I went there today because my cleaner wasn't working,they took it apart and found nothing wrong…read more They told me to go check the suction, it fixed my problem. Chris and Blake have always taken care of me, very professional and knowledgeable. They fix what is wrong and are honest!!!!

Been going here for several years. I feel they will try and help locate what ever I need for my…read moreolder pool being parts for my pump, Hayward, shock, and o-rings.

Great service and response time Good communication…read more Pool always looks great Very affordable

You know the drill. Finding a good pool service is like finding a reputable used car salesman. I…read moregot extremely lucky when I found these guys. First of all, they actually show up. Every week! The owner is Wain Auten. One of the nicest guys you'll come across. He's meticulous at making sure our pool looks the best possible. Not only does he take pride in maintaining our pool, but he takes the time to help out when you need some advice on any pool issues. For example, we have a home warranty, so any pool equipment issues go through them. Wain has offered help on a couple of occasions to get us back to normal while waiting for the repair people to show up. That's customer service - especially when not generating revenue from a repair. Another example; I was helping a buddy cut a dead tree at his bosses house. Their pool was a green, cloudy, disgusting mess. They said their pool guy kept telling them to replace filters, parts, change the water, etc. I told them they should fire whoever that is and I'd put them in touch with someone reputable. I called Wain and gave him the referral. While we were still cutting up the tree, he walked into the backyard! Subsequently, the pool is fixed and usable. I can promise you if you have these guys as your pool service, you'll never wake up to an MIA pool guy.

This is an afterthought review! I honestly didn't know…read moreSerkland was close by. My wife was the one that suggested I call. We had passed by so many times over the years and I never noticed it was located next door to Tacos Kissi, a taco eatery on Bethany Home Road. Mainly because Serkland is a small shop with just a few parking spots in front, and if you close your eyes as you drive by you'll miss it. Let me continue here on why I write this review. We needed service to our pool motor and I ended up calling Serkland to have someone out to service our pool motor. I wasn't in no hurry as I am fully aware that some businesses have a difficult time finding good people and especially parts are sometimes hard to obtain, and after I called I was told that he can't get a serviceman out for a couple of days which I was okay with. Fortunately I received a call much sooner and the person who introduced himself as Justin asked for our address to make sure he was headed our way. When he arrived I directed him to our unit and I felt very comfortable with him as he knew what he was doing. He worked to put a new unit which had to be put together and since it was a sticky humid day I had to give him some cold water. After all he is working outside. Justin did wonders and had our pool running again. I can't say enough about this place of business. We got taken care of by some knowledgeable people and nice people as well. The only thing I have to tell you is that they are not open on weekends but they will take care of you and whatever you need to take good care of your swimming pool. I know this is one of my shortest reviews but I was really impressed with Serkland.

My husband and I have been dealing with Serkland's Pool Service since 1984, we called them well…read moreover a month ago for some pool service since we live only about a half a mile from the store, and the service area is small l, we figured they'd get here pretty quickly. Since we made the appointment, we've only been able to get a hold of them once, and they told me, that we are "somewhere in the system", since then they have never answered the phone nor have they returned any one of our several messages that we have continually left them. We are completely dissatisfied with the service and we would never use them again. A very dissatisfied customer!

When my pool filter gave out at the start of the season, James came through fast. He diagnosed the…read moreissue with confidence, and walked me through my options without any pressure. On top of that, he took the time to educate me on key maintenance points that were never mentioned in two years with my last service. That level of transparency and care really stood out. Switching to him for ongoing service was a no-brainer. Great service, fair pricing, and someone you can actually trust. Can't recommend James enough!

James was awesome, he responded within 30 minutes of my inquiry and came out the next day to…read morediagnose my in floor cleaning system on my diving pool. I had never been happy with the cleaning this system provided and James gave me an option to either fix it or put in a wheeled pool cleaner. His pricing was more than fair and I opted for the wheeled cleaner. The pool hasn't looked better than it does now with this upgrade. I highly recommend James and Elite Pool Pros, they won't let you down.

This company is amazing. Tye and Shannon (owners) are dedicated to providing excellent work. The…read morebest part of working with them is their customer service. When I needed to be out of town for an emergency, they stepped up to help by making sure when they came by that everything was taken care of. They drove by to check on the house regularly and made sure that everything was good. They are great workers and I will never have another company service my pool as long as they exist!

Found Fish Outta Water when we were in need, just moved to the area and we are so thankful to have…read morefound them! They are super reliable, responsive, and helpful if you have any questions on your pool and/or equipment. When we moved in our pool took a hit. Ty and the team were able to get our pool back to normal soon after and we are so thankful to have them as our pool service!

Awesome pool shop! The staff doesn't try to upsell, they don't push products you don't need and…read morewill talk you through any issue that comes up with your pool. They do a monthly service for $84/month (not including chemicals) which is fairly reasonable for the area.

Very poor service, since they bought the company, weekly service missed, oool going green, wished i…read morefired them long before i did.

Unfortunately, I can only rate Mike on his reliability and Customer Service. Like other reviews…read moresuggested we spoke on the phone and he promised to schedule a time, but after more than three weeks, I've been ghosted. After sending him pictures and discussing what I thought was an excellent quote, he failed to follow through on service. We have multiple text messages where the answer was always "next week". I finally found another vendor who was able to come out and do the work for the same money or less. They actually showed up when they promised. I can't speak to his craftsmanship, but if you see a quote from this vendor, don't turn away anyone else until he actually shows up to do the work. I'm happy he's so busy right now but unless it's a big job, your business may not qualify for his time.

The owner Michael is extremely knowledgeable about his work. He doesn't cut corners, but he has…read moreaffordable prices at the same time. The only person Id want doing a repair on my pool again. He fixed the problem the first time and it was up and running before the end of the day. He even offered to warranty his work! Which is a huge load of my back because I've had nothing but bad experiences with pool guys up until now. If I could give this company more then 5 stars I would. Definitely recommended!

Everything went well , Doug and his people know their shit . I tell them what's going on with my…read morepool and they tell me the right chemicals to add and it works every time

Called Doug Allred about my new pool heat pump spraying water. He recommended it contact my…read morewarranty contact and report my claim. The warranty company said it would review my warranty in the next few business days. Doug contacted me and said he would swing by after work and check out my problem. Doug showed up as promised and found the problem, fixed it and left. I asked how much I owe him. He said he installed the heat pump and didn't want us to go without pool circulating the next several days. No charge. That's customer service. He backs his installations even though it was a manufacturer defect.