I saw a special on IG and had an hour so I decided to try since it is close to my house. Pros: special first time price location with parking Amanda was gentle & nice clean Cons: 3% credit card service no change for tips in cash weird sales pressure to buy procedures check out process I get it they are a small business trying to make a living. But, for a lot of customers this will be a turn off. I was happy I read the reviews so I knew what to expect. read more

I prepaid $1,000 for a package of three microneedling sessions. I only received one treatment because scheduling the remaining appointments became an ongoing issue. Despite multiple attempts to book, I was unable to receive the services I had already paid for. When I requested a refund for the unused portion of my package, I received a phone call trying to schedule another appointment, but my refund request itself was never addressed. I have since sent follow-up emails and still have not received a written response. I understand that scheduling challenges can happen, but ignoring a customer's concerns after accepting payment is extremely disappointing. At this point, I feel that I have made every reasonable effort to resolve this matter directly. Based on my experience, I cannot recommend this business. If you are considering purchasing a prepaid package, I would encourage you to think carefully before paying in advance. I trusted this business with both my money and my time, and I don't feel that trust was respected. I hope they improve how they handle customers who have already paid for services. read more

My mother went to One Stop Beauty Medical Spa for a facial and ended up entering into a $2,000 financing agreement for treatments. This is a significant amount of money, especially for a senior citizen with disability. The main issue is that the cancellation and refund terms were not clearly explained to her before she agreed to the $2,000 commitment. When we contacted the business to cancel and requested a refund, I was told that someone would call me back. Nobody ever followed up. We are trying to resolve this directly with the business, but they have not refunded the money or adequately addressed our concerns. I strongly recommend that anyone considering treatment here carefully read every document and financing agreement and ask specifically about cancellation and refund policies before signing anything. A $2,000 financial commitment should be explained clearly to the customer and provide the documents, especially when the customer is simply coming in for a facial. read more

I got in on. Special they were offering. I am on Social Security so I don't have funds for this kind of thing. But for 49.00 I treated myself to a facial. Let me just say it was wonderful. At 76 years old my skin has seen better days but the young lady who did my facial did an amazing job. When she was finished my skin felt brand new. Thank you One Stop Beauty Med Spa. read more

I really wanted to like this place, but the experience was far from relaxing. I had a facial with Andrea, who was very nice, gentle, and did a good job. Unfortunately, the constant sales pressure ruined the experience. I met with a salesperson both before and after my facial who tried to sell me a package of three hydration facials for $900. I'm no stranger to facials and have had many at luxury hotels and reputable spas, so $300 per facial felt extremely overpriced. I'm currently looking for a new esthetician since my previous one moved to Arizona, but this was not the experience I was hoping for. This felt more like a spa timeshare presentation than a typical day spa. Needless to say, I won't be returning. read more

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This place has the worst customer service. What was supposed to be a relaxing experience was ruined by the rude comment that I don't prioritize my skincare because I didn't want to pay $1500 for facial packages. Then the harassment of phone calls to follow up about the package despite me making it very clear I didn't want it was non-stop.. I do not recommend this place. read more

STOP: Booked the $49 hydrofacial promo (confirmed via text), but was given a basic facial instead. The experience included upselling pressure and dismissive language. My skin also became itchy afterward from the products used. Staff seemed nice but claimed no refund however confirmed the false advertising/staff made incorrect confirmation of service and failed to provide a fair solution. Had to dispute the charge with my bank. read more

One Stop Beauty Med Spa - Text Proof of the confirmation of service - Tattoo Removal Near Me - El Cajon, California

Such an amazing experience, Caitlin was amazing Highly recommended She is the best What a great person only ask for her read more

One Stop Beauty Med Spa - Tattoo Removal Near Me - El Cajon, California

I purchased a Lipo Cavitation package from One Stop Med Spa and paid $1,500 for five treatment sessions on my arms. Unfortunately, I did not see any noticeable improvement or reduction in size after completing all of the sessions. Before purchasing the treatment, I was given the impression that I would see visible results. I followed the recommended instructions, attended all appointments, and had realistic expectations. However, after spending a significant amount of money and time, there was no measurable difference. What disappointed me most was the lack of accountability when I raised my concerns. Rather than addressing the issue or offering a reasonable solution, I was simply told that results vary from person to person. I understand that cosmetic treatments cannot guarantee results, but I believe clients should be given realistic expectations before investing in expensive procedures. Based on my personal experience, I was not satisfied with the outcome and do not feel that the treatment provided value for the amount I paid. read more

