I don't write reviews very often, but this is one business that truly deserves to be recognized. When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. [[HIGHLIGHT]]From the moment I contacted this shop, I was treated with kindness, patience, and respect.[[ENDHIGHLIGHT]] After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. [[HIGHLIGHT]]They focused on helping me understand my options so I could make the best decision for my situation.[[ENDHIGHLIGHT]] That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. [[HIGHLIGHT]]Thank you for treating me like a person instead of just another customer.[[ENDHIGHLIGHT]] You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust. read more

Ken's Transmission - I got my beautiful car back! - Transmission Repair Near Me - Phoenix, Arizona

They didn't try to sell me anything that I didn't need. They did a fantastic job and have a customer that will tell other customers

[[HIGHLIGHT]]I was very happy with this business.[[ENDHIGHLIGHT]] The owner only charged me for the Tow charge. He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS. read more

Had my 26 year old Chevy cargo mini van to Ken's transmission on Weds. June17th. my transmission was slipping out of gear, well, the service was great, it was ready on Thurs. June 18th. It runs better than good, the repair was reasonable and my van is back and running. This is a great place, with years of experience, once again it paid off to use Yelp reviews to choose a company. Thank you Ken's transmission. read more

Phil has gone way above and beyond to help resolve issues on a couple of my vehicles. He is extremely knowledgable and honest. I highly recommend Ken's Transmission! read more

I was recommended to Kens and then checked them out on Yelp. The reviews are overwhelmingly positive for a mechanic. I had what looked like a output shaft seal leak on my transfer case. Phil properly diagnosed it as something else and sent me in the right direction. He only charged me to top off some fluids which it needed. [[HIGHLIGHT]]I appreciate expertise and the honesty.[[ENDHIGHLIGHT]] read more

Kens rebuilt my tranmission a year ago. It's been working beautiful. They are even going to do a 1yr free check on it. [[HIGHLIGHT]]I couldn't be more pleased.[[ENDHIGHLIGHT]] read more

This is a top notch shop. Even though we had an uncooperative transmission, [[HIGHLIGHT]]Phil was extremely helpful and went above and beyond to rectify the situation.[[ENDHIGHLIGHT]] Thanks Phil! read more

Not every shop can be trusted with old Corvettes. Phil was honest and fair on the transmission rebuild on my 2005. Highly recommend! read more

Ken's Transmission - Transmission Repair Near Me - Phoenix, Arizona

Switched out 2018 Tahoe and did it in 1 day. I did 3 bids and a buy with several Vendors and they had the most cost effective option. $6100 for everything. 3 year warranty / 100k mile. Great job folks. read more

Definitely the shop you want to go to for NAG1 rebuilding and repairs. My Dodge Magnum R/T drives like it used to. Shifts smoothly and works perfectly. Work was done within 3 days. Professional and knowledgeable. Highly recommended. read more

Ken's Transmission - In for transmission service at Ken's. - Transmission Repair Near Me - Phoenix, Arizona

I (fortunately) did not have to get work done at Ken's because it turns out my transmission was perfectly fine. BUT I wanted to be sure to leave a review for the honesty I encountered when I brought my vehicle to Ken's shop. I was told by a highly rated auto repair shop that my "transmission was failing and it will cost close to $10k to get a new one, so I am best off selling my car ASAP." After looking up multiple transmission shops and reading reviews, I decided to come in to Ken's Transmissions. They did a diagnostic on my car and told me my transmission is 100% fine and recommended a reputable shop to bring it in to have the actual problem diagnosed. Turns out I just needed spark plugs and a new coil! I'm so grateful for Ken's transmissions and their honesty. Saved me lots of money and heartache. If I do ever find myself in a situation where I need work on my transmission, I will certainly be going to Ken's! read more

Recently had truck transmission rebuilt by then for my 1999 Ford Lightning. They did a billet build to handle the power of the truck. Good response to get in. Stayed with in quote and was done 5 days early. Honest people with quality work. read more

