They have very convenient hours and service availability. I brought in a few items for dry cleaning…read moreand alterations, and I was able to be seen in less than 15 minutes. The dry cleaning items had a quick turnaround, just a day or so, while the alterations took about a week (which is also quick). Everyone who assisted me was friendly and attentive. The dry cleaning was competitively priced, but I did feel that the alterations were a bit high. I don't have much to compare with, other than evening gowns, but I was surprised that taking in the waist on a pair of pants was more expensive than those gowns in the past. The payment system was a bit confusing as well. I'll admit, I did not notice the signs inside the establishment that indicated "cash only," so that is my fault, but the electronic invoice that I was sent made it appear as though I could pay with card online. The website also does not have clear indication about payment types accepted. In a day and age when not many people carry cash or have paper checks anymore, this could be a drawback for people utilizing this business.

I brought in a Ralph Lauren comforter with pen stains. The service did not deliver what it…read morepromised: several stains remained and the label was damaged, with a hole in the fabric. During my complaint, the owner/manager behaved in an intimidating and discriminatory manner, suggesting that I was a threat while exercising my rights as a customer. This type of treatment is unacceptable. Reputable businesses respect their customers; this one does not.

I have never used cleaning services before. But after the incident my suede boots went thru. Haute…read morehamper made them look like nothing ever happen. Thank you Haute hamper for making my suede boots look brand new again.

My wife and I got married 2 years ago and her wedding dress has still been hanging in our closet…read more After doing some research, I decided to check out Haute Hamper. I reached out to Haute Hamper on their website and got a call back from Scott after under an hour. He introduced himself, explained his process of dress cleaning and preservation, and gave me some preliminary pricing. We set up an appointment for pickup shortly thereafter; very painless process. About a day after the dress was picked up, he went through the pricing with me. I admit I was a bit nervous at first because of the stains that the dress had formed just from improper storage, but after he started the cleaning work, Scott was quickly able to clean the stains and got to work on the finer details. A few weeks later, we received the dress in a beautiful display box, perfectly clean and preserved. The whole process was incredibly positive and pain-free, and the price was very fair for the work he did. I also sent in 3 pairs of my favorite Cole Haan shoes to be resoled and cleaned, and his cobbler did an outstanding job. I highly recommend Haute Hamper to anyone who needs wedding gown preservation or shoe restoration services.

I came to this dry cleaners in white plains to get a few pairs of pants and a spring jacket for a…read morelittle tune up and dry cleaned as well. The pants needed the bottoms to be evened up and sewed back in place and jacket needed a new full zipper and one sleeved fixed . Took just one day later and all was fixed and clean , prices are fair and clothing look and smell brand new. Have a few other pieces of clothing that need a little TLC, will be back to support this local biz in white plains .

I dropped off my clothes for dry cleaning on Tuesday in preparation for an upcoming funeral. I was…read moreassured they would be ready by Saturday, as the wake and funeral were scheduled for Sunday and Monday. When I went to pick up my clothes on Saturday, they were not ready. I was told they were on the last delivery truck and would arrive by the end of the day. I was assured I would receive a call when they arrived. That call never came. I returned after the store's closing time and was told again that the clothes had not arrived and were still on the delivery truck. I was promised another call once they did arrive. This time, I received a call, but it was to inform me that the clothes were not on the delivery truck and would not arrive until Monday. The only explanation I was given was, "I'm not sure what happened." This was completely unacceptable given the circumstances. I had to scramble to purchase new clothes for the funeral, adding unnecessary stress to an already difficult situation. I was told I would be notified when the clothes were ready on Monday. (Not that it mattered - I was already out of state.) Unsurprisingly, I did not receive a call. Adding insult to injury, I was not offered any discount or compensation for this ordeal. Needless to say, I will be taking my business elsewhere.

My entire family has been using this cleaners for many years…read more We are always very pleased with the service. In the rear event that something is missed, it is always immediately addressed & corrected. The owners could not be more accommodating. Whether you need to have your clothes back next day, two days or next week, they are always at your service. They are true professionals. They also offer expert fittings and alterations at reasonable rates. It is always a pleasure to visit this business. I highly recommend it.

Always had a great experience here. Their prices were the best I've found in the area and this is…read moreliterally the only dry cleaners I've ever been to where I never had a button missing. I've done alterations as well and no complaints there.

The best! So efficient and get things done!!…read more So owner is very pleasant and knows how to do business. I sprinted over to this place with a prompt request. The owner accommodated it in a very efficient manner. The service is seamless. I will prob come over to try their dry cleaning service.

Friendly, family owned business that delivers wonderful customer service, same day wash and fold…read morefree delivery to my hotel 1.5 miles away!

A bit pricey but they did a beautiful job on my clothes! They managed to get stains out of a silk…read moredress from 6 months ago. Also did a great job on a wool coat. I would trust them with all my dry cleaning. Also very important is their use of reusable garment bags! They use significantly less plastic than dry cleaners i've been to in the past.

I had an amazing experience using this used Drycleaner for the first time last week. I brought our…read morepottery barn couch slip cover and cushion covers in to be repaired and cleaned. They were very responsive the whole time, checking in with me on the progress, and the final result was better than I expected. And they gave me a large discount as a first time client! It was also super quick. They didn't ask me to write this review but thought I should share as they are a new business. I look forward to coming back here next time!

This place is horrible. They ruined my silk shirt, blamed me, and then told me they'd be nice…read moreenough not to charge me for it. The woman who runs it is extremely rude. Do yourself a favor and take your business elsewhere.

Never had an issue here. I use the tailor for my uniform and he is very good. I only go to the…read moreolder male that works there, he's the tailor, might explain the other review I've seen. Price can always be better but I trust his work.

The best cleaner in the neighborhood. They always have my items ready when they promise with a…read moresmile and never lost an item. The best!!

I've been using Hi-Tech Cleaners for many years for my dry cleaning, and needed alterations. They…read moreare first rate, always friendly and recommend them without hesitation.