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    On Call Computer Services

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    Services - On Call Computer Services

    Cloud services

    Data recovery

    On Call Computer Services Photos

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    5 years ago

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    Here is my issue with this store. There is a sign on the counter that reads if you give them 5…read morestars on YELP before you check out, they will give you a discount on your bill. That's called Bribery. Something is wrong with that. I had made an appointment to get my phone fixed. It might have been a battery problem. They honored my appointment on time. Was I satisfied with their service? Yes. Was I satisfied with their communication? Yes. Did they fix the issue with my phone? Yes. Were they polite, professional, and knowledgeable? Yes. I would have given them 5 stars until I saw the sign. I found their prices to be reasonable and there was plenty of parking in the strip mall parking lot.

    I am old school and very hard to please when things break and this is the first and only place I go…read morefor Apple service. (My first computer had ONE megabyte of RAM. And I was lucky! ) The Genius Bar at the Apple Store is great but they are always booked up. This place is easy for next day and sometimes same day appointments to come in and drop off a device. I am a professional photographer and video editor. The devices I have serviced here often present uncommon challenges. How these are handled is the true measure of great service with these things. I always get honest answers and expert analysis on the best options when gear is reaching the end of its life cycle. That's really hard to find these days. When you find people like this you stop rolling the dice. This is the only place I let service my gear.

    Simplegrid Technology

    Simplegrid Technology

    4.0
    (3 reviews)

    As an employee of a company that uses them for support I found there support to be average at best…read more There response time could use some improvement.

    As an assistant manager at my business I was put in charge of the task of finding a reliable IT…read morecompany to work with us on some of our technical issues. A fellow business associate had recommended Simplegrid Technology to me and I was really impressed with the service I received from them. I look forward to working with them more in the future. Compared to our last IT company, Simplegrid Technology performs much higher quality work and truly does have a great sense of customer service. Any time that my business is experience technical problems, Simplegrid Technology is quick to respond and help. Their Tech Support team is one of the best in the business. I have never dealt with one of their support members who made me feel frustrated or unhappy with their service. They are always kind, courteous, and willing to listen to whatever issues I bring up. During any technical problem, big or small, Simplegrid Technology's tech team has been patient and cooperative. The staff is proactive and ensures everything is running correctly. They really go above and beyond the call of duty. Rather than just fixing issues, they prevent future issues by checking up and making sure everything is running as it should. Their immense dedication to customer service is really top notch, and I always appreciate dealing with them. The staff are well-knowledged, but when speaking to non-tech-savvy people like myself they do a great job of explaining things in a way I can understand. They avoid using complicated terminology and explain things in a way that doesn't overwhelm me- while also allowing me to grasp what the issue is and how they plan to fix it. They are great at keeping me up-to-date on what they're doing and how they're fixing my problems. What is really amazing about Simplegrid Technology is that they have awesome customer service and great tech support for a really competitive cost. Their price is very reasonable, and you definitely get what you pay for. When it comes to our business budget, we have some room to spend a little extra on tech support, but with Simplegrid Technology we get the great service we require without breaking our bank. Everything about this business has been top quality. I highly recommend Simplegrid Technology to any business looking for a reliable IT company.

    On Call Computer Services - itservices - Updated August 2026

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