Excellent customer care. The owners were very attentive and went above and beyond to ensure the…read more"birthday girl" and her squad had an amazing time. They set the tone in their space with some nice sounds, were very knowledgeable, and patient as we were a nice size group. I will definitely be back and highly recommend! 10/10 - VP

Such a romantic date night idea! Don't miss this hidden gem and make a candle while watching a…read moremovie! The owners are so sweet and helpful and definitely add to the experience!

The River Oaks location is a wonderful addition to the brand. The manager, Rosa is absolutely…read moreoutstanding. The associates are attentive and helpful without hovering, a balance between service and allowing customers to browse comfortably. What I especially appreciate is the atmosphere. Unlike many of the Houston stores that are often crowded with demanding customers, this location maintains a calm, pleasant environment that makes shopping enjoyable. It truly feels like a hidden gem. It's also one of the few BBW stores in Houston that I haven't witnessed the constant, brazen shoplifting that has unfortunately become commonplace in retail and especially in this crime ridden city. Combined with the exceptional merchandise and thoughtfully curated inventory, the River Oaks store offers a refined shopping experience that keeps me coming back. It has quickly become one of my favorite places to shop in Houston.

Bath and Body Works, the place to be when you want to pick up your "smell goods". I had the…read moreopportunity to visit their Montrose location during their "$5.95 Scents" sale, and I cleaned up! So many choices! I did place my order online and their system to make your purchase is very easy. I opted to pick up my online order at the store. I was immediately greeted and directed to where I could pick up my online order. This was a simplified process. I decided to get another scent that I did not order online, as well as trade out one that I had ordered online for something I liked better. They worked with me and were so gracious in allowing me to make my trade out, and I appreciated it. There was a scent that I wanted that this location ran out of, they were kind enough to call the neighboring store for assistance (their Rice Village location) just minutes away. The Rice Village location had what I needed and then some! Something that really impressed me about the Rice Village team was how friendly and warm they were! Their customer service was on 10! Cudos to them! Over all a great experience! Of course, I will be back.

My husband has been purchasing beautiful arrangements since their first location opened. Gus is the…read morenicest and creative person! I specifically love their pumpkin arrangements and Christmas arrangements as well. When flowers are maintained properly they last a long time. I also have a forever arrangement, which is still looking gorgeous after 2 years.

Thank you order was perfect and our graduate absolutely loved them…read more Ordered the 50 rose Ramo Buchon with pink wrap.

Disney princess theme has return, and I'm here for it. I visit to make and exchange and it was…read morecool. Which I'm thankful for because they have changed their policy whereas its not as simple as before. I appreciate the lady who informed me of the policy to whereas the return updates monthly or either every 3 months. Not annually as I thought. I thought it was just $250 per year of return and exchanges without a receipt. I'm not the best to keep up with paper with receipts, and I really dislike whenever they select the choice for me, if I want it print or emailed. Now if you going to choose something for anyone, select BOTH, not just one, especially when you have this strict policy on returns. which is why I try to stay out as much as I use to shop there.

Service was okay, usually they are a little more upbeat but maybe because I came right at opening…read more Store was clean, organized and they always have great deals!

Outstanding Houston themed collection of cards. Definitely worth a regular visit for special…read moreoccasions.

Local card shop with unique merchandises. When the family is looking for a unique card or gift,…read morethis is the place we visits. Prices are higher than the national chains, but the personal attention and unique merchandises are worth the extra cost. It is located in a small strip shopping center with limited parking.

UPDATE: Thank you for the clarification Patrick. I do…read morerealize I jumped quickly to my judgement and for that I apologize. Again, thank you for the response and I am now a bit more open to visiting your shop. I stopped by to look for a goat milk soap for my mom. The two men working at the register suddenly stood up and were on high alert. Immediately my friend and I felt like we were being watched. They had a good selection of soaps which led me to pick up a honey bar of soap. Seconds after, the young caucasian man told me he could hold it for me in the front. Mind you I had no bags in my hands and neither of us were hiding. If I could give it 0 stars I would. I didn't walk in to be racially profiled or observed like some wild animal.

From the name of this store you would think it was a store specializing in Food, but is not. This…read morestore specializes in French products with a couple of American brands. This little gem has French jams, salts spices, candies; basically specialty food items in back of the store. However, the front of store has beautifully rich soaps, creams, candles and bath products from France. This a great store hostess gifts, Birthday gifts and just for items to pamper yourself. This a store you definitely check out!

Obsessed with this store! Such an amazing selection of gifts. You can literally find something for…read moreeveryone in this one store. From the best selection of mahjong gear to an incredible selection of Mackenzie Childs to such a beautifully curated assortment of jewelry - they have it all. I got my favorite necklace there! The people that work there are so kind and helpful. I never write reviews, but I had to for this store!!

They are really nice and have a lot of MacKenzie-Child pieces and children's toys. They have a good…read morechoice of Mayleg.

Too bad I 'have' to give any star. Went in on Saturday to buy Another 13 lotion instead of just…read morewaiting on shipping. Worst 'customer service' ever. That wasn't even the part that is SO disappointing. The lotion did NOT SMELL like Another 13. Not sure what is happening but was told they don't make it in the shop there. It's sent to them and I guess all they do is package it. Only found out once I left the store and went to put it on. Immediately I knew so I went straight back in (after finding a new parking spot) and asked if the formula changed (thats when I was told they don't do it there) so because there was essentially NO SCENT -not even their tester I asked to exchange it for a different one. Super pissed I was forced to buy anything when I couldn't get what I went for. They were out of the 110 bottle and I was almost going to buy one of the perfumes and I'm so glad I didn't. I will NEVER give this place my money again. Sticking to Neiman Marcus. Bunch of rude people!

Came in for a pickup purchase, which was prepared in less than one day. Sean was very friendly and…read moreinformative about the scent profiles and helped me with purchasing a few samples to try. The store smelled amazing and was very clean. I am excited to try these scents out! I was skeptical about the experience based on previous reviews, but did not feel unwelcomed here. Sean and the other employee (who's name I did not get) were quick to assist and greeted me upon entry. They were personable and welcoming.