Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

Emily cut and styled my hair, she did absolutely amazing! The vibe here was great too.read more

I went to Madison for my second haircut and requested a half inch cut off the ends. She gave me a…read morecompletely different haircut. It looks like I ran into a weed whacker and there is no fixing it or do anything to it. It is ruined for at least six months.

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!

Phenomenal person and skills…read more 10/10 recommend for anyone. Nichol is a guaranteed to be quality hair dresser, no matter what you are looking for. She is always waiting ready to go with a smile on her face when I arrive. I have been seeing Nichol for years now as she gracefully cares for my very high maintenance hair & DreamCatcher extensions (she is certified!) Nichol always is a selfless person who cares for every client she has and makes sure they receive exactly what they are looking for. I have sent numerous friends to Nichol, who all returned right back. Whether it's highlights or full color, all of my friends left w icy blonde hair. She's amazing at combatting yellow tones & even ombré. If this isn't enough, she now even MICROBLADES and gives my male roommates amazing cuts. There's nothing Nichol can't do, and do with skill, precision, & excellence. No matter what your hair needs could be, I'm confident Nichol has got you covered. Best hair dresser I've ever had & couldn't possibly give a higher recommendation

I've been looking for a hairstylist that I trust and I'm so happy to have finally found Nichol! I…read moregave her an idea of what I wanted and she did such an amazing job. She was so friendly and took her time to make sure I loved it. I would definitely recommend going to Nichol!!

I had my hair done yesterday by Christina and asked her to highlight my hair golden blonde. I even…read moreshowed her a picture. I also asked for a cut and style. She made my hair brown instead of blonde and did a decent job on cutting it, but didn't color as usual asked her too. She wanted to charge me more money to come back for some highlights after already charging me. I've never had a stylist who didn't want to take care of the redo and see a happy customer. She immediately gave me a bad attitude and said it doesn't look like you can afford this so I will do it for free after I already gave her the money she asked for and a 20% tip. I must say it gave me a bad taste in my mouth and felt quite insulted. I won't be returning to this hair salon again.

The hair stylist listens to what you are saying and is sweet and kind. I've been there several…read moretimes and always leave happy. She also does a wonderful job on my son's hair! highly recommend. Also on a sidenote, parking is easy and it's a great location.

I love this place! I have always been extremely happy with the services I have had done…read more When I've had a last minute need or event they have always been very accommodating and gotten me right in. Everyone here is extremely talented and skilled at what they do. I get so many compliments on my hair and I always recommend Ell & Co. The salon is always very clean and professional. The staff and stylists are so welcoming. Every time I go I feel as though I am visiting great friends.

Bill does a quick, great hair cut & dry, plus hides the balding spots…read more New location is very nice.

Brittany did my hair and I loved it. She recommended what would be best for the look I was trying…read moreto achieve and gave me one of the most beautiful balayages I have seen. She also gave me one of the best haircuts i have had. She was so personable and made my experience amazing. Brittany will definitely be my new go to hair stylist.

From the owner: My mission is to make you look and feel like your most authentic self. Using the most up to date…read moretechniques, you will always walk out of the salon feeling like the best version of you.