Thank goodness for Rainbow! The team was responsive and professional. They worked with my insurance…read morecompany and and got the job done!

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

Complete rip off, charged for services that were never done, said they verified our insurance…read morecovered things that was a lie. Amount of sq ft claimed to be cleaned was bigger than the whole house, said they cleaned the electric hot water heater, we don't even have one, not even worth the phone call. Run, do not walk away from these people. Zero stars...................

Great work on my flooded home. I had a crisis and they were able to come to my home on short notice.read more

From the owner: DWF Contractors is a water damage restoration company serving clients in the Montgomery County…read morearea. We specialize in flood water repair, flood water extraction, waste water removal, water damage restoration, and sewage cleanup. Our team of certified technicians offers the best flood and water damage restoration services to help you with your water damage repair - fast! We offer 24/7 emergency service. Contact us today for more information!

Best Waterproofing Company in the tristate area. From the office worker, to the inspectors and the…read moreinstallation crew they do fantastic work and provide a lifetime warranty. If you have a wet basement this is the business to call.

awesome family owned business! Did an excellent job waterproofing my basement has been dry ever…read moresince! I would highly recommend using

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

When contacting Royal Water Damage and Restoration with questions involving mold testing, I didn't…read moreexpect for someone so cordial, and helpful to answer. Brandon was transparent, informative, and provided me information beyond what was expected. He took the initiative to make two calls on my behalf, and was so thorough, he forwarded me a summary of what we discussed. Brandon's professionalism, knowledge, and attention to detail is indicative of a business I highly recommend, as one of eight Individuals to be acknowledged with an award for Yelp Elite reviews in 2023. Their website provides valuable information, and lists the extensive services they provide. Thank you, Brandon, and Royal Water Damage and Restoration.

Really good experience working with David. They were professional and efficient…read more The basement was a mess. After they did their magic it's just as good as new. Our insurance company paid them and the adjuster said they were very easy to work with. Highly recommend them.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Zach did a great job for us - cleaned carpet in 2 rooms and did an amazing cleaning of our kitchen…read moretile floor (including sealing the tile). Also cleaned an upholstered chair in our family room. Highly recommend!!!

amazing job! great service. i think the guys name was Zach. wonderful person. highly recommend!read more