If you want a friend in your HVAC guy this is it. If you want your ac repaired, call elsewhere. 5…read moreyears ago he talked me into putting a new 5 ton TRANE unit on the roof. Loved it worked wonderfully for five years. Quit working a couple of weeks ago. was well over 100 then. He installed it figured we were good for him to repair it UH NOT! He is in a major fight with Trane co. so he won't deal with them. So he orders a new compressor from some flim flam company. Trane had 6 in stock. Now you should know this is still under warranty. The other company can't have the compressor for a week. They wanted $950 for the compressor+ freight. Needless to say this didn't end well. Ended up hiring another company to finish it correctly. In his defense he did return the compressor Money. But we paid twice to get this resolved.

Great Service, decent price. Needed AC repair on a 15yo tempstar that was blowing hot air. Called a…read morecouple of places and quotes started high or wanted to sell me a new AC unit I did not need. Mr. Bruce returned my call promptly with upfront labor cost and 410A price per lb. Sent David, who was very knowledgeable and provided options. Great work. Best choice I made out over 200 AC repair companys. Thank you, Guillermo C. Retired Army, Mesquite Hills.

Metal Craft was very responsive & I appreciate that. I've called other HVAC companies and they are…read morenot responsive and do not get back when they said they would. I've had scheduled appointments with contractor's & there were no courtesy calls to at least let me know they couldn't make it. I compliment Metal Craft on their excellent customer service and attentiveness to business.

JR responded to my call for my HVAC being inoperative. He arrived atmy house quickly, and he…read morerapidly set about diagnosing the problem. JR had the problem fixed and the HVAC back in operation in a short period of time. He was very informative about the steps he was taking and kept me informed of his progress as he went along. I would recommend Metal Tech to my friends and hope next time I need service they will send JR to fix the problem.

Tech shows up an hour early then says everything on our water heater is connected wrong including…read morethe gas line and that he would have to bring it up to code. Then says he would need to talk to his boss and leaves. Never calls back or shows back up. Mind you all I called for was to add a water supply line to our new refrigerator! Pretty straight forward our water heater is located in the kitchen next to the fridge and is very easily accessible to work on. Wtf is wrong with people?!? SOOOO UNPROFESSIONAL! I would be fine with bringing up to code and actually anticipated that. The issue with your service was the lack of professionalism and no response after we were told he would get back to us. No one likes to be left hanging especially when you're told there is an issue with how the gas line on your water heater was connected.

Jeff, I appreciate…read morethe formal quote. However, I did not appreciate the blatant disrespect you displayed on the phone. Yes, I should have obtained a formal quote from Brittany when I spoke with her, that was my mistake. The only thing I was asking from your team was if you'd be willing to work with me on the price (because I worked my quote to the client based on Brittany's quote). If you are not able to lower your price, that is completely understandable - we all have to make money, and you're not running a charity. But there is a proper way to communicate with someone. It's unfortunate that you felt the need to expel your day's frustrations on a potential customer. I was nothing but kind and respectful when speaking with you and Natalia - I never demanded anything from you or your company - you assumed I did - I simply asked if it was possible to work with me. You mentioned you record all calls, please take the time to review today's conversation. I remember having a very pleasant and smooth transaction the last time I worked with your company, which is why I reached out last week. I really hope your day gets better. Please, for the sake of your business, do not speak or treat your customers the way you've done to me.

**** Called…read moreFriday... They promised a Monday service for a malfunctioning dishwasher drain. They arrive Monday on time as promised, and professionally took care of the dishwasher problem. Invoiced as promised. Nice to do business with them... They are on our "call" list if we have future plumbing problems .

If you need a reliable and efficient plumber, ONE CALL PLUMBING is the company you need to call…read more Justin fixed our leaking toilet lickety split and it didn't cost an arm and a leg. In the past, I used a different plumbing company and was not satisfied with the work they did. In fact, what they did caused the problem that Justin from ONE CALL PLUMBING had to remedy. ONE CALL PLUMBING, and Justin, is the company and technician I shall use from this day forward. Their phone number is: 575-525-9453.

Hector did a good job and has reasonable pricing. He diagnosed and fixed several issues with our…read morea/c system. We had to wait for parts to be ordered but he communicated with me every step of the way . Very professional and efficient and has fair and competitive pricing.

. Is there less than one star possible?…read more "What's one word to describe your experience with Five Star?" I would say "Criminals." Dishonest, bait and switch, over-billing, con artists, Used Car Salesman is probably the best way to describe Five Star. I see they have one review prior to my review. But I also see 9 other reviews are disallowed by Yelp. Because Yelp screens reviews which are believed to be false, or phony reviews. NINE phony reviews. Wish I checked Yelp Prior to contacting this Five Star. I won't go into details except to say ... please avoid these people, they are not trustworthy or honest. If you choose to hire them, you may "pay the price" in extra phony hours billed, extra materials billed etc. Like a dishonest car dealership, they give you and INSANE bill at the end of the joy, then try to get you to negotiate a lower number. If you don't go along with their game, they may go to your electrical circuit breaker box and kill power to your house like some kind of gangsters. They cut power to our 20x20 space, killing electricity to the hot water in our house, cutting power to our refrigerator, our lights, garage door, and irrigation system by removing the breakers - yes taking our breakers with them when they left. We were closer to calling the police, than our lawyer. By the next day, we called both the police AND our lawyer. These people are dishonest and unscrupulous. YMMV, but I doubt it.

We rent. Our refrigerated air went out on a Friday, and the homeowner's warranty company would not…read morepay for weekend repairs. It was between 98 and 103 degrees outside, and the weekend was beyond miserable. 5 Star arrived at 8:30 Monday morning, went up on the roof, came down, explained the problem, and was done by 11:30. We had cold air!! They recognized and replaced wiring that was absolutely embarrassingly old and exposed. We had rain the previous Friday morning and it had shorted out. They replaced the wiring and even left extra in the unit in case it needed to be replaced again. They were courteous, professional and fast!! We appreciate them so much!

They came to our house and went thru the entire process. We told them other things we were wanting…read moreto accomplish and they were able to do it all. From the solar panels to a new dual unit to a new mini split. They went above and beyond what I thought they would do. We have a room that used to be an outdoor patio and converted to a sunroom. Sunfire did all the work to install the mini split so that room is now heated and cooled. Very professional from start to finish. I would definitely recommend Sunfire Solar. Thank you Thomas and your staff. Shane and Donna Feb. 7, 2024

Sunfire Solar was great to work with! They were responsive with all of my concerns. They walked…read moreme through the entire process. They were not pushy at all during the process. The price was affordable. I would highly recommend!

Installed our new garbage disposal. Gentleman came on time, removed our VERY old, broken disposal…read moreand Installed the new one. He stayed a while to run stuff thru it and made sure it worked correctly. Took our old one, cleaned up the area, and was just a nice, knowledgeable professional person.

Very good service, very fair on the price too. Fixed my massive water leak and had good ideas to…read moreimprove on what i asked for to prevent future leaks without jacking up the price. Fast and complete service. 100% recomend.