Absolutely, hands down the best, most thorough care I have ever had. I even took a crappier…read moreinsurance plan because that was the only one this clinic is contracted with and I still have zero regrets. Meg is kind and patient, and actually listens and trusts her patients. I have come to her with a myriad of issues and she has never once made me feel like my situation wasn't important. I have also seen Lindsey and she is wonderful as well. Those two have fixed me more times than I can count. Love this clinic, love the staff, will never leave.

I made an appointment here with Alyssa after getting tired of my doctor at Peacehealth being…read moreunavailable, slow to respond, and dismissive of my problems. I booked my appointment in December for January. When I arrived I was greeted by the receptionist who was very friendly and got me checked in quickly. There wasn't anyone else in the waiting room and I was taken back to the patient area a couple minutes after checking in. I got weight and my height taken, then the nurse took me into an exam room. She took my vitals and was quick and friendly. I didn't catch her name but she was super sweet. Alyssa came in about five minutes later and spent a good half hour talking with me and getting to know me. She listened to my extensive history, explained things to me that nobody else ever had, and then was able to finally give me a prescription for a medication I've been trying to get from my previous doctor for six months. She explained how insurance doesn't always cover it but she will help me with options if they don't. She was incredibly helpful and friendly and was very realistic about the way our healthcare system is. The office was easy to locate inside a larger medical building. Parking is limited but I found a spot easily enough. I do wish they had an online patient portal, but maybe someday when they are a bigger practice they will. I am so happy with my experience here and hope to remain a patient for a long time.

This doctor substantially failed to provide the services I sought, was promised and paid for. She…read moreabruptly ceased all communication and has left me with no clear or reliable benefit for the money I paid her. In early June 2023 I had my first appointment with Dr. Otterstrom. She drew blood to conduct an in-depth analysis of what might be causing symptoms I hoped to correct. When we reviewed the blood results, she promised to follow-up by sending me three things that would explain how to interpret the results and effectively use the supplements I was taking. (She also sold me supplements.) She never has sent me the promised information to understand to test results, nor has she ever responded to me to explain why she abruptly ceased communicating with me. I sent her several more email reminders. I also called and stopped by her office to confirm that she was still working there. Both times, office staff assured me that they were texting her my requests and concerns.

I have had many issues bothering me. Dr Otterstrom was able to fix a hip/back alignment problem…read morethat had plagued me for over 30 years, in addition to helping me cope with adrenal fatigue and cortisol issues as well as menopausal issues. She literally gave me my life back. I cannot thank her enough for that. Doesn't matter if your insurance will cover or not, what is truly feeling well worth to you? I think she's awesome.

There is not a smarter, more intuitive, kind or wonderful practitioner on earth. I have nothing…read moreremote negative to say! She is an example of what primary care should be.

My husband and I first saw Dr. Allen over 13 years ago, and her treatment and recommendations have…read moremade a huge difference in the health of both of us! We are both complicated cases with autoimmune, hormonal, infectious, and environmental toxicity issues...and she helped us connect dots and understand the overlap. She listens, asks questions, reads labs, and sees the connections and clues missed by everyone else we had seen. Then she makes suggestions and recommendations that make a real difference! She is nurturing, kind, nonjudgmental, and she explains complicated issues well. We regret that we live too far away to continue seeing her. Dr. Susan Allen is a wonderful doctor!

The doctors are great but do not recommend due to the billing people and front desk. never have I…read morebeen treated so rudely or like they didn't care about me or my health. I will be in search of a new business if this is the way they operate. Special shot out to Tamra one of the worst workers I've ever encountered.

I and my family have been patients here for years, the entire operation is top notch - PEOPLE…read moreparticularly, place and things. I read the other reviews here, some of them remind me of exactly what's wrong with the nation.

This doctor was one of the worst doctors I've ever seen in my life. She has no empathy, and…read morepresents as a superior. She never helped me with anything or gave me any good advice which I needed from a real doctor. Her knowledge is quite limited regarding healthy living, nutrition, lifestyle, culture. When I did have a problem, she lied outright, saying she could take care of it "easy Peezy" only to put me off and eventually refer me to a specialist who no longer works in this town, which caused a a delay of months. Her only response was that I could go to ER if I chose. I am surprised that she is still working after reading several reviews dating back over five years. All the reviews I read were bad, the same as mine. Buyer beware and keep looking.

