I give them a 3 due to I got $37.65 for 44 items most was brand new, so I got less then a dollar per item, this was not only clothes, when came in the lady was very rude and not polite. Customer service is a plus for me. read more

Once Upon a Child is a cute, little shop that has a great selection of kids clothing, shoes, and accessories. They also offer the option to bring in gently used children's items you no longer have use for and will pay you in cash or store credit. I highly recommend taking the store credit option because your money will go farther. We were able to clear some space of our daughter's old items and were able to leave with a wonderful winter jacket that she will be able to use for a while. We enjoy that they are here and we can make use of their great business and friendly employees. read more

Always have what I need. Very easy to sell gently used clothes. They are my first stop every season to stock up my daughter's closet with everything we need.. and maybe a little more than that. Haha read more

I was amazed at the amount of items available for purchase. Everything was clean and ready for sale. The employees were very helpful, answering questions and helping me get to some items. The store was clean and well laid out. I was thrilled with the amount of clothing I purchased for my infant grandson at such good prices. read more

Selling is a rip off. Buying is a rip off. Most items are dingy, faded, and dirty. The owner is not a nice person and has turned what use to be a great place into a miserable experience. read more

If you want your time, completely wasted, stop on by at once upon a Child to try to sell clothes. I took a basket full of clean nice clothes some even still had the tag on them. The people told me give them 40 minutes. I waited a whole 40 minutes they didn't buy one item from my basket told me the clothes were stained. But the whole entire time the basket was never touched. The clothes were folded in the same order. I had them in the Lady also told me the reason why they couldn't buy any. It's because they're trying to sell out. Don't waste your time on these people. read more

If you are in need of anything for a child this is the place to go. It's packed with all different kinds of clothing, accessories, and toys. It is a little hard to see everything with how much is on the rack but the prices are not bad and most of the items are in good condition. read more

First lets say everytime I come to the location on rivers ave Aquellah B always helps us out! She's definitely a people person and very aware of the store and everything in it. I will always come to this location when coming to the North Charleston area! read more

Great customer service everyone is so kind there helped me find what I need would come again

Today we went there and it was a huge 80% sale on Summer and spring clothes. They have a great selection and age range here all the way up to teenagers. They offer a 10% discount for veterans and military too, and the prices are really reasonable. It's a large store and definitely worth checking out if y'all got kids! read more

Once Upon A Child - Children's Clothing Near Me - North Charleston, South Carolina

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First time in this store and I nearly lost my mind. So many bargains, so many racks, so many shoes, Toys, outerwear, baby gear/equipment. I was shopping nearby when the baby walkers and strollers outside the store caught my attention. Having a new 4 month old grandson, I thought a little peruse couldn't hurt. I ended up purchasing a baby saucer! It was nearly new and very clean. The store was filled with people and with things to buy. The employees were helpful and the racks were full. It's obvious that many people shop this location to buy and sell. I don't know who came up with this idea but it's a very clever one. Kids grow very quickly and parenting can become quite expensive. This is the perfect solution. I plan on returning and I highly recommend this store. read more

Once Upon A Child - Children's Clothing Near Me - North Charleston, South Carolina

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Once upon a child has quality clothing and toys for very reasonable prices. The staff are very helpful and the store is always well stocke.

I went in yesterday 10/20/22 and the woman at the buy counter was nothing short of amazing ! I believe she said her name was Amber? But I could be absolutely wrong. she offered me a screwdriver to put my toddler beds back together and even found a matching screw when I realized I miss placed one of ours. she even gave me her own hair tie when I was getting overheated and stressed because my twins were acting like Donnie from the Wild Thornberries. the whole thing was a great experience and I'm pleased with what I was offered for what I brought in to sell. The only issue I had was I had hoped to find winter coats for my kids and there wasn't much of a selection (either that or they're all lumped together on a rack and I just missed it). I'm a mom of 4 young kids who are growing incredibly fast so once upon a child is always my first stop when it's time to replenish their wardrobes. thank you again to the wonderful woman at the sell desk that helped me ! A. Cason read more

Once Upon A Child on Rivers Avenue in North Charleston is a great place to get children's clothing, shoes, and toys at a really good value. I am always impressed with the selection of quality items that they have available and you can get a lot of good things for a low price compared to some other nearby stores. The staff here is very helpful and makes the shopping experience very easy. read more

Once Upon A Child - Once Upon A Child - Children's Clothing Near Me - North Charleston, South Carolina

Our family has been shopping here regularly for the past 20months for my granddaughter. The items are quality and quantity. We have gotten so much for her at such reasonable prices! We love this store! read more

I don't see buying baby clothes from Once Upon A Child as much of a bargain; really everything in this glorified Goodwill is overpriced in my opinion. However this doesn't stop the herds of mom's and their children from being in here. I went in with my wife and daughter and immediately regretted my decision. My anxiety level shot through the roof with all the mom's shopping as if it was a Black Friday sale or something. They were grabbing, tearing, pushing, shoving, and everything to get a bargain. It was complete and total madness. But seriously though, for used (even gently) clothing it is too expensive. read more

They don't take very much of what I bring in & when I get everything back it was just trashed and thrown into the container or basket after I just spent hours ironing and folding everything neatly. I have found that if I drive to the Surfside Beach (Myrtle Beach) store they take almost everything and pay a lot more. read more

This is the absolute worst store- the inside is disgusting, who would want to shop for there childrens items when the floors are GROSS and nothing is organized. The staff is rude as hell, I was greeted upon walking in to sell items by the rudest lady. She acts miserable at her job, shes better off quitting or getting fired because she makes customers miserable just looking at her. I never got her name, but she is blonde shoulder length hair and says she is a "manager". She told me after i wanted to sell items that if i was not back in 30 minutes she would be taking all of my clothes items but she will not be giving me the money and if I came back then oh well. who would want to buy their precious babies items from these miserable and rude people? who would want to associate there sweet children with these type of people? I definitely do not. I will continue to go to the Once Upon a Child in West Ashley. Those ladies over there are so caring and considerate of every adult and every child in there! North Charleston Once upon a Child holds the exact same reputation as North Charleston itself does- Trashy. If you do not like your job, QUIT!!!!!! Do not make others miserable read more

This place is kind of like falling down the rabbit hole. Upon entering, the staff members at the front door just kind of glared at me and then begin aggressively laying down the RULES, of which I apparently was breaking in some way. They were unprofessional and awkward and I was especially amazed that they would be so hostile to their customers. The store was packed and a little overwhelming with too many items crammed together...I guess sales are down...and it smelled like dirty feet in some areas. Maybe because of the used shoes? I ended up buying some hair bows. There was nothing there that enticed me to return. Maybe it would help Once Upon a Child to remember that they are not Macy's, but are selling old used children's clothes. And it doesn't cost anything to be nice. read more

I had a bunch of baby/toddler clothes that I had been unable to sell at a garage sale but thought I would try Once Upon a Child. The whole experience was horrific and certainly not worth the gas to drive there. Everyone there was unfriendly and seemed as though as I was completely putting them out by asking them to look through my clothes (which is their whole business model: buying used clothes and reselling them). I had good clothes, clean with no stains; however, after being required to return four hours later (unless I wanted a store credit instead of cash), they hardly took anything we dropped off and were offered just a tad more than $10. Totally not worth the time it took to take the clothes off the hangers and drive up there from Mt Pleasant. If you have old clothes to get rid of, I'd recommend you donate them somewhere or take them to Goodwill. At least maybe someone who needs them will get them ... unless, that is, you want to be treated rudely to get very little money. read more

Dear Owner, The outfits with the tags still attached were not onesies - they were coordinating outfits. Sold by your store with stains and tried to return / exchange and you would not do either for me. The puzzle was taped and sealed to imply completeness. I can understand that you have a business to run and make a living. But being rude during the process is not going to help you any. Sometimes, being pleasant is all that is needed... it's Customer service - comes with the territory. I worked in fast paced, hard core airline business - one flight cancellation and it's an instant nightmare - I know all about being polite regardless of the situation. It is possible. My previous Post: Just moved from California and one of the women at church told me to check out Once Upon a Child for kids clothes. She even bought me clothes from there for my new born baby. She said I could easily exchange them if need be. My experience: horrible! I tried to exchange the clothes and they wouldn't - even with their tags still attached! They said they would buy them back. Guess what - they didn't even buy it back because there was a slight stain! What?! I didn't even use them! And they were super rude about the whole bit! What's worse is we spent money there too... My little 2 year old son is super in to Thomas Puzzles - so we bought one from the store for a buck. Good deal - it was wrapped up and gave the illusion that all parts would be there... and NOT SURPRISED - one piece was missing and made my son super sad. "Mommy, where is the Thomas Piece?"That's a lot of fun to deal with. Yeah, thanks ghetto store! So, my mellow calm husband said we are never going back there. read more

Not sure why this place gets such a bad rap. They always have good stuff and it changes often. Especially good during holidays. We went recently and they had a TON of Halloween costumes. We like to go there for dress-up clothes for my daughter and accessories, like hair bows. The toys and household goods are more geared towards 0-18 months, but other than that, they have a good selection. read more

I've only been there once but the staff was friendly and helpful. Two employees helped me. One was experienced and the other was new. I had to return some items that were gifts (duplicates of things we already had). No big right? Well the items were bought from a store in Myrtle Beach so at first the question was can they accept a return from another store but after a quick check they had no problem giving me store credit for the items. I used some of the credit right then for a cute outfit. Happy customer. read more

