Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

i had water damage in my living room and family room floors. They did an excellent job installing…read morethe replacement wood with the limited amount of flooring that we had. we are very pleased with the work.

They did my carpet, hardwood flooring in kitchen, counter tops, tile in bathroom and shower. Can't…read morepraise them enough and service after sale is outstanding. They don't forget you.

Had the misfortune of dealing with Roy. Called to explain…read moresituation with a second floor leak and looking to expedite new floors in a small area. Roy set a time to come later in the week, spent 5 minutes here. Explained time crunch and said he would have a quote that night. No quote came, next day no quote. Called Sat, was told it would be emailed over shortly. No quote came, called Tuesday, was told he didn't do the quote since they couldn't take the job for months. Fair enough but dont drag me along if you're too busy. We think he didn't like us, he freaked out over a blind basset hound with 1 eye and asked us to put the dog away since he was scared. I think he passed on us since he heard us laughing at him. Call somewhere else....

My parents used John's services and he has been absolutely fantastic. The floorboards were…read moredelivered a little less than a week in advance of the installation, in order to let them acclimate to the humidity level and temperature of the house. Once installation was ready to begin, John and his employee Ray were there every day by 7:30am. They were delightful and chatty, polite, and clearly experts in the field of flooring. They removed the old carpet too. They worked quickly, were very communicative so my parents knew when they'd need to stay off the floor for any particular number of hours, and they cleaned everything spotlessly so there wasn't even a trace of sawdust when they left. They also rejuvenated an existing staircase made of softer wood, and though it won't hold up as well as the new hardwood they installed everywhere else, they sanded and stained it so it looks rustic and fresh. John came highly recommended by others, and now we'd recommend him highly to anyone else looking for a new floor installation or the refinishing of an old floor. Edit: I'll add a photo of the steps once the risers are repainted.

From the owner: John Robbins Flooring specializes in providing custom flooring installations, repairs, sanding and…read morerefinishing. Our expertise in antique flooring and custom staining provides New London, New Haven, Fairfield and Hartford Counties with a rare niche se

RUN! LOOK AT THE PHOTOS, CANT MAKE THIS UP! I would literally have rather hired a blind gopher to…read moretile our bathroom than get BT Tile back in our house. Our contractor hired these guys and the work was repulsive. Upon first look everything looked good, since we weren't living in the home, however.... We had to have the first tile shower they put in ripped out because it looked horrendous- chunks of grout missing, sloppy cut tiles, uneven spacing. They blamed this on the fact that we picked herringbone tile and "non Italian" tile). The second redo was just as horrifying (again chunks of grout missing) and resulted in our shower leaking into the downstairs. Steve (the owner) came to look at the shower and was an entitled snake who took 0 accountability for the work his guys did. There was grout missing and cracking all over the place! Again, they made another excuse and blamed it on bad grout. THEY PICKED THE GROUT. This isnt to say our contractor wasn't at fault either, but between the two, AWFUL! For the third time, we hired our OWN guy to come fix it (who isn't even a professional tiler but he blew these yahoos out of the water). STAY AWAY FROM BT TILE, or if you do hire them, be sure to inspect every little thing and prepare yourself for small claims court! THE PHOTOS SHOULD SPEAK FOR THEMSELVES! If a negative star review was an option I would've given them negative stars!

The people at BT Tile & Carpet are all very accommodating and the showroom is well stocked. They…read moreprovided a thorough but quick estimate and the installation was very well done. Furthermore, the installer was polite, very neat and removed the empty product boxes/trash when he completed his work. He offered advice about care and cleaning post installation. No problems at all and we are very happy with the results. Very impressed and absolutely no regrets! I recommend you see the people at BT Tile & Carpet about your floor covering needs.

After viewing the website and seeing the craftsmanship of his previous work I was confident he…read morewould make our floors look good. Boy was I wrong... they look AMAZING! I found myself just staring at the floors in awe of how our wood floors were brought back to life. Thank you Charles Peterson for your excellence.

Installed floor expensive quarter sawn oak floor. Didn't stack wood correctly when it arrived so…read moreaccording to the manufacturer the wood never dried properly. Thus needing to replace the entire floor. Terrible communication and demanded money after faulty job. We were shocked as he came off as a professional at the beginning... totally fooled us.

I hired Algar Home Improvement to assist me as a sub-contractor on several projects. Nate is…read moreresponsive, professional, and does high quality work. I have absolute faith and confidence in Nate and he is welcome on my jobsite anytime and I have already recommended him to customers when I am not able to take a job.

Was looking for a contractor to do some remodeling. They were prompt in the response as the Yelp…read moreprofile notes. Which I found very nice. Nate was courteous and helpful. I did find out that they seemed to be a very busy company and the job I needed would probably get scheduled for the spring of next year which didn't meet my timeline so I cannot speak to their work, but only on their interaction and response times.