‼‼DON'T WASTE YOUR TIME OR MONEY AT THIS CHOP SHOP. ‼‼ I was recommended by another car shop to have our 2015 Ford Explorer looked at. The lady on the phone suggested us it would take 1-2 days to look at and would get back to us(they never got back to us). We signed paper work(don't sign the paper work) to have them have the car and review what might be happening with the car. On the 3rd day after no responses or feedback about the status, I called for an update. They say they took the car for a drive to find out what might be going on with it and would call us back. Bill or Phill(prob not his real name) who runs the shop called me and said nothing is going on and that the car is ready for pickup. I dropped off my other car at the house, had my 73 year old father, 65 year old mother with health issues, and two kids( 3 and 5 years old) drive to Kens to pick up my Ford. When I got to the shop, Bill/Phill said that he had a guy take the car out for "another" ride to confirm the issue. HERES THE PROBLEM: My car wasn't returned for over an hour. I checked in the shop multiple times to verify what's going on with my car. Why would any car shop need to drive my car for more than 15 mins? Why did they tell me to come pick up my car? On top of all of this, my kids and older parents are stuck in a truck waiting for my car for over an HOUR! The last time I go into the shop to check the status of the , Bill/Phill said that the guys(now guys not guy) had the gas light turn on so they stopped to get gas in the car. The car had over 1/2 tank of gas when I dropped it off. Almost a hour and a half of waiting for my car, watching not a single mechanic work on any cars at the shop, my car finally shows up with two extremely shady men get out of my car. I finally get my keys back with my two kids in the car and the gas tank is at zero miles left to the gallon. Whatever you do, don't work with Ken's transmission. They had our car for three days, did no work, and charged us $0 as they don't want a paper trail to work with us. Ken/Phil/Bill - call me anytime - 480.205.4351 This is a real review. Not ALL of your fake reviews. read more

I can not say enough good things about this shop. Taking my car there was way better than I could have imagined. Previously I had taken my car to a Toyota dealer and after paying $150 to just diagnose the problem they said I need a new trans period. Too expensive. Then went to a trans repair shop, they said I needed a new Pcm, bad computer. Wasted over 2 weeks waiting for them to work on car. The third place I went to said I needed new solenoids. More money gone. Car transmission still not working. By now I am depressed and ready to give up and scrap this beautiful car. Next, I found Ken's Transmission shop was highly recommended on several internet reviewing sites. Called number for Ken's shop listed on Yelp. The number was no longer a working number. Dam, they must have gone out of business! Went to Ken's website and saw a different phone number. Called it and Phil answered. I asked him if he had changed his phone number. Phil replied that he had the same phone number for 38 years. That was a good sign. Long story short Phil gave me back my car same day. It drives and shifts great again, no codes and all gears. He fixed a loose connection at the ECM. He didn't charge me for his diagnosis time, and he fixed my car that was about to be the best looking car in the junk yard. If you have a transmission problem, make this shop your first place to go. I wish I had. read more

Getting someone who knows transmissions and shoots straight is hard to do. Dealing w GMC was a joke. Phil here at Kens was great to deal with. Turned auto around in 48 hours at about 60% of initial estimate. I will go back when needed read more

Check my F350 Dually in because my transmission was overheating a lot, especially when towing my 5th wheel. Went in with the expectation of a very expensive repair/replacement for my 20 year old vehicle & downtime of a few days. In a matter of a few hours I got the call my truck was fixed & for WAY less than expected! Had it back for awhile now & as I was told it should & is running 20° cooler than normal (when it wasn't overheating). Can't say enough about the quality of work, the professionalism of the staff & the great service they provide. Thanks to Phil & the guys working there! read more