1 Star I scheduled an appointment for my wife on Valentine's Day, and I made the appointment about two weeks in advance. What's crazy is they never followed up at all, no confirmation call, no courtesy message, nothing. I actually had to be the one to follow up. Then, after all that, they canceled the appointment at the last minute with no warning, no explanation, and no effort to make it right. What made it worse was the lack of professionalism afterward. When we asked for clarity, the staff was rude, dismissive, and disrespectful. For a med spa, communication and professionalism should be held to a higher standard. Clients are trusting you with services that fall under medical-level care, and last-minute cancellations with no explanation, plus poor customer service, are unacceptable. After this experience, I looked them up and noticed they have a D+ rating with the Better Business Bureau, which honestly lines up with what we experienced. Extremely disappointing. We will not be returning and I cannot recommend them. read more

I had an appointment for a facial at 2:15 PM, I arrived at 2:10 and waited over 45 minutes with no help and no explanation on the delay. I could just hear some employees that work there gossiping in the back. If anyone was attending to the front desk I would've asked how much longer I would have to wait but instead, I ended up just leaving. Didn't seem like a high quality or professional place read more

One Stop Beauty Med Spa - Tattoo Removal Near Me - El Cajon, California

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Very unprofessional experience. I scheduled a month ago and they called to cancel when I was on my way to the appointment. I gave them another ttyand schedule a 10am for 4/19. They called me in the morning on 4/18 to confirm my 10am next day. About 2 hours later they called again to ask if they could move my appointment to 11am and I agreed. Eight hours later they called after 8pm to ask if I could come in the afternoon. I found this to be very unprofessional so I canceled my appointment and plan to seek better service elsewhere. read more

Outstanding customer service experience here and great facial job..I was first time they did good job thank you

What a wonderful experience for a first time treatment with Charmaine. My facial skin glows after!. I'll definitely share and recommend with friends and colleagues at work! read more

Have the most wonderful facial today from an ad that I saw on Facebook Charmane was amazing I highly recommend this place read more

Amazing service !! Great team, everyone are super nice and friendly My Skin looks and feel great Highly recommended :) read more

Adrianna was amazing and informative. She walked through all the treatments thoroughly and was so sweet!! Highly recommend!

I saw an Instagram advertisement and thought I'd given them a try. I made the appointment, received several email confirmations and reminders for the appointment. I arrived to my appointment 5 min early and was told I didn't have an appointment. 35 min drive one way, that's over an hour wasted on my day off. Thanks a lot for nothing!!!! read more

They offer facials but really push on the up sale to get you to buy more and more expensive treatments. This is not at all a relaxing spa. Owners are rude. Again, if you want a true spa experience, this is not the place for you. It is more of a come on! read more

Talk about amazing customer service!! Charmane did an amazing job on my facial and I recommend this place and ask for Charmane! She is so friendly and really knows and cares for what's best for your type of skin. read more

Showed up for an appointment and was told I'd have to wait or reschedule! Parking lot was full. Won't be returning.

Absolutely amazing experience at this place. Super relaxing and would definitely come back again for more! - Nahayat Mostafa

The facial was great however when I asked Paul, the manager, about further services and pricing- he went right to-" Would I Qualify?" Yes I said I thought I would.. he asked if he could check my credit? I said OK as long as you weren't gonna go into it-so he checked it and you know I qualified and so we start talking prices and procedures and you're talking up to $9000. But that wasn't the worst of it. I get home in about a week later I get this care credit in the mail plus Experian Contacts me about the intrusion of this new $6000 taking up Room for other things we need like refrigerator or a new car or something like that. I did not give him any OK or go ahead to Set Me Up with Care credit and fuck with my credit card. Do not go to this jerk it's high-pressure all he wants you to sign up trying to find a weak link and for him to intrude on my financial, my personal finances, I never gave him the right to go ahead and set me up with credit cards. Now i'm thinking of blocking my credit access but my husband and myself. This will prevent jerks like him from doing that. only remember to unblock because I had friends who went to buy a car. They forgot they blocked it and it was embarrassing so if you go ahead and do block it and if you're gonna make a purchase - refrigerator wash and dryer make sure you unblock it so that they company can go into your credit and see. what are you gonna do with the dog while I'm there?ll read more

