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    My Mac Concierge

    4.8 (86 reviews)
    Closed 8:00 am - 6:00 pm

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    Response rate

    100%

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    Honest!!!
    Tammy S.

    I believe this to be an honest company. I trust them and if I have an issue in the future, they will be the first person I call. I would recommend them. I got a fast text back and a link to an Apple warranty program that I didn't even know about. This guy could have easily charged me to take a look at my compute but he was honest and God bless him because times are hard.

    Laptop he restored to brand new

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    5 months ago

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    10 months ago

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    3 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Steve is great! Fast, great commentator and knows what he is doing. Highly recommend!

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    2 years ago

    Steve did a great job and put up with my incessant questions while he went about fixing my issue. Highly recommended. Thanks again Steve!

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    5 years ago

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    5 years ago

    Very satisfied with the outcome of my service from the Screwbox. Will definitely keep his number in my phone in case I need it again.

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    4 years ago

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    2 years ago

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    5 years ago

    There was an issue that came up but Screwbox rectified the situation. We appreciate your effort and thank you.

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    4 years ago

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    4 years ago

    Stephen was very responsive and quick to fix my laptop screen. I would definitely use him again!

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    3 years ago

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    4 years ago

    Great service! Responded and fixed the issue the same day. Amazing! Definitely hire Screwbox.

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    9 years ago

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    8 years ago

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    13 years ago

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    6 years ago

    This man is an Apple genius. He can fix anything else too. Courteous and great communication! Highly recommend!!!

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    15 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    15 years ago

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    5 years ago

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    7 years ago

    Amazing service and very fast. Knows his way around a Macbook. Installed a new battery, fan, and also a SSD.... very outgoing

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    7 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    Page 1 of 3

    Ask the Community - My Mac Concierge

    Do you repair iPads?

    No, I only repair Apple computers.

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    Review Highlights - My Mac Concierge

    Upon googling ,screwbox was at the top of the list so I read some reviews and figured I had nothing to lose.

    Mentioned in 29 reviews

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    MacBadger

    MacBadger

    (8 reviews)

    South Tampa

    I can't believe I've waited so long to write this review. I guess I wanted to make sure everything…read morewas going to work, first. Then I forgot. My MacBook Pro stopped working on 26 October 2024. Yea, I remember the specific date! I was flying home from La Paz, Mexico. Did some work at the airport. Shut off my computer in order to board the flight. It refused to turn on the entire way home despite me trying to power it up, several times. Once I arrived home, the computer turned on. One final, last breath. Literally, seconds. That was it. First stop was the Apple Store. They took the computer apart and took pictures for me of water damage to the logic board. Where or how that happened I have absolutely no idea. But it was a fact. They asked for some ridiculous amount of money to replace the logic board but they would not be able to recover my data. It was one of those times when I'd recently thought about making a back up but then got busy, distracted, and never actually got around to it. Stupid. Yes, I know. Also, human. I called MacBadger asking for help. Even before I became a paying customer, Oliver was incredibly helpful. He gave me tips and suggestions. I was flying to Maine within a couple of days and didn't want to leave the laptop in Florida, so I brought it with me. Took it to a "Mac specialist" recovery shop in Maine who had the computer for several weeks. When they finally did call me, they told me they had been unable to recover any data, despite their best attempts. Oh no!!!! I called MacBadger. Oliver sent me a shipping label and my computer was in the mail, the next day. They too had the computer for quite a while. Their phone system did some weird thing and flagged my number as spam so I wasn't able to get through when I called. It was incredibly stressful. Finally reached the shop via email. Oliver assured me everything was okay. They were still working. To date had not been able to recover anything but had not given up. A couple weeks later, he called me back. They did it!!!! All of my business records, class handbooks and presentations; all of my tax information; pictures from my son that he sent while in Iraq. It was all, back!!!! They backed it up on an external HD for me. I was so happy, I actually did cry. Oliver even insisted on bringing it directly to the house vs making me drive to the shop for pick up. Thank you does not cover the level of gratitude I have for MacBadger. I recommend them without reservation. Fantastic!!! Life-savers.

    Oliver was great! He is very knowledgeable…read more I recommend him to contact for any Mac related issues. I contacted him in regards to my MacBook Pro which was dead a little while ago. He took the details over phone, evaluated the situation and laid out different options to consider. With his help, I was able to make a choice as well.

    My Mac Concierge - itservices - Updated May 2026

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