I called them and told them the lid lock on my washing machine was not working. Two ladies came…read moreout, pushed the start button on my washing machine three times and said you need a new lid lock. They were there for 3 minutes. I was charged $125 and told they would get me a quote. The quote was $200 to come back and install a $70 dollar part. Most companies will take the initial charge off of the second visit if a part needs to be ordered. I would not recommend them. Feeling ripped off. I'm just going to let them have the $125 but they are not coming back to my house, ever. Gina F (not Buy and Drive Autos).

Didn't end up using them, their quote just for a diagnosis was $125.00…read moreThey might be a reputable appliance repair company, but I did get a referral for another company and was just calling and researching quotes

Called Alex and he came out and looked at my oven and said it needed two springs for oven door and…read morea seal between oven door and oven , he got on phone and said he ordered them, then he looked at my trash compactor and said it needed a switch and he went to his phone and said he ordered them and then he wanted 397.00 dollars which I thought was unusual to want money up front, so I gave him my credit card and he charged 397.00 and then he went and got in his van and sent me another bill for 115.00 setting one my driveway, app. 2 weeks later I ask him if parts had come in and he said parts were in , then a couple days later he said parts for oven in but not for trash compactor and then said he could fix oven and I told him I wanted both of them fix ,then I told him that I was going get my money back from card if he didn't get the fixed, then I was shut off, no more talk from, him. , 2 months later I still don't have my appliances fixed and he will not answer me by phone or text, so he took my 397.00 and ran, I wlould say he is not dependable ,

From the owner: Atlas Appliance Repair is proudly serving Grayson county Texas! Our team of factory certified…read moretechnicians promptly resolves issues you may have with your household appliances. Our honest and outgoing attitude is sure to satisfy!

Very fast and respectful Service.. I called one day they came out that next morning. Also gave me…read moresuggestions on how to take care of my expensive frigidaire frontloader washer..Thank you guys....... I will tell all my Frynds to cALL YALL IF THEY NEED HELP.....

Excellent technicians. fixed my fridge right the first time. Haven't had any problems with it…read moresince. would recommend this company to everyone!

Excellent and friendly service. He helped my mom out when her refrigerator wasn't working properly…read more He squeezed her in and taught her some things she didn't know too.

Was promised delivery of a refrigerator on Friday @ designated time. Then called & asked if they…read morecould deliver on Saturday @ noon. PROMISED delivery. NO SHOW, NO CALL from Dub's. Tried calling & get a recording their mailbox is full. So can't leave a message. VERY DISAPPOINTED.

Not the speedy service but the technician knew what he was doing and fixed the problem. Talking to…read moreAI is not a great experience but its the world we live in unfortunately. Personal human experience is worth spending a few more dollars imho.

Im reading b our maintenance book on my refrigerator and it does not say anything about taking the…read morecover off and cleaning anything. It says to keep back side of it clean. Think hes a rip off

Called to look at my French door refrigerator that wasn't holding cold enough temperatures…read more Christian was extremely knowledgeable and shared much information about refrigerators and defrost cycles; he did diagnostics and determined that it just needed a "reset" at this time. Service call was reasonable and well worth the education on refrigeration that he provided. Highly recommend!

I call them on Friday, then texted them my information bc my freezer stop running. I took a nap and…read more2 repair men came to my door after texting me, with no response from me. They were so good about telling what might be the problem. it was froze up and fan wasn't running. They told me to get everything out because they had to get in the back of the freezer. They would be back Monday. we did as asked and after it thaw out, I plugged it in and it is running now. if I ever had any more problems with an of my appliances, they are the ones I will call.

The technician/owner Bryan came into our house to check a stove and ended up tearing up our kitchen…read morematting, even when told to not try to pull it up. When he ripped it up and it was pointed out, he asked if we wanted him to buy another one and then when we reach out to him, he ghosted us. I wouldn't trust this person in your home. Terrible communication and unprofessional quality. Don't waste your money

The best of the best Andy was friendly, knows his stuff, comprehensive and efficient. He gave is a…read moreworkable plan for making right what home warranty has fumbled.

Called out to evaluate Refrigerator codes. Came out replaced a board charged $485.00 and 1 week…read morelater was doing the same thing. Called telling them problem came back & was told to call manufacture. Did not offer to refund for not repairing. Same time we called reporting refrigerator was not repaired also asked them to come out due to Fan was making loud noise & was told they would order a part & would be out to repair when part came in. Never heard from them again. Had to purchase a new refrigerator.

Took a little bit to get a technician out but once I did, he was great! He went over and beyond!read more