I cannot recommend OMS Nashville highly enough. My daughter came home from college for long overdue wisdom teeth surgery. The communication prior to surgery, during and after has been phenomenal. In particular, the care team from start to finish was wonderful. Front reception and billing with Doris, Karen and Carol was so helpful. They checked and re-checked my insurance benefit to reassure we received the maximum amount. They were professional and caring all in the same visit. If considering any type of dental or oral surgery, I would definitely put yourself in the caring hands of OMS. read more

I had a tooth extraction here and they were very attentive because of my previous dental procedures. I was in and out pretty quick and very grateful for the service I had here read more

I have a 3:00 appointment. I arrived at 2:40. It is now 3:55 and I have not seen anyone. I was told there was a surgery that backed things up. Three people came in behind me and they went ahead of me. I spoke to the very nice receptionist and was then placed in another waiting room to placate me. I am now an hour and 20 minutes in and have had enough. I walked out and demanded a refund from the doctor. I was told my 3:00 appointment was my arrival time. An appointment is an appointment. Do not under Andy circumstances go to this office for any reason whatsoever. I am updating this review. I just received a call from Dr. Wick, apologizing for my experience and explained the situation to me from his perspective. Classy move on Dr. Wicks part. I have rescheduled my appointment and will add one more entry after the visit. read more

I highly recommend Dr. Thomas Bailey at OMS if you have any type of dental procedure. I had a bad abscess requiring extraction and I opted for an implant. Dr. Bailey gave advice and is very personable and easy to talk to. The entire procedure and follow-up was flawless. I never had any pain whatsoever. I could not have asked for a better experience with a not so fun situation. read more

My first visit to OMS and was so impressed with Dr West, Melissa and front office staff. Professional and knowledgeable plus friendly and engaged as well. Great quality of care from check in to discharge home after a tooth extraction and implant. The waiting area was comfortable and well appointed. I was a bit anxious so I was very appreciative that I did not have wait long to be taken back for anesthesia and surgery. My designated driver was given updates on my progress and received verbal home care instructions but I was also sent home with printed care materials as well. The Prescription medications I needed were phoned in promptly to my pharmacy so were ready for pick up when I was released to go home. Overall, a top rate experience. read more

Dr. Andy Wicke is amazing! He did a fantastic job on my teeth and made the whole experience great.

OMS in Nashville is absolutely the worst.I definitely recommend anyone considering this place to run don't walk somewhere else..This is Nashville there are plenty other good honest doctors out there...I had the worst experience here..The billing department sent in the wrong paper work..filled it wrong..I had to call my insurance company and file a claim against OMS..there is a woman named Kielce..spelling could be off..she is unprofessional and rude..please go somewhere else..I had my tooth extracted and then bone graft done I was told I had an infection in my mouth from my tooth being cracked..the Doctor (Bailey) Didn't even mention that in the claim they sent to my insurance..that didn't stop him from selling me on getting anesthesia instead of just getting numbed up for this procedure..Anesthesia is a lot more expensive and insurance does not cover it...I would highly recommend OSI (oral surgical institute) they have two locations in Nashville..The Doctors there are great,honest and staff is very knowledgeable and personable..aka they care.. read more

If you have any other option, choose that. This is the worst experience I have ever had. Which I hate to say because my doctor was honestly fine but the entire administrative staff is fully incompetent. I have been trying to get a simple receipt for over a year. This place is a scam that will take your money. read more

I was referred by my dentist and apparently needed the referral form for my consultation not sure why because they did their own X-rays and I have a PPO. I also wasn't sure about the $125 fee but whatever. The front office staff were nice. Dr Wick was excellent. Prompt, efficient, thorough. He knew what he was doing. Healing quickly after having an impacted wisdom and useless molar causing other problems removed. Pain meds were ready when I arrived at the pharmacy and only a few were even taken. Yay! Thumbs up on the surgery. read more

From the front office staff to the assistants all the way up to the surgeon this couldn't have been an easier experience for getting two teeth pulled. They were friendly, professional, and efficient. I would use them anytime. read more

I would have to concur with several of the reviews of OMS: Buyer Beware. Being new to the Nashville area we relied on the recommendation of our dentist. I called OMS and indicated to the person on the receiving end the name of my dentist who referred me to their practice, that I wanted to have an implant done on a tooth extradited by my dentist, the date the tooth had been removed, and my dental insurance including subscription numbers etc. I was asked to fill out a form that would be sent via email, which I did within 24 hours of my phone call to OMS. The date of my tooth extraction was included in the form, as well as my dental insurance. When I arrived at my appointment two weeks later after paying a consulting fee and for panorama x-rays, I was informed that I came to the appoint too early because enough time had not past since my tooth was extracted. They knew the date of my extraction two weeks prior to me arriving at my appointment per the form I completed from OMS. Someone from the office should have called me and canceled the appointment before taking my money. I received no apology for the inconvenience they caused me for coming to their office, My husband had joined me at this appointment because he was looking to have the same procedure done. Dr West asked my husband if he wanted an estimate for removing his tooth, a bone graph and implant done. After x-rays and a consultation by Dr West, he was asked to sign a form that he would not submit to our insurance any bills/claims from OMS. Additionally, he was told they did not take our insurance. They credited my credit card for the X-rays which were never done but I was charged a consulting fee ($120). My husband was charged for both services ($172 & $120). I have been to doctors and dentists in multiple states and have never experienced anything like what we did at OMS. There are other options in the Nashville area, and I highly recommend you check them out. As we received additional quotes, OMS definitely had inflated service charges for the exact same procedures compared to the other oral surgeons we visited. My husband began the process two weeks ago and we both cannot be more pleased with the Oral surgeon and the overall practice we eventually went to. read more

