I had a number of issues with my laptop that Nick was able to successfully resolve. He also…read morerepaired an ipod touch with a shattered cover and restored 2 older ipod classics that were sitting in a drawer. Nick is knowledgeable and professional and is now my go to person for my technology needs. His rates are fair and reasonable and I have already recommended him to several of my friends and neighbors.

I have used the services of this computer repair company and have never been disappointed. Mr…read more Tirone the owner is professional, knowledgeable and very fair. It is a pleasure to do business with him.

Friends in the IT industry saw my iMac beach balling and told me to call Ed at MaxHelp. In a few…read morehours he replaced the hard drive with a solid state one, added memory, cleaned out random software remnants, installed malware protection, and upgraded some other applications and utilities. The aging machine runs like new for a very reasonable price.

Mike and Ed are wonderful. This is an excellent repair business for all things Apple. They have…read moresaved me from a lot of headaches (and Apple's inflated prices) many times. They are always honest, thorough, prompt and reasonably priced. Try them before you head to the Apple store.

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

A. J. was awesome as he fixed my computer and transferred data from my hard drive to my new…read morecomputer. He even cleaned up my PC overall and gave me to tips to preserve the life of the computer as well. I would highly recommend his services. He is customer service focused, super friendly. A+++++++++

Sometime after the successful repair of my previously non-functional computer, AJ mentioned in a…read morefollow-up conversation that he sometimes uses Chat GPT when he needs difficult questions answered. Due to how such AI causes problems for creators because of how their work is stolen to train it, the environment as a result of the obscene amount of energy required for it to function, and in general since it is not reliably accurate, I tried to reach out to AJ multiple times about both his overall usage of it and if he used it while repairing my computer. Seeing as I did not get a response to the voice messages that I left him following an initial interaction in which we misunderstood what we were speaking of on this topic, I have decided to lower my five-star review of his establishment to a four-star one. Though I could and maybe should lower it to a three-star one, the fact still remains that he brought my computer back from the brink of death, which is to say that he is skilled but does not always use the most conscientious of methods.

know what they're doing and unusually generous. They gave me two new chargers for free!!read more

Awestruck! I lost my internet connection after I disconnected something in error. I had been…read morewanting to clean up the maze of unnecessary connections behind the TV . When I lost the internet connection I had to act, so I called PC Problems. Technician arrived promptly and got right to work. He unraveled the spaghetti bowl of wires and connectors behind the TV and upstairs in the office area. In no time at all, Maurice sorted out the mess and restored my sanity. I am DELIGHTED!

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

Visited March 21, 2025 for a $100 diagnostic on a phone. It seemed that the motherboard was fried…read more They had to bring the phone to the NYC location to see if any information could be recovered. Not an issue since I've actually used the NYC location before. The Morristown location was friendly and convenient. However, def thought there was a lack of communication. Called about 1 week later and they said they needed to get an update from the NYC office and get back to me. Days went by and nothing. Followed up again and same thing. A few weeks went by and had to be a bit of a nag at this point. Unfortunately, a lot more work and money would have to be invested where the results were not definitive. Got the phone back and it had to still be put together with glue. One would've thought they'd give the phone back looking more or less like it did when it got there. However, what really irked me is that the SIM card was missing. Pretty sure it was there the day it was brought in.

Amazing service. Extremely helpful. They were great at fixing the issue I had in my laptop, it was…read morequick easy, and I was not charged. Thank you for helping!

I found them through Lenovo for my personal (non-business) laptop. When I called the first time…read morethey picked up right away, and I noticed they had a great friendly attitude from the start. On initially driving over I had trouble finding their location and again, very responsive by phone. They gave me a quote and when I agreed they ordered the necessary parts. I didn't want to leave my main laptop for productivity overnight, so they let me bring it in when it was convenient to me to fix it right there while I waited at a coffee shop nearby. (My laptop screen had detached from the body on one side, necessitating a delicate repair) Professional, attentive, and efficient. Will be happy to come back for any computer repair needs.

I am so impressed with the service I received from Planet Network! The installer explained…read more everything he was doing and made certain i understood all the benefits I am now receiving-and there are plenty! The picture clarity on my TVs is clearer and more vivid than when they were new. Streaming, downloading and uploading are instantaneous! All this and I am saving $40 and get my first month free! If you are fortunate enough to have Cody Blanchart install your service, you will be as excited as I am!

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz