My husband and I were fragrance shopping on December 14, 2025 while doing our Christmas shopping…read more While we were smelling a different brand, a female employee walked behind us and asked if we wanted to smell Dior, which was noticeably on the lower end of the price range compared to what we were already viewing. At the same time, another employee positioned an iPhone near where we were standing, which made us feel uncomfortable and singled out. We are both African American, and the behavior of the employees felt prejudiced and unnecessary. We entered the store fully intending to purchase fragrances, but left feeling disappointed and unwilling to spend our hard-earned money in an environment where we felt judged rather than welcomed.

Nordstrom Rack is an off-price department store chain that has hundreds of stores across the U.S…read more Its parent company is the luxury department store Nordstrom. This particular Nordstrom Rack is in The Block Northway shopping center. This Nordstrom Rack has two floors. The top level contains merchandise for men, children, and home, and the bottom level contains merchandise for women. I focused on the women's clothing. I saw an assortment of shirts, pants, shorts, dresses, coats, and other apparel that previous retailers could not sell. I recognized brands such as Calvin Klein and Nike, but I had not previously heard of some of the other brands. I thought that the prices were low to moderate. I decided to purchase a pair of UnionBay shorts for $23. The cashier quickly and correctly rang up my purchase.

I was here the other day with my fiancé to get him some work pants and the workers there were…read morefantastic. We were helped by two young manager, I believe one was Colleen..? and they made sure we got what we were looking for. We're looking forward to coming back and we hope the two girls are there to help again!

From the owner: From the Motor City to the heart of Western Pennsylvania, Carhartt's new home of hard work at Ross…read morePark Mall is built to outfit and support the people who keep Pittsburgh running strong. Forged by steel, shaped by rivers, and powered by generations of grit, this city has long stood as a symbol of determination and pride. From the tradespeople rebuilding the skyline to the innovators driving new industries, Pittsburgh knows exactly what it means to put in an honest day's work. Now, Carhartt is proud to plant its roots in Pittsburgh and provide its hardworking community with rugged, dependable gear they can rely on from the first shift to the last light of day.

Pittsburgh does not have as many upscale malls as do larger cities, and I think that Ross Park Mall…read moreis the fanciest mall that we have. This indoor mall has two floors and over 150 stores. The anchor stores are Nordstrom, Macy's, JCPenney, and Dick's Sporting Goods. Luxury/designer stores include Burberry, Gucci, Louis Vuitton, Tiffany and Co., Kate Spade, and Tory Burch. The mall also has many lower-priced clothing stores, including American Eagle, Banana Republic, Buckle, Chico's, Express, GAP, H&M, Hollister, J.Crew, J.Jill, Levi's, LOFT, Madewell, PacSun, Victoria's Secret, White House Black Market, and Zumiez. Unfortunately, a few of my favorite clothing stores have closed since my previous review. Several other stores sell shoes and accessories, such as Coach, Foot Locker, Kay Jewelers, Lens Crafters, Pandora, Sunglass Hut, Swarovski, Tumi, VisionWorks, and Warby Parker. The mall also has electronics stores such as Apple and phone stores. Stores for home goods include Crate and Barrel, RH (formerly Restoration Hardware), Tempur-Pedic, and Williams-Sonoma. Current restaurants are Auntie Anne's, Cheesecake Factory, Plaza Azteca, Nordstrom Ruscello, several casual restaurants in the food court, etcetera. Unlike many other indoor malls, Ross Park Mall is not dead. Most store fronts are occupied, and only a few store fronts are empty and awaiting future retailers.

Nice mall! Very clean and had a great selection of stores, including designer. I love Nordstrom and…read morewish so badly we had one where I live! My son had a ball shopping at Zumies and staff was very nice!

Received over $200 value damaged product bought online from this business. Owner told me to file a…read moreclaim with UPS because her hands are "tied" even though as the shipper it's her claim as she will eventually receive the refund. She refused to take the damaged item back and insisted that I file the claim. I then filed a claim as the recipient to which UPS told me to contact shipper to proceed with the claim. UPS also confirmed that shipper will receive any refund. Owner ignored all emails and communications from me and never responded including any request to cooperate with the UPS claim. It's possible she's intentionally uncooperative. Very dishonest and does not run her business in good faith.

Diaper Depot is an awesome store with amazing owners! I've never visited their brick and mortar…read morestore (GOALS) but their online shop carries great products for babies, children, mom, and the home and their customer service is above and beyond! I've been shopping with them for two years and the customer service and incredible online community they've created on Facebook (Diaper Depot Dish) have made me a customer for life. I 1,000,000,000% recommend you check them out!!

Gap is a retail-store chain that sells women's, men's, and children's clothing, shoes, and…read moreaccessories. Prices are moderate. I seldomly shop at Gap, but I decided to stop in this Gap store in Ross Park Mall. I did not find any regularly priced merchandise that I liked, but I decided to purchase two shirts that were on clearance. At the checkout counter, an employee promptly scanned my shirts and processed my payment. She kindly thanked me for my purchase. In the store, I had held the shirts up to me, and they looked as if they would fit my body. At home, however, when I tried on the shirts, one was too small and one was too large, although they were the same size. I concluded that Gap has inconsistent sizing. Well, I spent only $16 total on the two shirts, and I will donate them to charity.

Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better…read moreattitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a Gift Did you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!