I can't even give them a zero. I went there for a promotion of $69 in June. I canceled within 3 days and now they are charging me $4500. This place is so dishonest. I don't recommend this place. San Diego location. They are charging me for two services ( that were part of the promotion). The name is ONE STOP MED SPA. read more

Had an amazing facial experience with Charmane, she was very educational and attentive. If you get the chance please come check it out and ask for Charmane you won't regret it. read more

Had a great experience! I had a facial with Charmane, highly recommend. Made me feel really comfortable and saw great results after my facial. Also everyone was super nice! Will definitely come back again, they have a lot of different services that I'm going to have to try on my next visit! I wish I took a picture of my before and after lol read more

Very disappointed with the service! Didn't want to give my deposit back after I was told put down the $ to hold promotion until I decided. Deceitful, petty , and I guess they need the deposit more then me! read more

Great facial , special price at $80. Apparently not what they do mostly. Wasn't high sale but kinda after the appointment. Use to be Eroma. read more

One Stop Beauty Med Spa - Services - Tattoo Removal Near Me - El Cajon, California

I loved my facial with Charmane today. I'm looking forward to continuing my treatments here at One-Stop.

I had such a wonderful experience! The place is spotless and has a very relaxing atmosphere, the staff is amazing. Charmane did my facial and was fantastic, professional, knowledgeable, and so friendly. She walked me through each step of my facial, which really put me at ease. My skin feels amazing now, and I highly recommend booking with her!" read more

First time trying this place. It was great, I did a chemical peel and results were amazing. I have gone to several other places and this place did amazing. Harlee was very sweet and I will definitely be back. read more

Personally I feel like I've been SCAMMED because the manger Paul never told me l was applying for a loan he used every every word but LOAN. Went here for the 1st time since they had a special and it was one of my worst decisions ever l got signed up to a payment plan that l was clearly told it would be coming straight out of my personal bank account but the manger Paul never mentioned to me that it was a loan. It was my fault believing he would be honest about everything instead of just giving me details about everything but the fact that it was a loan that I'm borrowing from that l have to pay back out of my bank account to the loan company. I didn't find out it was a loan until 4 days later and when l did l told him to his face that l was upset and that l wanted to talk to him after my session was done. When l was done he left for that day. I called front dest to set an appointment with him 2 days later and came the following day just to be told he took off for that day and front dest told me to come back on Saturday just to be told he doesn't work on a Saturday. Front dest reached out to me after l left to call him on 3 way just to be told he's on the phone and he'll call me back and l never heard anything from anyone by this time I'm so frustrated, I've wasted my gas, my time, my sleep, my peace of mind and I've only had 1 special visit and 1 session and I'm stuck owing the loan company $2,248 all because I trusted the manager word. His front dest employees don't make it any better setting up appointments for me to see him knowing he's not going to be there or call me if he's leaving and won't be there. Had the manger Paul told me this was a loan l would've nevered signed the deal and he blames it on miscommunication, we'll yes you didn't say it was loan. read more

Charmaine was the lady who worked on me today and she was very pleasant very informative and I have great experience

Wow! I had an incredible facial with Adriana! It I get facials done regularly, but this experience was on another level. The way she applies the products feels so intentional, gentle, and luxurious she truly knows how to make every step feel like self-care. My skin looked instantly refreshed, hydrated, and glowing afterward. What really sets Adrianna apart is her attention to detail. She takes her time, explains what she's doing, and makes sure you're completely comfortable. You can tell she genuinely cares about your skin, not just rushing through a service. The massage during the facial was heavenly it felt like a mix of relaxation and results all in one. I've tried many estheticians in San Diego, and Adrianna easily stands out as one of the best. She combines professionalism with such a warm, calming energy that makes you feel cared for from the moment you walk in. If you want glowing results and a true luxury experience, you NEED to book with her. read more

High pressure sales trap. Watch out for the "director." If you want to relax, this is not the place.

Beware , the "director" fellow wants to sell sell sell you other services ! The actual gal(s) who perform the services are great but kowtow to "the man". He pushed & pushed me to sign up IMMEDIATELY to have other services . "Special discounts if you sign up now". You know the deal . Nope , no thanks . Beautiful building but he ruins it . read more