I went there because my comp wasn't working. I never used them before, but I needed to trust…read moresomeone not to rip me off. I took my tower in, and Tim, the owner was very nice and told me that he would clean and find out what I needed. I was expecting a call later in the day, I had some errands to run, and before I got home, he called me and had it fixed. btw, it was a weak power supply, and old fans and a bad mem stick. He replaced what needed, and had it all done by 1:30 pm. I was glad to have it back so soon. Thx Tim, for your honesty, and knowledge. And the price was really pretty reasonable. If I need you, I will be back :)

Pros: Friendly…read morecustomer service. They called a few times just to verify what was going on before they began work. Matt was very good at explaining every thing. I gave the PC at 10:30 am and it was ready by 2:00 pm that same day! That may be atypical but still very commendable regardless! They are close by to USF/New Tampa. They are in a small plaza with Hungry Howies across the street from Popeye's on Florida avenue just south of Bearss intersection. A hard drive had to be replaced. It was $160 plus tax total. I'm sure BB or other big places would have been $200 plus. Cons: None. Note: Their minimum fee is $79. If additional parts/labor are needed, it will be added to that amount.

The technician who responded to me, John, was very helpful in getting my new laptop setup for me. I…read morehad an Office Pro installation that I could not complete, he resolved my issues and powered through it. Plus he got my Outlook working after the install was completed. I would highly recommend this company for laptop support.

Jon did a phenomenal job with my Mac(s) & I would highly recommend him and his business. He is very…read moreknowledgeable and professional and reasonably priced and on time! You can't go wrong asking for help from this young man.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

They couldn't fix one of the ECU repairs I purchased and promised a refund multiple times, yet…read morenever gave me a refund. After asking multiple times about it, they just decided to ghost me after eBay's return window had closed. They're also unable to do simple math and calculate what a refund should be. In addition to that, they request that the buyer ship the items to fix via UPS, yet on return shipping they cheap out and go USPS. I even had two products in this first shipment that they risked back with USPS. With this kind of hypocrisy, I wonder what they're doing behind the scenes as regards to taking care of the customer's belongings. By the looks of the reviews here they will do what they're paid to do when they have to meet you face to face, but would happily steal from you when you have no recourse. No honest business would do something like this.

The device I dropped off would light up but not stay on, after 2 weeks I went to pick up, same…read moreproblem. 3 days later I picked up the device stayed on but it no longer worked in the same capacity as intended. The front desk person doesn't write on your receipt the describtion of the item dropped off. They don't provide you with a describtion of what was repaired and the parts replaced. After calling the store and informing them its still not working correctly, they ask me what is it and what does it do. Lost money and time communting back and fourth 20 miles each trip.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

Do not under any circumstances use this place to repair your computer. They will rip you off. They…read morehave piss poor customer service, and jack up the prices once they have your computer. They wanted to charge me $150 just to remove a virus, that most other computer repair places will do for one third of that! The people I delt with were just used car salesman with pocket-protectors and bad haircuts. Save yourself time and money, and go somewhere else.

From the owner: Computer Repair Cell Phone Repair…read moreIphone Repair Laptop Repair Apple and Mac Product Repair Game Console Repair DC/Power Jack Repair Virus Removal Electronics Repair Custom Computer Builds Your one-stop shop for all your tech needs: Acer, Asus, Dell, Compaq, HP, IBM, Lenovo, Mac, Apple, Toshiba, Sony, HTC, Iphone, Samsung, Motorola, Droid, Blackberry, Windows, Verizon, T-Mobile, At&t, Sprint, Emachines, Gateway, all repairs