If you have yet to discover Once Upon a Child, you are in for a treat. This location is easy to find, park, and get in and out with bins if you have to park in front of the store. The selection is great- especially the shoes- they have so many bins of shoes and many of them are in great condition. -Great clothes selections, all color/size sorted easily. -A separate section of dress clothes and school uniform clothes. -The toys are also aplenty! -Baby gear -Nursery decoration packages. All of the locations I've been to have been great, easy to deal with once you learn the basics of trading, and a great value overall. read more

I was very disappointed in the staff and how unprofessional they were. Several of them were speaking about wishing someone didn't come into work because they just "wanted to have fun" and then later on as I was leaving the store one of them cheered that the employee wasn't coming in thanks to Emily... Not the type of environment you want to shop with your child in and very rude of them to speak of their coworker that way especially in front of customers. They were all extremely loud and yelling across the store to each other. read more

Want to feel like a second class citizen in a second hand goods store? Here's your store! Last week when I was in the store, I paid cash, (2) $20, and (2) $10, for an almost $60 order. The cashier kept ducking behind the counter. After several minutes I asked, are you checking if my money is counterfeit? She replied along the lines of: No, I am just scanning them to see if they are real..... ok, and EACH one???? I understand not wanting to get ripped off, but just as a disclaimer, They NEVER check ID's to make sure that the credit/debit card swiped is really yours and most of the fraud I have experienced has involved someone stealing my bank card info and going on a spending spree.... I let it go as company policy. I visited today and just before checking out (with a debit card), I selected some books beneath the register because of their book sale. There were three workers behind the counter, one of them at a register. I looked at her and stepped forward and she asked if I was ready to check out. I said "yes". She said that I needed to go to the back of the store and stand beneath a sign until someone was ready to check me out..... Wha What??? I am near the front of the store, at a register, and there are NO other customers waiting to check out, with THREE people behind the counter looking at me. I walked to the back of the store and stood beneath the prescribed sign. The ladies kept working. Finally after a couple of minutes of standing beneath the sign, one asked if I was ready to check out.... Mind you, there was NOT a big distance between her and the first lady who had asked if I was ready and sent me to the back of the store... and I am still the ONLY customer at the counter. "Yes", I responded. She looked at the third lady who shrugged and said, "I can take her". This is the most unprofessional and rude customer service! What is wrong with people? Good prices or not, I have 5 grandchildren, but I will NOT be returning to this store. read more

They don't give you very much for clothes and claim they have too much piling when half my clothes were never even worn.. waste of time trying to sell to, but not bad to shop from. read more

One gets one star bc if I didn't I couldn't post. Where do they get off offering me $3.75 for my daughter's coat that cost over $100 thst she only wore 3 times. I mean come on thst coat is to die for its in fashion right now my daughter just out grew it. This store is a rip off! !! Im livid read more

I have sold and purchased with this store for 7 years. This weekend was the WORST! As the store has gotten more advertising, the customer service has gotten worse. I walked in and I had forgotten that my clothes needed to be in a container, so immediately I was yelled at that "you need a container, because we can't risk it." No Hello, Welcome to Once Upon a Child or anything of the sort as they used to do. The worker was RUDE and ABRUPT!! I don't know if that group of store workers were just overworked or naturally RUDE by nature. I have noticed that each time I go into this location (Rivers Ave.) there is a new group of workers in there. The workers turnover rate seems to be high and frequent. Anyhoo, so I went to my vehicle and got a container and from there, I was yelled at again that the wait time was 20 minutes. The worker was still looking at something in another direction so I had to ask if the remark was even directed at me. I shopped and did not find the usual bargains but picked up a few things and When I got up to the front to check out, they had offered me $9.00 for two Izod suits and one jacket (all Izod from Belk) (one never used), still had the tags on it. My son grew out of it before he could wear it. I have never been offered anything less than $35.00 to $40.00 for the clothes I sell. I was told that it was due to inventory. Hhhhmmmm, funny there wasn't one suit on the racks in the size 8 or 10 sections for boys. Inventory you say? Now I have had jeans before and I was told that they had too much inventory of jeans and I saw that for myself, but this weekend, the inventory statement about the suits was NOT true. I have rarely even seen suits in the boy's sections. Unfortunately, much like most experiences now in America, I believe the entire visit was overtly related to something other than the clothes I had in my hand and more about me. It is sad. I will no longer support this store with my business. Honestly you can get good deals elsewhere by searching for sales and don't frequent places where you are disrespected or Not valued as a customer. read more

