For the record, the physical therapy office in Stratford is BOSS!!!…read more But....caveat emptor (buyer beware) for the most part this organization is the PITS! OSG is they are a mid sized company that functions like the New York City Department of Motor vehicles...everyone is pretty much herded through the process without regard for the individual. I have no doubt that they actually care, but their execution is piss poor in my opinion. If you call, prepare to press about 1000 options before you are transferred to someone who transfers you to someone else who then transfers you to someone's voice mail. FUGGEDABOUT speaking to an actual doctor (HAHAHAHAHAAAA!). They are too busy. The only person who you can leave a message for is the doctor's assistant who probably WON'T call you back. I have had three experiences with this office. The first time after I broke my ankle. It was a pretty decent experience....they tried to "upsell" me all kinds of crap after diagnosing my break, which I did not need. It left me feeling pretty uncomfortable, kind of like the icky feeling you get after dealing with a used car salesman? The second time was after severe pains in my back after an exercise injury. I was unable to move and they prescribed a ton of medication and physical therapy. After repeated calls back and forth to schedule the physical therapy, I just gave up and tried to mend on my own. Why you ask? I left so many voice mails and called to schedule appointments so many times I figured the stress was aggravating the injury even more because I was so tense. I took my meds and sat my tush down. The 3rd time I went back after the back injury flared up again. I was actually able to see a doctor this time and he was great....too bad I've been trying to speak with him again (2.5 weeks and counting), about some problems with my medication, to no avail. The defenders of his phone line keep telling me I don't need to speak to him I need to speak with his assistant. HUH? The assistant I've never met, who does not return phone calls and who does not have a medical degree? I guess that person is more qualified to tell me nothing than the doctor is. In any event, it has been two weeks and every call I make is to bitch some more. Hopefully when I go back next week for my follow up, and pony up my copay I can remind the doctor that his liable for the wonderful treatment I've received thus far as my condition is further exacerbated. Rant over....find a smaller, less "busy" office, that actually cares about you and your well being. I know I am looking. They seriously need to determine if they want to be a fancy office that caters to athletes and the like or if they want to be doctors and GASP help someone....perhaps do no harm?

I had foot surgery in October. After surgery my Dr said I could not drive. My insurance neede…read morepaperwork filed out by the office. Office rep Stacy asked me to "drop off the paperwork" after 1 week from the surgery. My insurance faxed them the paperwork needed 4 times, but Stacy insisted that I go in. I called multiple people to see if they could do an exception since I could not drive and they all refused to help. I was in tears at this point. I went in a week later for the following appointment and I got verbally attacked by the staf. I found that very unprofessional. I was in pain, depressed because I can't move freely, concerned that my insurance was not going to get the paperwork in time, but i was never rude or unprofessional with them. I can not understand how they are allowed to treat their sick patients like that.

I was in such pain with an inflamed hamstring just days before my marathon I'd worked so hard for…read more Dr Mike fixed me up in 2 sessions and I was able to run my PR race and qualify for Boston and the hamstring never uttered a peep for 26 miles! They literally saved me and I'm so grateful. Cannot recommend them enough!

Dr Mike with Active health is the real deal. I had gone to the spine center in Orange spent $5,000…read moredollars 4 years ago and ended up with worse pain and back to wearing a back brace for relief. Even with disk issues I learned by going to Dr Mike, my pain was all muscle related. After one month of treatment I walk and move normal, feel great, and work with out wearing a brace. Dr Mike will do thorough evaluation and treatment plan with modalities specifically for you. If needed, he will refer you back to orthopedic if there are underlying issues that need to be addressed. My husband also went to Dr Mike for his shoulder and experienced an increase in mobility without pain. I am so great full I gave this a try. I highly recommend.

Dr Girasole; Experience Surgeon With the highest…read moreprofessionalism. As he acknowledged all difficulties. to enhance the best great care. he listened to your pain & questions. also has a very experience working staff. Isabel H

Not a good dr. Talked over me a lot. Told me what he though I was there for and he was completely…read morewrong. When I told him that wasn't the reason and corrected him he had a salty expression and demeaner the rest of the visit. The entire visit felt rushed and he showed little interest from the moment he came in. Plus he was scolding his staff in front of me.

Prolete was one of a number of physical therapy practices recommended following my knee replacement…read moresurgery. I called about 2 weeks before I was to start and the receptionist complained to me that my doctor should have told me to call sooner as they had no openings. We agreed that I could go for my initial evaluation and consult to their Hamden facility (near the tunnel on the Merritt Parkway), and then I could do my follow up appointments in Milford. I completed online all my paper work, scheduled the initial assessment and then heard nothing. When I called them for my Milford appointments, they told me they did not have any and I would need to continue with Hamden. This is a trek from Milford and I was 2 weeks post op and unable to drive yet. Luckily, I was able to find another practice in Milford that was able to see me when I needed to begin. Not impressed.

