The Doctors are GREAT but the Administrative staff is the WORST I've ever come in contact with…read more According to the reviews, it's been going on for years. Beware!

I rarely leave negative reviews, but my recent experience with the office staff at the Carmel…read morelocation, specifically the woman who handled checkout at my last visit and appears to be the office manager, was extremely frustrating and upsetting. To be clear, Dr. Howard, the orthopedic surgeon that I've been seeing is phenomenal. I have had two knee surgeries with him, and his care, professionalism, and surgical expertise are outstanding. He is also caring, attentive, and takes the time to explain everything thoroughly. I felt very confident in his care throughout both procedures and my recovery. It is truly a shame that the quality of his work is overshadowed by how the administrative side of this office operates. Specifically, I was scheduled for my second post operative visit on March 19. Less than 24 hours before my appointment, I received a call informing me that the referral I had originally provided on December 18, 2025, which was valid for six visits, was no longer acceptable due to an insurance policy change that had gone into effect on January 1. This was the first time this requirement had ever been communicated to me. What makes this especially concerning is that, since January, I had already attended a pre operative appointment, undergone surgery, and completed my first post operative visit. At no point during any of those interactions did anyone identify or communicate an issue with my referral. This was clearly something the office had multiple opportunities to catch and address proactively, yet it was only brought to my attention at the last possible moment, creating entirely avoidable stress. I immediately contacted my primary care physician, who promptly generated a new referral the following morning. Unfortunately, it was initially faxed to the wrong number, as the correct fax number is not clearly available. By the time I obtained the correct information, it was too late in the day for my doctor's office to resend it before my appointment. Despite this, I made every effort to come prepared. I accessed my insurance portal, located the referral along with the referral reference number, and printed it out to bring with me. At check in, I was informed that the referral ultimately needs to come directly from my doctor's office using a specific form, but that the printed page I brought would be added to my chart for the time being. I was also told that, given this was a post operative visit, I would still be seen. I appreciated that level of understanding and professionalism. Unfortunately, the experience at checkout was the complete opposite. The woman who handled checkout at my last visit was not only dismissive, but openly rude, cold, and condescending. From the start, her tone was sharp and unwelcoming. There was no attempt to listen, no effort to understand the situation, and absolutely no empathy. I calmly explained that the referral had already been generated, that I had proof through my insurance portal, and that my doctor's office would resend it the next day. Instead of responding professionally, she spoke down to me, repeated information in a patronizing way, and treated me as though I had done something wrong. The interaction felt accusatory, as if I were at fault or trying to bypass their process, which was both unfair and inappropriate. What is most frustrating is that this entire situation was the direct result of the office's failure to identify and communicate the updated referral requirement in a timely manner. This was not a patient error. This was an administrative oversight. Yet rather than acknowledging that, the way I was spoken to made it feel as though their mistake was being placed on me. To make matters worse, she went as far as to suggest that my surgery might not be covered because of this issue, which was both alarming, unprofessional and unnecessary. She also refused to schedule my follow up appointment, which is two months out, until the referral is received. The way this was handled made it feel as though I was being penalized for a situation that was not my fault. Instead of offering a solution or even tentative scheduling, it came across as rigid and punitive, adding to an already stressful experience. Overall, while the clinical care and surgical team are excellent, the administrative staff at check in and check out, who interact directly with patients, are not. The Carmel office in particular feels disorganized, poorly communicative, and, based on this experience, unprofessional in how patients are treated. Patients should not be placed in stressful situations due to administrative oversights, nor should they be spoken to in a dismissive or condescending manner, especially when they have made every effort to comply.

Dr. Sharma is a wonderful doctor. I am as experiencing pain and she recommended an injection which…read morehas pretty much relieved my pain. She is an excel doctor and a caring woman. I highly recommend her

Dr Sharma is the best doctor around, she is compassionate ,caring, listens to you. She does a…read morethorough exam and then discusses with you her plan of care! You will never find such good care anywhere around here. I highly recommend you to see her and I promise you you wont be anything but pleased with the visit. Top medical care, small business excellence.

I had seen several doctors over a two year period to try and resolve my chronic neck pain caused by…read morearthritis. No one was able to help me and the Doctors all seemed to be very disinterested in understanding and resolving the issue. I was referred to Dr. Handszer by a friend who said he was tops in his field and resolved her neck issue. I made an appointment with Dr Handszer and he listened and listened and embarked on a program to resolve my two year long problem. I am very happy to say I can finally sleep with virtually no pain, I can function throughout the day with no pain and I was given my life back, all due to Dr. Handszer and his team. Don't waste your time just make an appointment with Dr. Handszer, you will be happy you did.....

Terrific Physicians with a terrific bedside manner.I was recommended by my Internist and a great…read morerecommendation it was. Dr Singh is a great doctor and diagnostician with a terrific bedside manner. I found everybody that works in the office to be professional and kind.You won't find a better neurologist.Thank out to Dr Thomas for being so patient during my EMG.

