Thornwood cleaners was recommended by a friend for alteration needs. Zeny was so nice to…read moreaccommodate my requests and very helpful. Her husband , Cliver, was very nice as well to help out because my cell phone carrier has no service in the area and he lend me his phone so I can access the website I needed desperately at that time. The shop is very clean and in compliance with covid regulations. They have hand sanitizers for you as well. I highly recommend Thornwood cleaners.

Great people and quick service! Highly recommend to others in town!…read more Will definitely go again!

Before bringing in my suit I called to confirm that it would be possible to have it ready the next…read moreday as I would be driving out of town. They assured me this would be no problem and I checked in again when I brought the suit in person. However when I arrived to pick up the suit not only was it not ready, it was lost. 40 minutes later I walked out with a suit that was not clean and incredibly wrinkled from being mishandled. Do not go here.

Do not bring your clothes to this store! I had a BRAND NEW…read moreshirt pressed and not only did they ruin it, the owner refused to reimburse me for the shirt and gave me absolutely zero compensation for the loss. Also, It seems like every time I walk into the store, another customer is complaining about a lost item. The owner and his staff are rude and unhelpful. Take your business elsewhere.

Everything went well. 1 pick up and delivery…read more2 excellent quality of work 3 cost was reasonable 4 Best laundromat I've ever used.

I was in the area visiting family and needed a quick wash. Machines worked really well and place…read morewas nice and clean:) thank you for the service!

Worst experience at a dry cleaner I've ever had. Ruined my dress, refused to take responsibility,…read morerefund me or pay for the dress. Save yourself and go somewhere else.

I brought in a suit and a shirt on Tuesday morning and asked for it to be ready Wednesday, and I…read morewas told it would be ready at 5:00 pm Wednesday. I went in Wednesday at 5:30 pm and was told only my shirt was ready, and a promise of Wednesday at 5:00 pm actually means Thursday "anytime ". It said right on the ticket "Ready: Wed. 05:00 pm". I have no choice but to pick it up Thursday, a day later than promised. Not good.

Nobody runs a local business better than Joe. Provides a great service at a great price. He never…read moreargues with a customer will always work his hardest to get something clean or put a button back on. He takes care of his regulars like no other. This business is a part of what makes Pleasantville a great community. The customer loyalty program is second to none... there's no card, it's all in Joe's head. Good people and ones that care about their neighbors.

As a local college student, I do not have an extensive closet of business-ware for when I attend my…read moreinternships, meetings, etc. So it is very important for me to get my clothes back looking clean, neat, and in a quick manner for cheap. Luckily I have found a place that does all of the above. I usually get a clean and press (no starch) and everything comes out great. Judging by my total from my last visit, a clean and press runs for about $2. Many of the other local places are high priced and not a friendly.

This is a small family run cleaners and tailors that I will never go to again. I tried too many…read moretimes before I learned my lesson. One time I needed a dress before I left for a destination wedding, that they ruined the day before by melting the plastic adjustible strap clip. I had to come in the next morning on the way to the airport for them to sew it into place, but it will never fit right again because I am no longer able to adjust it so it's just perfect. Another time, I had a maxi dress altered and when I went to pick it up, it still was dragging on the floor and had the tags on it (every other item I ever had altered had the tags removed). I simply asked if they had forgotten to do the alteration and the owner yelled at me and accused me of calling her a liar. Never again will I go there.

Friendly? Yes. Competent? NO! I brought 3 uniform pants to be let out and re-hemmed. I cam back…read more2 days later to pick them up and they were let out but not hemmed!?! The owner said he thought I just wanted them let out. Really? Why would I pay you $15 to just take the hem down and leave a jagged mess? I own scissors, I could do that myself. What I don't own is a sewing machine to hem the pants. I will save you all the long story of how I had to come back 2 additional times, left a message that was never returned, and was lied to when I asked the owner why he didn't return my message. Oh, plus when I tried to call, the number was disconnected. I will just cut to the chase and say don't use this place. There are so many other dry cleaners in the area that actually know what they are doing. If this is how you run your business, good luck to you Sal.