I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

I used Servpro for damage incurred when a pipe broke while we were on vacation. I could not say…read moremore positive things about them! Reasonable, courtesty, professional, great communication, timliness... I could go on and on. I HIGHLY RECCOMMEND SERVPRO! I will be usng them soon for interior painting. Thank you to Toni, Drew, Johathon and Jeremy!

We have used SERVPRO for our Home emergency for water/mold removal. I was extremely satisfied with…read morethe service, prompt arrival and thorough job they did. Highly recommend

Great workets loved my new floor!!! It was beautiful,Thank you so much for doing suvh a great job!!read more

True Restoration was with us from start to finish. They helped us contact our insurance carrier…read more. Explain everything that needed to be done to repair our garaged. The men are professional, courteous and very knowledgeable. Our garage was spotless when they were done. I would call them again if needed.

American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

Roto-Rooter was able to come out quickly and replace my old shower valve the same day after it…read morestarted leaking. The price was higher than I had hoped, but the technician completed the job professionally, adjusted the water temperature with me, and got my water back on the same day. Everything is working well so far, and I appreciate the quick response. Thank you! Update: I have to revise my original review. After the repair, I discovered that the tub spout does not sit properly against the wall, so the job was not fully completed. I was told before they left that having them come back to address the remaining finish work would cost an additional $375. After already paying $1,630 for the repair, I'm disappointed that the installation was left this way. Update: I wanted to further update my review. After I reported that the tub spout wasn't sitting properly against the wall, the original technician came back and fixed it at no additional charge. It only took a few minutes, and everything is now working properly. The tub spout stays secure, and the shower operates as it should. I still feel the repair was expensive at $1,630, but I appreciate that they stood behind their work and returned to complete the job without any hassle. Because of that, I've updated my rating back to 4 stars.

In April 2026, I experienced a sewage backup in my basement. Roto-Rooter misdiagnosed the issue as…read morea clogged main sewer line. Their technician, Richie, never inspected my crawlspace. Instead took the lazy way out and made an assumption to just clear the mainline. I paid for this service then was sold on the fact that my sewer line also needed descaling. More fraud! * I found out later that my actual cast iron pipe was only 2 feet. I paid close to $4000 for 2 feet and it wasn't even the actual problem. My home became infested with phorid (drain) flies due to standing sewage in my crawlspace that Roto Rooter missed! *See pictures. I paid hundreds for an exterminator and then thousands more for an independent plumber to fix their mistake. Roto Rooter is a SCAM company. They have poorly trained staff and will take advantage of any home owner. I was left paying for thousands in extra damages, not to mention time and stress. I have evidence that shows Roto-Rooter's negligence and theft of services. DO NOT TRUST THESE "GOOD REVIEWS" THEY ARE PAID FOR AND GENERATED ARTIFICIALLY!

Chris and Diane are both very helpf. They address any questions I had. The crew that did the…read moreelectrical work were polite and courteous. They did a fantastic job. I would highly recommend them.

Aug 21 I had a house fire and the team showed up. I hired as it were my first experience dealing…read morewith such disaster. Too many teams had come up at my door and I was not in my best senses. In any case, first couple weeks of destruction process, everything was going smooth. My only issue with the workers was that one of them stole my mom's $3200. After confrontation, the owner found out and gave mom $3000 and we were assured that the culprit was let go. My trust was wavered by then but we continued with them because the owner returned mom's most money. However, the fire soot had damaged everything and I was assured that we will be able to total it all. Buy later we discovered that much was claimed as restored but here I thought that it was damaged for claim. Everything boxed up, but not protected well and seemingly left on damaged property to collect dust and debris and exposed to weather elements. During inventory process, we trying to look for a gold chain that should have been stored as well but was never found. It was a disappointment that alot claimed as cleaned and useful was also not protected well to keep so nothing was actually kept. I'm not sure who was at fault in all this but all parties involved say that it is up to the restoration team to have moved items that were worth keeping off site. Maybe it isn't this company at fault for miscommunication or mismanagement. But when we attempted to get info on some items, there was no feedback in the end. Towards the end, we couldn't continue with same to move items from property in order to prepare. I'll give you this, They were great with the demo part. Fast and furious. I am not confident about restoration, but that could be because my stuff was truly not restoration worthy. But because a big chunk of claim went to dry cleaning (stuff I never kept) and here, I lost a lot of potential claim amount.

