I had a glass door in my shower that broke, I call at least 3 different rv businesses and no one…read morecould help me, so I called On time RV Services and the owner come out replaced my glass shower door. I could finally take a shower. I highly recommend! Thank you on time RV services.

From the owner: On Time RV Service specializes in Rv Inspections for new buyers as well as RV repair. We work to…read moreestablish a lasting relationship and provide discounts to veterans as well as those on a fixed income. Fill free to call to ask a question or for service.

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

Service Requested: Replacement of all slide out seals…read more The quality of work was exceptional! Arrived and went straight to work. Knew exactly what he was doing and did this both professionally and with great quality/ very neat and professional final product. Very satisfied. Also answered questions about other issues we have with the RV and provided professional advice! Will definitely use them for future work! Pricing very reasonable for quality of work performed.

Alvin took my call, listened to what was wrong on my rv and knew exactly what was wrong. He came…read morethe next morning and had my water heater fixed in less than 10 minutes. While here he noticed my door wasn't opening and closing as it should. He fixed it as well. Friendly, knowledgeable and very polite. Would recommend him every time!

Rusty was knowledgable and pleasant. He finished the job in a lot less time than he originally…read morepredicted. Noticed that one of my two house batteries was not connected. Re connected and my lights became much brighter. Excellent value.

If you ever need RV help, call these people. Stephen & Brenda are great. I had a problem with my…read moregas stove. They came out on time and told me what the problem could be. They ordered the part. They came back out and fixed the problem. I will definitely be calling them if we have any other problems.

This review is long overdue…read more Last July, I bought a Coachmen Nova 20C from Sunshine State RVs. I live in California, so buying an RV from a dealer across the country was a pretty big decision. Before buying, I spent months researching Class B vans. During that time, I found Sunshine State RVs' YouTube channel, and honestly, it became one of my favorite resources. Their videos are informative, well-produced, and show the RVs in a way that really helped me narrow down what I wanted. Those videos played a big part in my decision to buy the Nova 20C. Once I knew which model I wanted, I started shopping around for the best price. After comparing dealers, pricing, and reviews, Sunshine State RVs came out on top. I worked with Austin throughout the buying process, and he was great. He answered every question I had, worked with me on pricing and financing, and never made me feel pressured. Buying my first RV was a little intimidating, but he made the whole process easy. I decided to fly to Florida instead of having the RV shipped because I wanted the in-person walkthrough. Sunshine State RVs even picked my daughters and me up at the airport and brought us to the dealership. When we arrived, the owner, Nick, came over to introduce himself. He immediately let me know about a cosmetic issue that had happened during transport from the Coachmen factory. A tire had been placed inside the RV during shipping and left a stain on part of the flooring. They had already tried everything they could to remove it, but it wouldn't come out completely. What impressed me was that nobody tried to hide it. Nick explained exactly what happened, apologized, and gave me a few options. Everything else on the RV was exactly as expected. Then Corey patiently walked me through every part of the coach. After watching so many of their YouTube videos, I was looking forward to the walkthrough, and it didn't disappoint. He explained everything clearly and answered every question I had. Even after I got home to California, I reached out to him a few times when I couldn't figure something out, and he always got back to me quickly. That kind of support after the sale means a lot. The paperwork and financing were straightforward, and afterward my daughters and I spent a couple of days at a nearby RV park learning the RV before driving it all the way back to California. I thought that was the end of the story, but it wasn't. Sunshine State RVs contacted Coachmen about the flooring issue, and not long after, I received a phone call from Nick, the General Manager of Coachmen Class B. He apologized for what happened and told me they wanted to make it right. Their solution honestly surprised me. They arranged to have my RV picked up from my home in California, transported back to the factory in Indiana, the entire floor replaced, and then shipped back to me. They worked around my schedule and handled everything. Special thanks to Paul at Coachmen for coordinating all the logistics. When I got the RV back, the floor looked brand new. You'd never know there had ever been an issue. I've owned the RV for about a year now, and looking back, I'm just as happy with my decision as I was the day I bought it. Sunshine State RVs earned my business with their pricing, but they earned my respect with their customer service. Austin, Corey, Nick, and everyone else I interacted with treated me incredibly well. Coachmen (Nick and Paul) also deserves a lot of credit for standing behind their product and making things right. Buying an RV is a major purchase, and it's nice knowing there are still companies that genuinely care about their customers after the paperwork is signed. If you're considering buying from Sunshine State RVs, I wouldn't hesitate to recommend them.

Court Fink is an outstanding sales and technician rep. He was honest and up front and managed to…read moretake care of my needs to sell a 2022 Genesis Toyhauler, that I had cosigned on a loan. It had issues that needed handling and I was anxious to get it sold and minimize my 50,000 dollar loan. After sharing with me the potential cost of repairing the problems and getting close to low bluebook could take some time. Knowing I wanted out as soon as possible, I asked if 20,000 could be the starting price that could move it quick. He said more so as the fall months approach but he thought that was a reasonable start. Signed an agreement on asking price and in less than a couple of weeks, I received a check for 17,000 and the co-sign nightmare was over. Moral to my story, Court Fink and Sunshine RV will be my go to if I am ever in the market for an RV. Further more, I'll never co-sign for anyone including family. If they default a the co-signer has deeper pockets they'll come after you because the defaulting party are less likely to respond to the lending party. Tough lesson to learn if it involves family.

Same day service . Friendly knowledgable . Highly recommend . Will call again if neededread more

I contacted Old Goat because of the previous reviews. I didn't hear from him for four days!…read more Another RV repair had also referred him to me. When he did finally respond. I found out He no longer does the work I need. He didn't even attempt to refer anyone or any place! When I asked him directly about knowing someone. He said to contact an RV Company. Not a specific Company? Sad to say. I didn't find him very helpful at all.

Outstanding service. Price more than fair. As a fellow RVer is a fantastic source of knowledge…read more Tony is more than willing to provide any answer. Definitely the one to call!

He made quick work of the awning repair on my camper. He was on time, had the parts he needed, and…read morewas easy to deal with. I will definitely be using him for my next needed RV repair!

If your an RV owner and you're looking for an alternative to the disappointing service department…read moreat your dealership contact Steve Taylor at "The RV RN" a nationally certified RV Technician who goes above and beyond when it comes to customer service. When my rear A/C unit began failing on my Class A Diesel MotorCoach I knew I had no interest in taking my rig to the dealership even though it was under warranty. Fortunately my extend warranty recognizes a certified RV technician to troubleshoot and make repairs, of course this cost comes in the form of a reimbursement so documentation and photos are required along with a detailed invoice. Besides a tremendous skill set and years of experience in the RV Industry Steve also brings honesty and a strong ethical component to the business and a very fair pricing schedule. If you're looking for a dependable and reliable technician look no further than The RV RN. I knew the reputation of the RV Industry prior to purchasing my MotorCoach and I also knew at some point I'd need a Nationally Certified Mobile RV Technician to help fill the gap when I lack the skills or if the task required a second look or a extra set of hands or it was something that I simply didn't want to tackle. I am very happy with the service Steve provided and the prices for those services - no one welcomes mechanical or electrical issues but you'll sleep better at night knowing you have a resource and a partner that will provide solid solutions when it's required I know I will...

He was responsive and came to examine the trailer within a couple of days. He ordered parts and had…read morethe Awning and arm replaced in a reasonable amount of time and at a fair price.