I rented Bella Riva 108 last week for my families Christmas present and Brooks and Shorey are doing…read morea poor job of keeping the unit clean. We checked into black filthy floors including crumbs and a past guests press on nails under the bunks. The counter tops were gritty with sand and the beds were stained including bugs, hair and crumbs/sand in them. After driving from Michigan it's not what I expected such a nice property to look like. We were exhausted and had to try and clean the unit the best we could as it was late. I did call their after hours emergency. They sent an inspector who agreed the unit should not have looked that way all the while complaining of her own medical issues. She brought all clean bedding but we still had to vacuum all the mattresses and change all 7 beds ourselves. Brooks and Shorey promised to send a cleaning crew first thing Sunday morning. I had to call multiple times before they showed up. I felt we deserved better and at least one nights fee comped. Of course they wouldn't do that. Would not recommend booking through Brooks and Shorey.

Amazing service throughout the years! High tech oriented ,…read morevalued customer service and inspects rental condos for constants upgrades. They are local and manage many properties on Oaklaloosa Island through many decades. Very hands on if any issues and brand new building conveniently located. Owner of multiple properties

We have used Shannon and Tara at Navarre Real Estate Source to manage our property since 2020. They…read morego above and beyond to take care of our home and are super professional in their dealings with us as their clients and our tenants. Highly recommend to anyone looking for a property manager (or realtor!) in the area.

Shannon Mills was very scattered and unprofessional. From my past experience with her she started…read moreout great but did not want to do much legwork as if it were an inconvenience. She was a bit lazy to be honest. Was not impressed at all!! I do not recommend.

My experience with Sunset Beach Rentals has been nothing short of heartbreaking and deeply…read moredisappointing. What should have been a simple and professional process turned into an experience filled with disrespect, intimidation, and unfair treatment. The property manager, Colleen, consistently demonstrated unprofessional behavior. When I reached out to express genuine concerns, she chose to portray herself as the victim and dismissed me by saying I was "ranting" instead of addressing the issues at hand. Her attitude was consistently rude and condescending, and I truly regret ever renting from this company. Despite having the home professionally cleaned and detailed, they still claimed that nothing was acceptable. More than half of my deposit was taken without proper justification. Instead of transparency, I was met with threats--Colleen told me that if I pursued small claims, I would lose simply because they "have an attorney." She even made degrading comments that implied I was somehow unhygienic because I have two small children. No parent should ever be spoken to that way. I requested a move-out walkthrough weeks in advance, emailing multiple times, yet I was refused on three separate occasions--despite providing proof. Rather than taking responsibility for their actions, they continually shifted the blame onto me. The entire experience felt misleading, manipulative, and completely lacking in basic respect or integrity. I am sharing this so others can avoid the stress, mistreatment, and emotional toll I went through. Please think twice before renting with this company. No one deserves to be robbed of their deposit or treated with such disregard and disrespect.

Do not rent from this company. Wrongly lost part of deposit and they only care about money.read more

This company is amazing! Alanna goes above and beyond to ensure that her clients are well taken…read morecare of while providing a friendly and professional demeanor!

I honestly cannot recommend our real estate agent enough. From the very beginning until well after…read moreclosing, she went above and beyond for us in every possible way. As a military family, We were moving across the country to Florida, which made buying a home much more complicated and stressful. She wasn't simply our real estate agent she became the person we knew we could count on. She was always available, incredibly patient, honest, responsive, and truly cared about finding the right home for our family, not just making a sale. She helped us through every step of the process, answered countless questions, handled problems when they came up, and did things for us that were far beyond what we ever expected from a real estate agent. Even after we closed and received the keys, she continued to be there for us whenever we needed help or advice. Thanks to her, we found a home that we absolutely love. What makes her special is that she genuinely cares about the people she works with. You never feel like you're just another client or another transaction. She treats you like someone she truly wants to help. If you're looking for a real estate agent in the Fort Walton Beach area, I would recommend her without hesitation. We would choose her again a thousand times over. She deserves every bit of success that comes her way. Thank you for everything you did for our family. We will never forget it.

A great Realtor for both buying a home and listing for top dollar. Easy to to talk to, and she goes…read moreabove and beyond what most agents have done in my experience. I genuinely enjoyed working with her both to buy and sell my homes. Highly recommend.