I would give ZERO stars but I have to give 1 to leave a review. Turn back and RUN!! The Dr is dazed…read moreand confused this Dr has treated my husband 3 times and each time she has made him wait over 2 hours and acts like she doesn't know what he needs every time. The office help is clueless regarding the patient.The office is dated, small and musty. Do research throughly and go elsewhere!! Do not be fooled by fake reviews.

From the owner: Consult an Ivy League trained triple boarded physician practicing for more than 20 years…read more Specializing in spinal procedures including trigger point injections, epidural injections, facet injections, sacro iliac injections, radio frequency ablation and spinal cord stimulator trials.Our office also provides EMG/NCV diagnostic testing to evaluate nerve disorders including Carpal Tunnel Syndrome and Radiculopathies (Sciatica). Discuss various treatment options including Braces, Physical Therapy, Non Narcotic Medications, Acupuncture, and Massage Therapy.Accept most major insurances.Specialties: Back and neck pain, trigger point injections, epidural injections, facet injections, sacro iliac injections, radio frequency ablation, spinal cord stimulator trials, emg/ncv diagnostic testing.

Very easy to talk to. Listens and then explains Knowledgeable and gives you confidence…read more I am very pleased to be in his care

Dr Levi listens empathically to you and works to help you get to the highest level of functioning…read morepossible. He is informed by over twenty years of experience and makes a point to treat me with dignity. This is truly helpful in helping me have a positive outlook on life while coping with two debilitating conditions at a young age. I have had the unfortunate experience of being treated in a substandard way by some medical professionals and having Dr. Levi treat me with dignity really helps me to keep moving forward with a positive outlook.

I was on Percocet for over 30 years for a spinal disease called DISH and multiple herniations over…read morethat time. The day I go on vacation was the day I was supposed to pick up my monthly Percocet but my flight left earlier than the pharmacy was open so I tried to get Turok to send me my meds to where I was going. I had multiple problems getting that done so I came home in alot of pain and extreme stiffness. His office then sent a much smaller dose and smaller quantity of my medication and I kept asking why and all I got was Dr Turok leaving nasty messages. Then I receive a letter that starting Jan 1st 2023, his office was no longer prescribing opiods and left me with NOTHING to hold me over AND still no reason why he, for the 1st time ever reduced my meds without reason! I now find out he lied to me, that letter was a complete lie and he has been prescribing opiods without interruption! STILL NO EXPLANATION and now he has blackballed me as no other pain mgt doctor will give me what I need, give me any opiods at all and some won't even see me!!! I not only have advanced DISH but now need a 4 level fusion in my neck, have Shmorl nodes eating away my lumbar spine and this POS doctor could care less! On top of that, he talked me into getting Testosterone implanted in me last year without any care that my BP spiked so high that I almost stroked out and refused to take any responsibility. Moreover, I found out after the fact that when I thought I was getting epidurals for my neck and back, they were either trigger point injections or nerve blocks. As others have pointed out, Turok is nice when you're giving him the high priced injections and other treatments that he can make the most money but if you mainly need pain meds to function and you cause any issue on getting your meds, he'll shut you down and lie his ass off! Avoid this POS! It's too bad I couldn't give a 0 Stars.

This is the worst doctor I seen so far. Very arrogant!…read more What a waste of time! This is the worst doctor I seen so far. I have dizziness and can't function normally He did not even tested me on the visit, just briefly looked at the eyes and said follow the pen Said the the tests will be performed by the stuff in the office but not him!!!! And as per the office stuff the test can't be scheduled before 2 weeks from the office visit as insurance not going to cover it!!! What a Joke ! Called the insurance and they told me it is not true!! Stuff and doctor is very unprofessional! Turok said that his physical therapist can do vestibular therapy but apparently he was not trained to do it at all ( as he told me himself) Wanted me to do the ultrasound if the arteries but there person only comes one time a month Asked him to give me the RX to see another ultrasound office- refuses to do so I would stay away from this office Going to complain about this doctor:(

Dr. Muhammad Khan provides extensive pain management. Dr. Khan is very caring and compassionate…read more You never feel rushed with the Dr and he takes his time to listen to you and provide treatment. His staff is very nice and welcoming.

Dr. Joseph Hung of HSS is truly one of the best doctors. I had been suffering from buttock pain for…read morequite some time due to a pinched nerve in my spine. A couple of weeks ago, Dr. Hung administered an epidural injection, and I felt significant relief the very next day. Now, two weeks later, I can say that I am 90-95% pain free. His knowledge, skill, and professionalism are deeply impressive. As his patient, I am immensely grateful for the care and treatment he provided.

He won't take Medicare patients. Not good for those of us who rely on it. He seemed to do a good…read morejob until my husbands corporate insurance ended. Other HSS doctors do take it but this guy seems to not care.