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    Omega Computer Systems

    4.0 (1 review)
    Open 8:00 am - 8:00 pm

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    16 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (59 reviews)

    Yes, nice people did the warranty work on my phone. Finished on time. No attempt to upsell me…read more Thanks Ken

    I was exceedingly happy with this business for years. I even drove pretty much across town, from…read moreSeminole Heights to Carrollwood, every time I needed my phone repaired. Great, honest service and very nice people. The last time I was there, the person at the front desk suggested that I buy their insurance for $41 a month. He said that after 30 days I could get my phone repaired for free. It seemed a tiny bit pricey but I went for it. After about 70 days, and after I had paid for three months of coverage, I needed a repair. I brought my phone in. The very nice woman at the front desk gave me a number to call to file a claim. I called the number and was told that once I filed the claim I had to wait 30 days to get a repair. And I'd have to pay for another month of coverage. (Of course, I had no way of knowing that in 30 days they wouldn't tell me I had to wait yet another 30 days.) I canceled the plan and took the phone to the front desk. I figured since I was there I'd pay for the repair myself -- I couldn't wait 30 days for my phone -- and then I'd cut ties with uBreakiFix. He took all the information and then told me they didn't have the needed part. I had been there for almost half an hour before I was told that. I told the guy that I would be taking my business elsewhere because I that they scammed me. He nodded in agreement and said nothing. I'm sincerely sad to have to end my years-long relationship with this place.

    Omega Computer Systems - itservices - Updated June 2026

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