I really wanted to keep my Ford F-150 out of the super costly Ford Dealership. I brought it to Ken's Transmission to have the transmission serviced. I dropping it off early in the morning and picked it up at the end of the day. Phil was very nice. He originally quoted me $159.00 for the service, plus tax & that's exactly what it cost when I picked it up. They dropped the transmission pan, replaced the filter, gasket and transmission fluid. The Ford dealership and the near by oil center, wanted to pump it out, without replacing the filter. My truck was ready on time. Nice and clean, just like I brought it in. Everything went well. Phil and his guys won me over with great customer service. I will now see him every 25,000 to 30,000 miles, for preventative transmission maintenance. read more

Ken's transmission was really easy to work with. They communicated well, they were honest and got the job done quickly! I could tell that they have a lot of experience and knowledge of vehicles and how they operate. For the work we needed, they were a bit less expensive than several other shops that I received quotes from. I will be taking all of our vehicles there from here on out for any and all transmission work. read more

First time customer: Took my Honda Civic there, recommended by a mechanic i have been using as he thought he detected a leak in my transmission. Was concerned that it would be a huge expense I could not afford. Phil called me after a few days looking at it and said he saw nothing wrong at all and charged me nothing. I was very relieved and more impressed how honest they were. They have a customer for life and I will pass on how great they are to all I know. read more

Thanks to Ken's transmission for a job well done at a reasonable price in a timely manner. Phil is number one in my opinion. Although I hope I don't have to have see Phil anytime to soon for a transmission. I will do business with his company in the future. 5 stars for me. read more

Took my 1990 GMC JImmy 4x4 in after a rough hunt in Kiabab for transmission rebuild. Price quoted was the price paid. Service was fast and my Jimmy runs perfect! Will use again for all my vehicles when needed! Excellent customer service. Dan Huff read more

They gave me expert advice on my Jeep (minor issue that I didn't need to fix) and DID NOT CHARGE ME anything .

I have a 1990 Cadillac that needs a transmission rebuild. Here on Yelp, I read all the great reviews about Ken's Transmission so I thought I'd give the shop a call for a quote and set up an appointment. On, October 30, I called and asked for Ken. He wasn't there so I spoke to man who answered the phone. I was given a quote of $1,500. [My buddy Mike from Brake Masters called to confirm the quote. Yep, it's $1,500 he was told]. I said, "Great. I'll have the money the first week of December. I'll call back late November for an appointment." Late November I called the shop to arrange for time a date to bring my car down. I asked for Ken but he was not there. Hummmm..does Ken really exist? lol lol. Anyway, I spoke to the man on the phone (I think his name is Phil) and reminded him of my call from back in October. I said, "I was quoted $1,500." He said, "A transmission rebuild will cost you $1,750." Whoa, partner. How did the price all of sudden jump $250 higher? He said, "When you first called, I was looking at the forward wheel drive quote. You have a rear wheel drive. That price is $1,750 for a transmission rebuild." I don't care if I have a sideways drive or a upside down pineapple cake drive. The original quote of $1,500 should be honored. He insisted the new, higher price stands. Not good. I called a different shop and got an HONEST and ACCURATE quote. My car is now at that shop being repaired. Ken, if you exist and if you ever read your Yelp reviews, I hope you see this one. I could have been your most loyal customer. Such a missed opportunity for your shop due to someone who has trouble quoting prices and exercising fair customer relations. read more

My transmission went out in my truck on the 13th of June. I called kens because my dad referred me to them and they rebuilt it for me. Cost about $2300. It's now the 29th of July and it's getting rebuilt for the third time. They haven't charged me except the first time but I use my truck for work so it's still costing me money. They continue to take shortcuts instead of doing what I paid them to do and now I'm losing money for it. DONT GO HERE read more

I just got my transmission rebuilt with the 2 year warranty for the extra $200 it's totally worth it it's a no brainer. 1st time rebuilt transmission with over 279,000 miles on my truck.$3200 out the door,job was done in a day and a half read more