I have nothing but good things to say about this office and their staff. I was recommended here by my dentist to get my wisdom teeth removed and decided to do it during COVID-19 since I'm working from home anyways. Before the appointment, the customer service was amazing in helping me schedule, providing me with an estimate, telling me what to expect, etc. Then, I came in on a Friday morning for the appt. The consultation was incredibly quick and i felt confident that I was in good hands. The procedure took less than twenty minutes and by the time I got home (about a thirty minute drive), I felt completely fine. I took a nap and when I woke up, I was already able to eat regular food. I didn't even have to take the prescribed medications to help with the pain (I guess I just got lucky, there!). When I came back for the follow up appointment, I was also treated very nicely by all of the staff members and was in and out very quickly. During COVID-19, they have enforced masks, social distancing, temperature checks, screenings, and have provided hand sanitizer. I will definitely recommend OMS Nashville to anyone in need of dental procedures! read more

OMS Nashville - Lobby/Waiting Area - Oral Surgeons Near Me - Nashville, Tennessee

Please rethink booking here. This place is so unprofessional, I hope you enjoy waiting because they bring you back into the chair and you sit there for 30 minutes while you hear Dr. West and Assistants chit chatting in the hallway. Recently had wisdom teeth surgery and I was not given any tips for recovery - google was my only resource. Can't recommend in the slightest. read more

Awful experience from start to finish! There is a net in the lower level to catch the pieces from above concrete so it doesn't fall on your car. Building is old and musty. Lobby of office is fine then they bring you back and make you wait while Dr West talks to his buddy about weekend plans. Then after, they send you to the pharmacy but forget to call in your script. Had to wait over an hour to get the meds while drowsy and uncomfortable. Called the supervisor but she is worthless. To top it off, when questioning the billing department about the bill, they had an attitude like I was interrupting their day! Steer clear of this place!!! read more

I had my wisdom teeth removed by Dr. Wicke and he and his staff were so wonderful to me I can't thank them enough. I was nervous to go under for the procedure and was put at ease by the kindness and compassion of his nurse Kailey who offered to hold my hand, and Dr. Wicke himself who patiently walked me through everything he was doing and before I knew it I was waking up post-op. The extractions went smoothly and everything healed perfectly without any issues. Thank you Dr. Wicke and the OMS staff for making this experience so positive! read more

Similar to Janice R, I scheduled my wisdom teeth removal for a tentative date in March pending the insurance review. I scheduled this appointment back in the early days of January and never heard back. I even reached out in February and the first woman I spoke to said "Yeah, you'll just have to wait until it's closer to your appointment to know how much it will cost." Which is not something a 20-something year old needs to hear regarding a major, costly surgery. I cancelled my surgery since I felt it was unreliable and unprofessional for a surgeons office to not respond to a patient regarding financial questions. I have chosen a smaller oral surgery office that answered all of my questions either on the phone with me or within a few business days. I am throughly disappointed with my dentist's recommendation to OMS Nashville. read more

Dr. West and his team helped me when all other dental offices were closing for virus warnings. Dr West's team had a very safe and clean/ sanitized facility. They even took my temperature to ensure all were safe. I was in terrible pain. I'm so thankful they helped me. God Bless Dr West and the great people at OMSNASHVILLE. David L. read more

Very poor customer service. I asked to have a billing supervisor call me and still haven't heard from them. Beware.

Similar to others, I was told there was an $85 new patient fee due up front for a consult about wisdom teeth. I was told to come prepared in case the insurance doesn't cover it. I asked when I would know if the insurance covered it. The girl told me they don't run it until after the visit and then I would be refunded if needed. What a waste to come up with $85 if I don't have to pay it in the first place. I'm already scheduled for a second consult and there is no fee for that. It didn't sit well with me that they can't determine ahead of time if I would owe or not, besides being a waste of $85 if we decided not to use this office. I cancelled the appointment so I can't speak about the dentists , only the stupid financial practices. read more

Dr. West was great at distracting me during the IV and the surgical assistant Logan was so nice! She was a lovely person to talk to, incredibly professional, and knew a lot about what she was doing. I felt very cared for medically and as someone you could tell was on the verge of crying haha read more