I've been to physical therapy for about two years. If it wasn't for Keith I'd still be on my couch…read more He's made me stronger, more confident and has taken away most of my pain. This gentleman is compassionate and very personable. I would highly recommend him to anybody in my family. He's the best, and I've been to many physical therapy agencies . I have had many surgeries in the past. I've had two fusions in the back, five knee operations, and one neck operation for the spine. Thanks to Keith, I can still ride a bicycle, go to the gym, and golf. I'm 82 years old and as active as I was in my 60's. If I need care in the future I would definitely go back to Prolete Physical Therapy. Carl W

walked in and met by Rebecca the front desk receptionist. Extremly friendly efficient check in …read more Once in the exam room the Med Tech put me at ease and was very empathetic. TheXray Tech Katie made that experience, pain free and was cognizant of my limitations. Dr Elenaggar was outstanding, listened to my concerns, addressed the issues with compassion , professionalism and a sense of humor. Her administration of the much needed cortisone shot was expertly done!!!! The facility was clean , modern and confortable . This was my second visit in a 5 yr span and my choice for ortho needs.

Very disrespectful staff, treated my wife very poorly (who was coming as a new patient) and…read morewouldn't accept her insurance even though she could prove it was in-network. We arrived at 4:30, and were told "we have to wait for a fax" for insurance approval. My wife suggested she pay out of pocket and could be reimbursed after insurance was approved. Instead we waited 30 minutes to be told to go to the Shelton location because they were closing. Reading the other reviews, patient service has continued to be an issue for many years. We came here out of convenience and desperation. Save yourself the hassle and skip this Milford location with zero empathy or care for their (potential) patients.

10/10 practice all around- clean, welcoming, wonderful staff. I have NEVER had to wait for my appt…read more I have come in with different body complaints and have always been educated, feeling better, and that everyone was truly listening to make me feel better, and gave PERSONALIZED care to each and every visit I have. This is one of my favorite self care biweekly practices for preventative care. A million thanks to this team!

Dr. Shelby Donahue has excellent hands. As many other individuals working from home I was…read moreexperiencing back issues and pain. After the first couple of sessions, I had substantial relief. They also recommended simple at home exercises to continue improving.

I've taken my mom to this orthopedic practice and the staff was wonderful! We see the PA and both…read morehim and his assistant are wonderful! They follow-up and are on top of my mom's back issues.

Excellent careful practice that goes beyond the call of duty to make sure you're well, and on the…read moreway to a healthy recovery; Dr. Saba is terrific‼

Unresponsive. After a follow up for my daughter a very vague note was written about what sports she…read morecan and can't participate in. Called and spoke with medical assistant 5 separate times with no call back from the doctor. A month later still waiting and missing all sorts of sports.

I very rarely post reviews about Doctors. In fact, I think this is my first one…read more So this is s Sports Medicine Doctor and you can both make an appointment and/or do the walk in. I did the Walk In. The experience was pretty bad. First off this place gets packed but the way it's run..people hearded in and out, everyone jammed around, etc..it is hectic and impersonal to the point of utter chaos but I get that and that isn't really my number one complaint much as I was so turned off by it. So my injury was a broken knee and a torn ACL. But I did not know that when I went in. They ARE supposed to be Sports Medicine Doctors. The verdict after they saw me? Go home and be careful for a day or two, nothing serious. I requested an X-Ray. Or an MRI. I was told one was not needed. So I did go home. And two days later I fell when my knee, which had been broken though I was not aware of it, buckled causing me to crash to thew floor. Went to another doctor who did an X-ray. When he saw nothing, he did an MRI and there the broken Knee and torn ACL were found. I am not trying to scare anyone, just warn them. If you come here and they dismiss your concerns, do not just accept it. Get a second opinion or if you really feel something is off insist on additional tests. It maybe nothing but then again it maybe something as it was for me. I will say it isn't that the doctor wasn't nice. In fact he was pleasant and I do not even remember the name of who I saw. But these people..to me anyway..gave the impression of being overworked in a crowded office and I am glad I got a second opinion otherwise it could have been even worse for me. So do your due diligence and trust your gut.

I have been a patient of Dr. Saunders for over 15 years. Both he and his staff are very courteous,…read morecaring and professional people. He has helped guide me and direct me through dealing with some serious medical issues requiring specialized physicians and surgeons including sepsis and cancer. He and his staff have always been very responsive and understanding with terrific "Bedside Manner". I took advantage of and enrolled in a Concierge Physicians program to which he belongs. The service offers several benefits. One of the most important benefits for me is virtually instant accessibility to him and/or his staff 24/7. I would recommend Dr. Saunders as a very competent practitioner of Internal Medicine as well as a down to earth General Practitioner or Primary Care Physician.

I have seen Dr. Saunders for years. He has seen/advised me through breast cancer, gall bladder and…read moremany other illnesses. He is SO thorough. Always checking your immunizations, screening and medicines. He checks ECG yearly AND checks it over. I wouldn't change for anything.