First time customer: First and foremost I would definitely recommend taking your vehicle to Ken's before the dealership. My 2016 Jeep Grand Cherokee transmission died and after speaking with the dealership then calling around I found Ken's Transmission. I liked the fact they they have been around for 20yrs doing the same thing. I spoke with Phil and he was very direct, professional and honest. He told me I needed a new transmission and it should take about a week. One week later my Jeep was ready to be picked up as promised and he also put a few cars ahead of mine to get the job done, so I appreciated that. It's hard these days to find a shop that's honest, reputable and good at what they do. The team at Ken's Transmission is one you can count on and save you some money at the dealership. read more

We found Ken's on Yelp. They are a very busy shop. Phil was able to get my car evaluated. He diagnosed the issue which was not repairable at his shop. He saved us from a cost repair. Phil recommend a repair shop. They were also excellent like Ken's. Phil and team keep up the great work. read more

Went to the shop based off Yelp reviews. I showed up prepared to pay upwards of $1500 for a transmission. Turns out I only needed a grommet and only paid $50. In the future I will send everyone I know here. I didn't take advantage of it but I believe they will tow your car for free. read more

Be 1 if the transmission wasn't decent. my understanding is if you have to remove it to do the work it should be torqued to spec when you leave it. I had a lot of things loose cause I didnt see the need to tighten something that had to be removed. I had my truck towed to there shop so it didn't need to run. my guess is they took about 2.5hrs to throw a prebuilt trans in my truck. they went thru my old trans and there were two bearings wrong. one wrong bearing, one didn't use: rest was $1200 worth of nice parts, and a brand new torque converter I was excited to use. neither of wish I got to use. they said there trans had same shit. so far I like there transmission but the rear main seal that wasn't leaking is now, my shifter that was working perfectly is trashed. my starter had no power to the trigger wire, I get it figure that one out. both exhaust manifolds loose, bell housing bolts half screwed in. and they had the nerve to test drive it like this and say they don't do shifters and it went thru the gears. I paid 3k was told they would swap my battery but wasn't in the price. I took care of it. no worries. My guess is dad was amazing; son is to but the staff are a bunch of bitches. shit would get messing if I went back. just handled it instead. read more

These guys are great! Very honest, very busy as well but worth the wait and a fair price. Recommended by Rory's AutoTech I would recommend as well Thanks..Guys read more

Thought my transmission was the issue they looked at told me it was fine and what they thought it was did not charge anything for looking at it. read more

I initially took my F150 in to a dealership for what I thought was a transmission recall. It was not involved in the recall, and they told me that the repair was going to be $1800. I was referred in to Ken's transmissions and I could not be happier. Instead of $1800, they were very honest with me and told me that the repair was only going to be $500. Wonderful! I picked up my truck and it runs like a champ. Thank you! I appreciate honesty. read more

Had them rebuild the transmission on our ford F-250 Super Duty Diesel 4,000 miles ago. The day it was done we brought it back after hanging up in first gear... which they couldn't replicate. Over the next 4,000 miles we brought it in 4 MORE times with concerns of hard shifts and getting stuck in 1st gear. One of which we paid more money to have solenoids replaced. At times they kept it for days but could somehow not replicate (even though it happened at least once per drive). 4,000 miles go by and we are headed up north, and the transmission BLEW. Completely shot, to the point of leaving us stranded. We had it towed 120 miles back to Ford because we weren't sure what happened. They informed us that the transmission had blown, and when they pulled the transmission pan, metal pieces spilled out of it onto the ground. We then went back to Ken's to let them know what happened and gave them the dealer diagnostic (with pictures). They wanted us to spend an ADDITIONAL $2,000 for them to try again (because the first time went so well). We asked for a partial refund to go towards the $5,000 we are now spending at Ford to get it done right, and they quickly shut that down. Highly recommend spending the extra money and trusting the dealer the first time... as they do a FACTORY rebuild with a 3 year, unlimited mile warranty (which covers more than 4,000). read more