Valley Med has disorganized and rude staff. The healthcare providers don't seem interested in…read morehealthcare. It seems they are mostly interested in being a spa.

I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

Special thanks to nurse Dawn, on the 3rd floor, and all the awesome folks at McKenzie Willamette…read more Dawn and many others are all angels in my book. I actually hated to leave. I hope I never have to go to any other hospital other than McKenzie Willamette. Our community is lucky to have them.

I've been going to Thurston Medical Clinic for several years now and I love this clinic. I am able…read moreto get a visit when necessary, without a 2-3 month wait, and my PA, Mallory Crownover, is the best, always taking time to listen and seriously consider my concerns. The office is always welcoming and cordial. I also love the Patient Portal and that I always get prompt responses when I ask a question.

The type of care I received last week from Dr. Magda Dissanayake, aka "Dr. D" was awful. I have…read moreseveral life threatening illnesses, & am caught in the midst of new doctors and/or many attitude/negative changes to practices. Dr. D not only blamed me for my illnesses, that are inherited & very serious, he asked me where my neuropathy pain was. I briefly pointed to the 2 spots in my legs, then Dr. told me to "quit complaining". I came to him per my insurance company's suggestion because of the severity of my medical issues at 68 years old, also to ask him for a scan on my stomach/rectal area that had malignancy taken out about 2 years ago, that is painful 24/7 & has bled intermittently after the malignancy was taken out. He refused any scans, because he himself didn't diagnose it, also he hadn't read any of the 62 pages of medical records I brought in at 1st visit last week, from Lane County for the last 19 years. I asked him to please, per my insurance company's Case Management's request, send a referral to Palliative Care that I do qualify for. He refused that, too. My impression is that he wanted to start from scratch to make his own evaluation. If I wasn't so sick with internal bleeding issues, consistent stomach pains, alleged IBS/Crohns Disease (suggested by a specialist/provider last year), I would have been agreeable to Dr. D's requests, though partially, because I've had severe problems with stools (constipation), requiring hospitalization, since I was 8 years old, also possibly inherited. Dr. D said that my 2.5 years of low dose pain meds for Fibromyalgia, Neuropathy, Osteoarthritis, etc.,etc., is the cause of my constipation. Again, he didn't read a thing about my past medical history the 19 years here in OR + other state I lived. This has been going on for 29 years. I don't mean only bathroom difficulties/issues, but severe & life threatening medical issues. I was put on SSDI in '97. To top this, he didn't continue my pain meds, so I'm cut off cold turkey. I felt as if I had to pull teeth for my heart meds, also he didn't prescribe me my Pro-Air asthma/COPD inhaler. His medical assistant also neglected to log in my very high systolic blood pressure reading because she intimated that "I have too many issues to put in necessary info". This girl had a bad attitude from the start, maybe due to having a bad day. Please note: I was refused any/all referrals, whether to Digestive or pain management. Dr. D said that he's an Internist & doesn't refer, also he said he doesn't specialize in Digestive issues (that's why I needed the referrals). I fired Dr. "D" the next day & have to wait a couple weeks to see a new Primary Care Dr. Time is of essence. I am scared. I hurt. The pain everywhere is unbearable, & I just want help from a doctor/specialist. I don't want to die like this. Staff in reception....awesome! Kim was so helpful, & the 2 other ladies went out of their way to help me log in my pages full of info on their tablet. I was very impressed, also grateful for them! I've been instructed by our state Senator, to contact Senior/Disabled Advocacy, because our senator is not happy with this issue & others from me/other patients. He wants to be apprised of what the State Advocacy says & does as far as my grievances, & I am to keep contact with the Senator. This, he said, is unacceptable! I will call/contact State Advocacy tomorrow, Monday. I wished it had worked out with Dr. "D".

I've had both Botox and filler done with Dr. Elena Blackburn, and she is the only person I trust…read morewith my face! She's incredibly kind, gentle, and knowledgeable--she takes her time explaining everything and always makes sure I feel completely comfortable. My results are always natural and flawless, and I leave feeling refreshed and confident every single time. I wouldn't go to anyone else--Dr. Blackburn truly is the best!

This place is awesome. They have affordable prices and do great work. I always leave feeling so…read morepretty. Elizabeth is knowledgeable and takes the time to listen to what your needs are.