Shopped here for many years, it's always had its downfalls but I put up with the negatives because I still enjoyed shopping there. I stopped because of how incredibly rude the management is. They cussed at me in front of my child when I asked about an item being marked wrong. They then were very rude when I complained online. You can find multiple examples of their poor treatment of customers that complain online with a simple google search. I use to stick up for them when people would speak poorly of the store. As everyone knows, whenever you talk with friends about this store everyone has negative things to say. It hurt even more to be treated so poorly by them after more than a decade of shopping there and sticking up for them. The Myrtle beach and Columbia locations are owned by different people and are far superior to the Charleston and Savannah locations. There's also much better option in Charleston like Tiny Tadpoles, Angels and Rascals, Kid to Kid and the seasonal consignment sales like Charleston Repeats and Switcharoos of the Lowcountry. You can find much better deals at other places or even buying new and you don't have to worry about being treated like garbage if you have a complaint like you would at Once Upon a Child Charleston. read more

This store definitely serves a specific purpose and savvy shopper looking for a deal on kids clothes. I have a 5 year old and most of the clothes we've bought her have been used her entire life. Kids are going to ruin and soil their clothes anyway and then outgrow them so what's the point of spending tons of money? If you agree you'll love this place! The staff is OK but they are definitely looking for seasonal, brand specific stuff and you'll just have to get lucky if they want to buy your stuff. We took a ton of higher end stuff into them and they only took a very small sampling valued at $19. We might go back, we might not. read more

By far the best place ever Friendly staff Quick processes Tons of merchandise that changes daily Always have what I'm looking for no matter the season Organized Clean Smells great! Great product I always feel at home and leave with a smile on my face read more

Did a closet clean out for the new school year for my boys. I sent my daughter to Once Upon A Child. With a bag of 27 items in excellent condition a few new with tags and several new without tags. My daughter came home with 7 of the 27 items. Once Upon A Child kept 20 pieces and gave my daughter $22 and change. I tried calling the store to speak to someone bc I just knew that was a mistake. Couldn't reach anyone...answering machine picked up both times. Got off work and went to speak with someone directly and was to told that they payout 20 to 50% of what they can sell the item for. I let her know that the payout given wasn't within that range. She then says that the quote for payout is computer generated so basically what the computer quoted is what they offered. I will donate my items or sell at a yard sale before I ever do this again. I feel taken advantage of. read more

I really like this store. I have been in a few times and got great deals. I get their coupons and save even more money. Never tried to sell anything or return so maybe that's why I have a high rating of this business. read more

This a great store to look for clothes that are adorable and at a great price ! They also do military discounts and they also give you a card after spending $200 you get another discount for like 20% (I think) . They have a great selection I'll admit but if you think you want to sell your clothes to earn some extra cash, you'll be disappointed. I brought boxes of clothes , almost 40 pairs of shoes and 2 toys and they offered me $40. Ha, no ! Unless you're willing to just get rid of stuff at a low price then hold on to it ! But be considerate, their prices are really low so they have to lowball you to make a profit ! Other than that it's a great store ! read more

The experience was amazing-it was clean and organized, it didn't smell of a resale shop. There was a huge selection of books which kept my child busy and my cart full. Great sales too. Like anyone I'd love for them to pay top dollar for my used stuff but then I wouldn't get great prices on their racks. I've been to several Other Mother's and Once Upon a Child's and this was by far the best. We will definitely be back. Pro Tip-$1-3 for school uniforms? Yes please! read more

Love this place, Designer childrens jeans at 75% off! I mean who cannot love being that they look practically brand new :]. Granted the toys werent all that appealing but this is a must stop for recessionista mommies looking to get great steals in such tough times read more

I was actually in the store yesterday to purchase a few things for my nephew. As soon as you walk in the door, you can see how clean the store looks and smells. Everything is organized and not a mess to go through. I have a great experience every time I go there and will continue to go there. read more

I absolutely love this place. I was able to get my 12 year old all his back to school clothes well within budget as well as keep up with my fast growing newborn. The store is always clean and the staff is always very helpful and friendly. It's always super easy to find the sizes I need and you can't beat the prices. read more

I am NOT happy at all!!!! for one, the OWNER of this store was extremely rude to me!!! I did not have my clothes folded that I was trying to sale and she told me that I was not serious about trying to sale my merchandise!!!! she was very snobby to me!!! also, I took a ton of things and she only took a few items!!!! I had about 800.00 full price items with me at the time and she only paid me 5.85!!! not a lot, considering I drove from Summerville!!! the way that woman talked to me, I WILL NEVER BUY ANYTHING FROM HER EVER AGAIN!!!! they way she spoke to me, she tried her best to make me feel like I was nothing but white trash!!! I guess since her store has taken off and starting to do good, she feels that she is now better than everybody else!!!! I do not recommend anybody shopping or trying to sale these people anything!!!!!!!!!!!!!!!!!!!!!!! read more