Ken's Transmission - Metal pieces in transmission pan after it blew on road trip, 4,000 miles after rebuild. - Transmission Repair Near Me - Phoenix, Arizona

can't believe I can say enough about Ken's transmission and about Ken himself. I knew I had tore up my transmission pretty bad and I was going to need a extensive transmission rebuild. I spent a couple weeks Doing my due diligence Investigating transmission shops. Spent hours on YouTube watching videos of what really needs to be done to do a proper rebuild. I spent hours talking with other shops getting quotes These other shops would quote you a price but when I would ask if they do this or that or if this part was included they would say oh no that would be extra or we can't do that for that price. They wanted a open end contract. One actually told me he would remove my transmission and if I didnt like the price he would through it the back of the truck and I could take it somewhere else. He had quoted me over $2500. When I asked if it included any hard parts if needed he said no. Just bands. I heard all sorts of bullshit of what they didnt include. Got the same from just about all of the other shops. When I stopped at Ken's I heard all the right info of what probably would need to be done. Better yet what would be done. He assured me if it needed it would be installed at the quoted price. (And it needed it) Ken also said it was his name on it so it would be done right. I felt very comfortable putting my faith in him. Ken has not let me down. Good price. On time work. Excellent all around experience. I have no problem recommending Ken's transmission to anyone in need. Ken was the only shop to offer a real rebuild at a fair price read more

They were able to quickly solve my clutch issue for $1000 on my Saturn Ion that a previous mechanic failed to fix after multiple tries. For transmission and clutch issues I highly recommend this establishment. Don't bother going anywhere else. They've been in business for a long time and only do transmissions and clutches. read more

I needed to get my transmission services and the only places I could get it done was either at the dealership, AAMCO, and Kens transmission. I called all three of the to get quotes and the dealership and AAMCO quoted me over $400 for only a transmission flush they were not going to change any filters during the service. After giving Kens transmission a call Phil answered and quoted me $189 to replace the filters and the fluid on my Jeep Patriot with a CVT transmission type. When I came to pick it up it was super quick and easy! Kens Transmission is definitely going to be my forever place to go to when I need to get my transmission work on! They are really nice and informative. read more

Phil is a great guy I bought my truck in and they were very fair with me I can't recommend them enough.

I was referred to Ken's Transmissions by my lifelong mechanic over at Mitch's Econo Lube on Tatum and Bell. If Mitch and his team recommend someone, I trust that the person and the business are full of integrity and honesty. I was not disappointed in any way, shape, and/or form. I contacted Ken's Transmissions and spoke with Phil. From the very first moment of contact, Phil was open and honest with me. He did not tell me he could get to my car that day, but could the next. To me, that immediately set the stage for an honest and forthcoming experience. I already knew I would not be promised something and delivered something else. After I dropped my car off, and explained the issues I was having, Phil said he would get back to me the next day. He certainly did. What was most impressive was that his and the whole team's integrity and honesty shined through in the smallest of actions and interactions. Phil was truthful and open that he did not suspect the problem I was worried about. He told me that my most likely issue was not one that would require mechanical repair, and that it was likely something that could be fixed without major repair. What is great is that the team at Ken's Transmissions conduct themselves ethically, morally, honestly, and with kindness. By being ethical, moral, honest, kind, and helpful, they have earned not only any and all future transmission business from me and my family, but also exclusive referrals for transmission work from anyone that crosses my path. Thank you, Ken's Transmissions Team, for being who you are, and for taking care of me. read more

No complaints here! I was in California when my clutch started making horrible noises. I made it home and these guys replaced my throw-out bearing and clutch in 1-day. My husband called around - these guys were competively priced. Service & time was fantastic. Driving my truck now (163,000 miles) and the clutch feels great. They advised that they do ALL mechanical repairs too!!! Oh, and this was the SECOND vechicle we've brought here. My husband brought an old truck in here about 7 years ago and was satisfied back then. This place has been around a long time. Hopefully we won't need to be back, but if need be, we have their #. read more