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    On It Freight Co

    5.0 (1 review)
    Open 6:00 am - 5:00 pm

    Services - On It Freight Co

    In-state moving

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    3 years ago

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    Armstrong Richard Non-Emergency Medical Transport - Armstrong Richard non-emergency transportation takes you to get your Covid-19 vaccine at any location in Los Angeles, Long Beach, Pomona,etc

    Armstrong Richard Non-Emergency Medical Transport

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    The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

    This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

    Happy Shuttle - Happy lunar new year

    Happy Shuttle

    (209 reviews)

    Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

    We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

    On It Freight Co - couriers - Updated June 2026

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