I was quite astonished when I discovered this newly opened travel agents, in the heart of London -…read morea stone's throw from Oxford Street. It's a glamorous outlet - deceptively spacious - unlike any travel agents that I've ever come across previously. Even more extraordinary, given the current economic climate. On entering, you'll see a huge world map, on one side of the wall, stickered with comments from happy travellers. To the other side, there's a comfy and inviting sofa with a plasma screen behind it. Take a seat and you'll be offered a drink, as you contemplate and ponder your next trip. There are only around six staff - with booking screens - in spite of the impressive size of the premises. It's set-up to enthuse and inspire the traveller, with space to dream and inform yourself. On my recent visit I had a lengthy chat and explored some ideas, confirming that one of my dream destinations will realise itself on my agendaone day. I wasn't made to feel pressurised, or ill-at-ease, although I didn't make a booking there and then. Instead, I was encouraged to return and experience one of their special evening events (I haven't had the chance to yet). During 'normal' office hours, it's a 'pure' travel agents (albeit luxurious and super client-friendly) but venture here in the evening and you might find it transformed into an exotic destination, featuring themed dancing and festivities. It quite turns the trend for isolated exploration, from the 'comfort' of your lonely keyboard, on its head and re-inspires enthusiasm for the expertise and input of a real travel specialist. I'll definitely consider returning when I'm ready to book, or if I'm close to the area and fancy a quick 'escape', or some enticing inspiration.

From the owner: peoplestravel offers amazing holiday deals and cheap flights to destinations like the Far East,…read moreDubai, Australia, China, Europe and more. Part of the Emerald Global Group, we have more than 35 years experience in the travel industry. We also offer travel extras such as travel insurance, car parking and car hire

I was somehow connected to them while looking into paying gratuities in advance for an upcoming…read morecruise. Like another reviewer mentioned, their phone number came up as connected to the cruise line. The name "Travel Unravel" will NOT be used when they try to get you to pay for services, so keep that in mind. In my case, I was misled into believing I was speaking to a customer service rep from the cruise line, who pushed prepayment "at a discount," charged my card, then provided no receipt, no way of contacting them (aside of going back through my phone, and no way of reversing the charge/getting a refund. I filed a dispute with my credit card company, but that'll take a couple of weeks to resolve. I went through my phone, found their number, called and asked for a refund, but was denied. I thought maybe they'd actually paid the gratuities, so I called the cruise line. Nope! Not paid, so I called them back. Now I'm getting the, "Your customer service rep is currently busy but will get back to you in a couple of hours to resolve this." We'll see. Meanwhile, the BBB website is open to a "file complaint" page, and I'm filling it out as I write this. It is later, many hours later, and I never did get a call back. If you're looking to prevent your travel from unraveling, steer clear of these guys! I'll keep y'all posted.

I booked return flights to Faro with Travel Unravel (ref: KB8X4WR/KB8X4WQ). They charged me £960,…read morebut when I checked directly with the airline, the exact same flights cost only £407.01. That is a 136% markup - more than double - which was not disclosed at the time of booking. When I queried this during the booking call, the agent (Lisa) specifically told me there was only a small charge, and that this was taken from the airline. This turned out to be false. The reality is that I was charged more than double the genuine fare. When I raised this serious discrepancy, the company refused any refund and insisted everything had been done correctly. Their position was simply that I had "approved" the booking, and therefore the matter was closed. This misses the point entirely: approval without full and honest disclosure of such a huge markup is not informed consent. A professional travel agency should be transparent about costs, not conceal the fact that they are charging more than double the airline's own fare while telling customers the fee is "small." In my view, this practice is misleading and fails the standards of transparency required under UK consumer law. I would strongly caution others against using Travel Unravel. Always check the airline's own website first -- you may find the real fare is a fraction of what this agency charges.

A few years ago I found myself in a bit of a tight spot in London, due to a travel agent back in…read moreAustralia making an error with a booking. In a panic, I popped into the nearest Flight Centre (this one) to see if they could help me out. I remember being so impressed with the service I received that I promised myself I was going to write to Flight Centre UK and convey my gratitude and praise for the staff at this branch. I didn't because I was too lazy... but now with Yelp! I can at last take some step to thanking them and recommending them to others.

Upmarket, tailored holidays and adventures in wonderful locations throughout Asia, Africa, South…read moreAmerica and so on. We have travelled with UTC three time in the last two years and have been more than impressed every time. Each of our itineraries (2 in India and 1 in Kenya/Zanzibar) was well-thought out and allowed us to see all we wanted, whilst giving us time to relax as well. Seamless organisation by ground staff at all locations. At times we felt like royalty as we were whisked through crowds, got the inside view and learnt from locals keen to share their local treasures and special places. Everywhere we have stayed with UTC has been stylish, from tented bush camp to exclusive boutique hotel. Highly recommended!

From the owner: The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind…read moreof travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe.

Exceptional service for Day 2 tests upon arrival from USA you will have to use a UK credit card or…read morebank transfer. My USA credit card didn't work but that was a small glitch. I had to rush to find these guys for my day 2 as my pre booked tests did not arrive. Excellent care given over the phone and via what's app ordered both the day 2 and pre departure tests no problem. They were ready for collection did the swabs in the car dropped them into the box in the front of the office and as promised test results emailed with 12 hours ! Make sure your tests are back in by 1pm as the courier leaves at 1pm. Will definitely recommend during an uncertain and stressful time these guys know what they are doing. Each PCR test was $69 thank you

After a long car journey, Peterborough services are fantastic to relax in. Not only does it have…read moregreat choices to grab a bite, such as Eds diner, El mexicana, patisserie Valerie and of course , the classic McDonald's - It also has a small casino, a shop and a park outside for the kids! Make sure you stop over here if you ever pass it, you won't regret it!

A nice place to stop off on route to skeggy had sausage and egg Mc muffin yummy and a coffeeread more