Miguel and his team were fantastic. The party bus was right on time, super clean, and our driver…read morewas great the entire night. Everything went smoothly and made the event stress free and fun. We'll definitely be using them again for all future events. Highly recommend

Booked a 38-passenger party bus with two poles for a fun Christmas bar crawl with friends, with a…read morestop in Little Tokyo and Pasadena, and Miguel was very helpful and responsive with answering all of my meticulous questions! He collected all of the info and deposit for the contract, and called me the day before to reconfirm all of the travel details. Our driver, Jorge, was really great too. He remained attentive and communicative all night, managing multiple stops with a bus full of tipsy Santas. This is an annual event, and we'll be calling Miguel to book for the next bar crawl!

Taylormade Limo came highly recommended, I used them this past weekend for my daughter's prom and I…read morewas very pleased with their service; they were professional and very detailed. Limo showed up on time and the kids had a great time. I would definitely recommend them and use them again.

TME was so professional, on time and the party bus for 20 was exactly what we needed to transport…read moreour large party for the evening. The bus was clean, nicely appointed and the sound system was on point. We really enjoyed the evening and our ride with TME made it even better. We will definitely use them again. Special thanks to Jack our driver-he was great!

The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

I just called to book again because they have such an amazing customer service. They have quick…read moreresponses. Their drivers are super professional, and they have a simple pricing options and no bs! I also appreciated the patience of the Driver willingness to take photos and complementary champagne in the limo for my bday! Booking again for my Engagement party

Just booked my 2nd reservation with Ultimate Limousine, and once again the experience has been…read moreexcellent. I submitted an online inquiry and Andy responded within 30 minutes. He walked me through all the options and was incredibly helpful, friendly, and professional. Our first experience was for my daughter's birthday, and it couldn't have gone better. The driver was extra careful, professional, and made sure the girls had a fun memorable time while staying safe. Highly reccomend!

Amazing driver, amazing dispatch, amazing communication, quick responses, friendly team, responsive…read more- overall 5/5 stars! I'd use them again and again! You do get the name and phone number for your driver prior to arrival, mine arrived promptly and timely, and he was just a great guy! "Byron, I just wanted to reach out and personally thank you for a wonderful experience, and for being such a wonderful chauffeur for the kids prom event. We were very happy and lucky to have had you as our person for the event. The kids said you were a wonderful person, and we knew that at first meet, May 2nd, 2026! :) We hope you are having a great day. God bless you!"

This company is really fantastic. Excellent customer service and drivers. Our flight was really…read moredelayed getting in and the driver was so nice about it and helped us get home safely and comfortably.

If I could give a give a 0 star review I would, I ordered a taxi and the guy on the phone told us…read moreto get to our destination it would be $40, the taxi got here late and started charging us $65 essentially charging $25 more than what we were initially told. The guy kept changing the story about how it was $3 per mile and then told us that he would charge us the $40 after asking if we didn't have the $65 but we had to pay right in that moment and he gave me such a weird and creepy look as if he wanted to do something so we got off. I called the phone number once more to complain about the driver and the person on the other end of the phone just brushed me off and didn't care about what I was saying. Wouldn't recommend at all...... guy was in a red car it looked like a Kia soul

Do not reccommend, Guy was so rude. Changing the prices after I got a price on the phone. Took so…read morelong to look up our destination and was making random calculations. Demanded we payed him before we even drove off. called to complain and the caller was not a help at all. Driver was being weird and sketchy do not use!

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.