I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

My 80 year old grandfather dropped his transmission off here in October of 2021.... the owner said…read morehe needed a new band. We dropped off a complete rebuild kit..... and a spare transmission with a brand new band..... and yet nothing. My grandfather has been down there every week or so and the guy just says he has been really busy. Yet he rebuilds transmissions all the time. So why is he still screwing over this old man? Someone please tell this guy to just give it back or get it done.

Great place to go for your transmission problems. Great guy reasonable price and fast service.read more

Super friendly staffs, got everything I need and the inspection is very detailed that you can see…read moreeverything. Plus the place is nicer than most car shop. Awesome service and will definitely come back when needed.

Professionals from top to bottom on vehicle service, and the customer service is excellent; they…read morealways kept me informed of everything.

They do not standbehind their work they used to have some really good people but a lot of stuff is…read morechanged they built a drive shaft for me the wrong size and then charged me to fix it I will never use them again they cannot be trusted

Shop manager Orin is great! TAD shortened a driveshaft for my 65 F100 and it rides smooth as…read morebutter. This car guy won't go anywhere else, excellent service at reasonable prices.

Best mechanic! Arlo is always honest and really too fair. We have a lot of family who all take…read moretheir vehicles to him for repair. He's great!

This place is so amazing. my friend just broke his truck and arlo helped him outta the pinch. with…read morenumerous options to fix from fast and cheap- to right and more he even helped him finance so he could get it done fast and properly I won't go anywhere but here from now on!!!!

Always a great experience here. I've used them on 3 different transmission repairs and they never…read moredisappoint.

I would recommend Frank. he replaced my 2013 GMC transmission. He was great to deal with. He helped…read moreset me up with the transmission provider and made sure my truck was running perfectly when he was done. I highly recommend him.

I flew in from Oregon for my daughter's surgery. She was in the hospital and I was driving her car…read moreand the front end was shaking real bad and not familiar with the area but one call and Steve said come on in and he took a look at the car And fixed it the next day. I highly recommend him. Great fast service.

I brought my truck here for transmission . They did a horrible job. Got the truck back after 6…read moreweeks and it was not shifting correctly, it was going into limp mode, un-drivable and also leaking transmission fluid badly. Long story short I took the truck back in several times trying to correct the problems, each time it was there for weeks at a time and they shipped the truck off to some other location each time as well and would not tell me where it was. each time it came back with new scratches, filthy inside and still not correctly fixed. They kept telling me how "complicated" this transmission was and claiming that the TCM was no good and supposedly replaced that a few times claiming each time they received a bad part again....it was an absurd nightmare. finally they seemed to have it fixed, it lasted about a month then started slipping again pretty frequently, since the check engine light was not coming on I was told there was nothing wrong and to "just drive it like that" I did not want to take it in again so I did just drive it like that for almost 3 years slipping between 3rd and 4th consistently. It finally fully broke again.It was still under their warranty but my experience with them was so bad and I was so tired of not having a correctly working transmission that I went out of pocket and payed another shop to do the work (cost me $7200) somehow the new place was able to do the work in less than a week , replaced the broken transmission and all components and everything works perfectly. Dealing with Anthem was a truly horrible experience, I do not know how this place can even be in business. Steve and his wife come off as friendly at first but the second anything goes wrong or you DARE to call and check in on your vehicle that has been there for weeks or months the shitty attitude shows up, dismissive , talk over you , dont listen, pretend to completely forget who you are...you name it. They should not own a business, they do not have integrity and should have never ever allowed me to go thru such an ordeal. I am glad it is over and will never go there again.

I don't know if they look at this, but where'd you guys go? I have a couple of transmissions you…read moreguys can work on. I know your shop is closed, but if you're working now at your house, I'm in on that if you want it.

From the owner: Here at Quick Shift Transmissions, we are passionate about what we do, and we invite you to reach…read moreout for all of your transmission needs. Our top priority is to deliver affordable, trustworthy, and ethical service to our customers.