From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

Martin Berry with RV Care Pros of Melrose quickly responded to our request for repairs to a Solera…read morerv awning. He arrived as scheduled at Keystone Heights RV Resort and solved the problem in short order with a "better-than-new" fix. His professional knowledge, experience and customer relations skills were much appreciated and easily made RV Care Pros of Melrose our preferred rv repair company. Thanks, Ed Y 2022 Grand Design Reflection 337RLS

From the owner: RV Care Pros, located in Melrose, FL, is your trusted partner in mobile RV repair. No one plans to…read morebreak down, but when your camper needs a repair, our family-owned team has more than 20 years' experience to help diagnose and fix the problem at hand. Whether you need your RV's roof repaired, an air conditioner repaired, or electrical work, our technicians will come to you and get you back to making memories on your vacation. We service all types of RVs and their systems, and understand it's more than just a vehicle - it's a home. Give us a call today for fast and reliable RV repair!

Rusty was knowledgable and pleasant. He finished the job in a lot less time than he originally…read morepredicted. Noticed that one of my two house batteries was not connected. Re connected and my lights became much brighter. Excellent value.

If you ever need RV help, call these people. Stephen & Brenda are great. I had a problem with my…read moregas stove. They came out on time and told me what the problem could be. They ordered the part. They came back out and fixed the problem. I will definitely be calling them if we have any other problems.

Mark is incredibly good at what he does. He has a lot of experience and is capable of real problem…read moresolving rather than jumping to conclusions or making assumptions. I can't imagine that there is a better value for RV repair in this area. Thank you!

From the owner: I started working on RVs at the age of 16 in 2000. I became Master Certified while working…read morefull-time as a technician and going to college at night to earn an AA in Business Administration. I worked as a Service Manager for a local Alachua dealership from June 2006 until January 2015 when I started my own business providing mobile RV services to the Gainesville area. I take pride in my work and enjoy its challenges. I seek out forms of continuing education to better myself at every opportunity.

Bruce saves the day again! We are planning a long trip and needed to make sure the braking system…read moreand bearings where up to snuff. He was able to re-pack the bearings and check our pads and drums right in the comfort of our own property. No dropping the trailer off and waiting for who knows how long to get it back. Bruce had the job done in about an hour. He also gave us an evaluation of our tires and now we are all set to safely make our trip.

Highly recommend. Fast response and courteous. They were able to answer all my questions and…read morediagnose the issue. I will definitely use them in the future.

This review is long overdue…read more Last July, I bought a Coachmen Nova 20C from Sunshine State RVs. I live in California, so buying an RV from a dealer across the country was a pretty big decision. Before buying, I spent months researching Class B vans. During that time, I found Sunshine State RVs' YouTube channel, and honestly, it became one of my favorite resources. Their videos are informative, well-produced, and show the RVs in a way that really helped me narrow down what I wanted. Those videos played a big part in my decision to buy the Nova 20C. Once I knew which model I wanted, I started shopping around for the best price. After comparing dealers, pricing, and reviews, Sunshine State RVs came out on top. I worked with Austin throughout the buying process, and he was great. He answered every question I had, worked with me on pricing and financing, and never made me feel pressured. Buying my first RV was a little intimidating, but he made the whole process easy. I decided to fly to Florida instead of having the RV shipped because I wanted the in-person walkthrough. Sunshine State RVs even picked my daughters and me up at the airport and brought us to the dealership. When we arrived, the owner, Nick, came over to introduce himself. He immediately let me know about a cosmetic issue that had happened during transport from the Coachmen factory. A tire had been placed inside the RV during shipping and left a stain on part of the flooring. They had already tried everything they could to remove it, but it wouldn't come out completely. What impressed me was that nobody tried to hide it. Nick explained exactly what happened, apologized, and gave me a few options. Everything else on the RV was exactly as expected. Then Corey patiently walked me through every part of the coach. After watching so many of their YouTube videos, I was looking forward to the walkthrough, and it didn't disappoint. He explained everything clearly and answered every question I had. Even after I got home to California, I reached out to him a few times when I couldn't figure something out, and he always got back to me quickly. That kind of support after the sale means a lot. The paperwork and financing were straightforward, and afterward my daughters and I spent a couple of days at a nearby RV park learning the RV before driving it all the way back to California. I thought that was the end of the story, but it wasn't. Sunshine State RVs contacted Coachmen about the flooring issue, and not long after, I received a phone call from Nick, the General Manager of Coachmen Class B. He apologized for what happened and told me they wanted to make it right. Their solution honestly surprised me. They arranged to have my RV picked up from my home in California, transported back to the factory in Indiana, the entire floor replaced, and then shipped back to me. They worked around my schedule and handled everything. Special thanks to Paul at Coachmen for coordinating all the logistics. When I got the RV back, the floor looked brand new. You'd never know there had ever been an issue. I've owned the RV for about a year now, and looking back, I'm just as happy with my decision as I was the day I bought it. Sunshine State RVs earned my business with their pricing, but they earned my respect with their customer service. Austin, Corey, Nick, and everyone else I interacted with treated me incredibly well. Coachmen (Nick and Paul) also deserves a lot of credit for standing behind their product and making things right. Buying an RV is a major purchase, and it's nice knowing there are still companies that genuinely care about their customers after the paperwork is signed. If you're considering buying from Sunshine State RVs, I wouldn't hesitate to recommend them.

