We had some water Damage at our house in Commack and we actually worked with Madison Ave…read moreConstruction based on a referral from one of our neighbors. They accepted our insurance and we had a great experience overall. The damage was fixed in what I felt was a timely manner and the crew was really nice and professional. This was a pretty stressful situation for us and they were one of the bright spots.

They were good but their plumber stole my gold and jewelries…read more If they care about their reputation, they need to background check their employees . Now my home insurance do not renew my policy. because of them.

This is a wonderful business. I needed my bathrooms regrouted and floors resurfaced. Zach, James…read moreand Shane worked tirelessly and even painted where necessary on our kitchen ceiling. They are professional and very knowledgable regarding their specialty. I would not hesitate to hire them.

All About Grout has superior service and quality work. His staff is amazing, as they are informing…read moreyou along the way of the arrival time of the technician. I used All About Grout once before for interior ( re- grout of a master bath - amazing! It truly looks new! My pavers were power washed and resealed and couldn't be more satisfied. Doug is now coming back a second time to help me re-grout a stoop that has been an eyesore. With competitive pricing and excellence, I have been recommending him to my friends who need similar work.

Done Right Roofing and Chimney did an excellent job replacing my roof on my house. There are…read moreslightly cheaper options out there but if you want the job Done Right, you need to call them. They we're professional, efficient, and the quality of work exceeded my expectations. They also offer great warranties. Would definitely hire them again.

Does not guarantee work, had a roof installed by them after ten years leaking all over in areas,…read moresaid because nails "popping thru" from tongue and groove boards, wants to rip up and do over.

We had a toilet leak into our finished basement. Water was literally raining down onto all of our…read morestuff. I called Bulovas Restorations and they were here in 30 mins. They were very professional and priced fairly. I would recommend them to anyone who needs their services.

they were hired to boardup a home and do dry out services. The bill they sent to insurance company…read moreand what the insurance company paid are extremely off and now they threaten to lien home for the difference. Beware of them they pull up in fancy trucks and equipment at the end of the day your stuck paying them the differance to remove the lien off your home Because your insurance company only allows a certain amount and they over bill we know from experience. Beware

Very hard to get ahold of. Willow was especially nasty when I got her on the phone. We are…read moreessentially homeless due to the negligence of this branch. They refuse to give us their insurance information to put in a claim...they told us to get a subpoena. Why not give us the information and let insurance investigate it? Corporate is no help either, they couldn't care less about what we are going through. Our son was hospitalized because of mold exposure due to improper mitigation of water in our house. Aren't these people supposed to be in the business of helping people? I wouldn't recommend them to our worst enemy or wish the hell we are in on anyone. Attached are just a small amount of the pictures we have. Wet furniture was left behind, walls were NOT probed for moisture. It's a joke that these people call themselves professionals. ***In response to Steven's claims*** To start this response, I want to put out there that I do not relish having this conversation in this forum. Nobody wins arguing over the internet. That being said, I did want to set the record straight after your response. This is frustrating as I provided you with this information both verbally AND in writing, and yet several points STILL need to be clarified. 1. You were indeed called to our home on Saturday, August 18th, 2018. As per your paperwork, you then removed your equipment 3 days later on August 21st, 2018. The dated photographs performed by industry professionals show water saturation both on August 21st, 2018 and August 24th, 2018. I do not consider that to be a completed job. According to multiple other people in the SERVPRO family, the proper procedure is to obtain a signed waiver if you are instructed to cease work and remove equipment before you deem the mitigation to have been completed. As per our conversations, you did not obtain a signed waiver and you felt the job was complete. 2. We have 2 separate issues with mold in our house. One is improperly placed siding. This left a small section of the sill plate at one corner of the house exposed and thus allowing a small amount of water penetration. This has accounted for a small fraction of the mold problem in our home. The other source of the mold in our home (and by far the larger of the two factors) was the intrusion and poor mitigation of water in 2018. The small area of mold caused by the exposed sill plate cannot and does not explain the large amounts of mold throughout two floors of our home. 3. Your recollection of our conversations is incomplete. I relayed that multiple experts in your field said the water mitigation was incomplete and likely directly contributing to the mold issue. You told me that they were wrong, that you couldn't just go around opening walls and ripping up floors- that if you did, you "would no longer be SERVPRO, you would be StevenPRO." Yes, I was and still am dissatisfied with the mitigation and repair work performed by the contractor, I am also dissatisfied with the water mitigation efforts performed by your company. 4. You did not provide any data the Farm Family insurance adjuster requested. He explicitly requested your insurance carrier information so that they could start communicating about this claim and discussing where the fault lies. You also declined to provide us with that information, stating that we would have to "subpoena it out of you." 5. The claim has not yet been denied. The company is in fact sending a professional engineer to our home this week to evaluate our home and will report to Farm Family insurance. Therefore, your portrayal of us being denied and then pursuing you is not even possible. You really should get your facts straight before you begin accusing people of actions they did not commit. In conclusion, I appreciate your well wishes for my family. It is hard for me to believe them as we have been left homeless by this situation (one cannot live safely in high levels of Stachyboctris, Aspergillus/Penicillium, and others) and all that we asked of you was to provide us your insurance information so that we could have them investigate the matter along with Farm Family insurance. I can see how this matter is incomprehensible to you. Perhaps if you take the time to fully read this information along with the other information I provided, then you will have the correct facts and possibly start to comprehend the situation. As for the at fault party, a higher authority will evaluate this matter and determine the levels of fault of all involved.

Just a quick update to anyone reading these reviews- my lawyers contacted this franchise which…read moreFINALLY resulted in a claim process starting with their insurance company. Did it really have to come to this?! Thanks so much for "wishing the best for my family." I truly hope that by the end of this process you are not allowed to ruin other people's lives the way you did here.

Anthony and his team were great. Highly communicative and responsive, and got the job done quickly…read morewhile respecting my home.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

I was hoping to never need a company like tech clean but I got a frantic call from somebody at my…read morehouse that I had water pouring from my ceiling, considering the weather out I figured a pipe had burst. On my way to the house I called my insurance company go get the claim going. They asked if I needed a remediation company which I did so they dispersed tech clean. As never having deal with an issue like this, Rob the owner was great. He walked me thru the process. Nick his main guy who was in the field did an awesome job of keeping me in the loop of what they were doing and why they were doing it. They went above and beyond to make sure the job was done right. They came back everyday to check the levels and make sure everything was going as planned. Rob was accessible all the time even on Sundays. If you are ever in a situation where you need remediation/ clean up I highly recommend tech clean. They showed up in under 2 hours from the initial call. As I told Rob, I hope to never have to use them again but if anything ever happens and I need their services I would def use them. Highly recommend!

Great service from really great people. I would highly recommend them for your HVAC needs!read more

We have be clients of waterways for 17 years! We moves and brought them with us to our new home…read more Always courteous,honest and professional. They do the job they say they are going to do and get it done the first time. Look no further they are your go to sprinkler specialist. Installs, maintenance and repairs trust they get it done.

I decided to take a trip over to the shop to meet the crew before I had them do any work on my…read morehouse in Hauppauge. Everyone was really friendly and knowledgeable. John the owner was the one who did my estimate and he answered all my questions and made me feel like I could trust him with what I needed. The cost was competitive and the quality was great. No leaking heads and the lines were ran perfectly. I would refer all of my colleagues to waterways if they need work done. Thank you!