Was very happy with Rapid Dry. Matt was very courteous and polite and did a great job. Was very…read morereasonable. Will use them again

it's was an eye opening experience!!! On time. Great…read moreintroduction and explanations of the task at hand. The results amazed me. it looked like the Carpet was just installed. I highly recommend this company. True professionals in charge!!!! Great price. Great results.

I highly recommend this company. I needed to do a move out deep cleaning and disposal of old…read morefurniture from the apartment. I found these guys on Yelp with stellar reviews so I decided to give them a call. Raoul came by to give me an estimate and the price was good. Bonni was also very helpful. The day of the cleanout arrived and I was greeted by the junk removal crew, who removed my unwanted furniture and other large items that I wanted to discard. An hour later, Franklin and his cleanup crew arrived and they spent the next eight hours cleaning the apartment. They did a phenomenal job, they washed walls, even the ceilings. The inside of my refrigerator, stove and dishwasher look like I bought them yesterday. If I could, I would give them ten stars.

These guys are the best of the best! They deep cleaned my apartment and did an amazing job in half…read morethe time anybody else said they could do it. I'd recommend them to anybody who needs deep cleaning services for their house, apartment, or office and wants it done right the first time.

East Coast Environmental Restoration was amazing their team responded quickly and handled…read moreeverything professionally. They took care of smoke and water cleanup, and even helped with insurance paperwork. Our space was restored fast and safely. Highly recommend for fire and water damage restoration in NYC!.

They use deceptive trade practices and first get their victims to sign an AUTHORIZATION TO PERFORM…read moreSERVICES and DIRECTION OF PAYMENT Agreement. They gain your trust by getting your home owner's insurance info and telling you they'll deal directly with the insurance for you. You're vulnerable, your home is damaged, you believe them, then they have you sign a contract with NO DOLLAR AMOUNT. When I signed the agreement, I had my own independent inspection conducted by a licensed mold inspector from an Environmental Company that included a full protocol and an estimate to complete the work that was $3 - 7K. East Coast Environmental Restoration agreed to follow the protocol and agreed that the cost should be close to the protocol's estimate and that is how part 1 of the scam begins. Once they have control of the insurance company payments, they then figure out the maximum amount your insurance company usually pays for such a claim and they then bill your insurance company that amount. The insurance company approves the claim but East Coast Environmental Restoration does not do all the work. They only do just enough to make it seem as if they did, which is part 2 of the scam. The scam on you. THE SCAM: It is the, we get paid no matter what, clause in the contract that reads... 'If for any reason, client receives a check from Insurance Company made payable to Client, Client agrees to pay provider immediately upon receipt of the check." This clause says THEY GET PAID EVEN IF... - They do not include a dollar amount on the contract or provide you with --The Statement of Work or even the estimates or invoices that they provide to your insurance company. - They bill your insurance company $21,475.28, which is more than 3 times the estimated cost ($3000-$7000) included in the protocol you provide them with by a licensed mold inspector & environmental company - They violate several OSHA standards - Whatever they do get done is shoddy work. - They do not even complete the work in the initial protocol that was quoted at $3-$7K. - You have recorded them on video not following the protocol outlined by the environmental company. - Your house still smells like mold. - You get sick from the smell of mold. - You have your final mold inspection conducted that exposes the shoddy work when East Coast Environmental Restoration says their job is 100% complete but then they refuse to do all the remaining items listed to complete the new protocol outlined by the final inspection. - Your insurance company recognized your situation and issued the final check to you in your name because East Coast Environmental Restoration did not follow protocol and your house still smells like mold. - Your insurance company says not to pay them until you are satisfied or find someone else to complete the job. - You have someone else complete the job properly. - They engage in unfair debt collection practices by having someone call you several times a day screaming at you and threatening you. They reveal their scam by saying, "No matter what we did or didn't do, you signed over the insurance payments to us so that money is ours!" East Coast Environmental Restoration did ALL of that to me and wants me to pay them the "final payment" of $7975.36 for services they did not render or complete! Don't let this happen to you. Avoid East Coast Environmental Restoration at all costs!!