Beware!! How these people can say they are #1 in the country is a joke!! They are taking pictures…read morewith trophies they received, I'm pretty sure they must have had them made and flaunting them like they did something so great. READ THE REVIEWS!! All the YouTube videos are lies, promises, nothing Nick says is actually true! These people are scammers! And don't expect a call back, they call back 1 time out of 10 calls. We were taken by Nick and his fake acting role on selling these broken Vans. Nick Schmidt is the general manager and he obviously has no control or knows how to run this business! Missing items inside the Van, scraped and rusted hitch with smashed plug, unusable, I'm guessing from transport. We let them know with no return call or resolve to how we received it. And what really pissed us off is we ordered a roof rack and they didn't install it and blamed the factory as well as we ordered and paid for a generation 3 Starlink and we got a generation 2!! Don't buy a van from them, you will regret it!!

Our travel trailer wasn't towing right and we stopped in here…read more The service manager came out right away. Kevin cross, took a look at it and made a couple minor adjustments and set us on our way. He didn't charge us I offered he said no way he saved our trip back to Chicago with our travel trailer towing behind a Buick enclave. They had trailers booked up for the day and he took his time to help us. I would gladly go back there.

Needed emergency service to my boat trailer on a Friday afternoon 1000 miles from home. Kevin…read moredidn't hesitate to make time to look at it. Within a few hours I had a new axle and the piece of mind I was going to make it home without any more trailer issues. Fantastic service.

What an amazing resort! The accommodations are amazing. If you are working or just getting away…read morefrom the norm. This place is perfect! It is close to almost everything you need. But still on the outskirts of the busy city. On site accommodations are relaxing and fun. They have clean bath facilities and a beautiful pool. There is a covered lanai with tables and family games for entertainment. Busy weekends usually have food trucks from local vendors. I highly recommend this resort!

Santa Fe Palms RV Resort has quickly become one of our favorite campgrounds and is such a fantastic…read moreaddition to Gainesville! As FL Gator alumni, we love visiting frequently, and this is now our go-to spot. Bonus: we even had our RV washed, waxed, and detailed right on-site. The resort is just a short distance from campus and the customer service is exceptional. Highly recommend for anyone looking for a great place to stay while in Gainesville!

This dealership is not like any of the others we tried to buy from. Their sales team was not pushy…read moreand we felt like our sales person, Clayton, truly cared about our experience. We were nervous about the financing approval since it was a big purchase to us, but the lady, Mandy, that did everything was great. Everything turned out better than we thought. Buying a used RV was not what we were initially wanting, but they did include a warranty so we knew we got lucky and we didn't have to spend as much money to get a brand new one. We aren't ever planning on getting rid of it, but if we did go back to buy another one it would definitely be here. The Service folks have been awesome as well with all of our phone calls and answering our questions.

Be very careful with this RV dealer. They absolutely took advantage of an elderly couple a few…read moreweeks ago. Sold them a trailer that they can't tow with their vehicle and then continued to lie about it. Sure.....the truck would TECHNICALLY tow it, but the pin weight dry was already overweight for the truck without any equipment, occupants, or fuel and water. This renders the vehicle absolutely overweight for the truck. This means if there is any sort of accident(Whether they hit, or are hit), they will automatically be liable and the insurance will not pay the claim. Once the concern was brought up, they said sorry about your luck. They also scammed them on the price and will not provide any signed paperwork. So....if you do business with salesmen like Ray that take advantage of elderly people, shame on you. A lawyer is going to have a field day with this one.