1. One Stop Cellular Repair

    1. One Stop Cellular Repair

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    Indianapolis, IN

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    One Stop Cellular Repair

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - One Stop Cellular Repair

    Data recovery

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    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
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    Indy Phone Doctor - 4614 N Franklin Rd.  Suite D.  Indianapolis

    Indy Phone Doctor

    (47 reviews)

    This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

    Robert is the man!…read more Mentally spiraling from my inability to AUX, a change was in order. My rash decision-making led me to pay for a new charging port rather than a new phone. We all have our flaws, mine a loyalty to a battle-tested iPhone XR. Albeit a new location, this guy has been saving technological hides for years. I'm grateful for his speedy work and thorough checks of other phone health portions. Whatever the phone needs, this is your guy. Big ups!

    iMechanic, Apple iPhone Repair - No sweat. We eat iPhones for breakfast (in a way that makes them nicer)

    iMechanic, Apple iPhone Repair

    (13 reviews)

    I chose this store about three weeks ago to fix my iPhone's cracked screen. It was a convenient…read morelocation and someone had recommended them to me. I should have walked out as soon as I saw misspellings in their posted "guarantee policy" and that one employee was not wearing a mask. I was quoted 45 minutes to repair my cracked screen and apply privacy screen. True to their word, my phone's cracked screen was fixed. However, I could no longer use my gmail, safari, text messaging or camera. Also, my battery life was suddenly being sucked out. I told the maskless and unscrupulous employee that my phone was not working the way it was prior to repair. He stated it was a software issue and then jumped on YouTube to watch a tutorial on how to fix it. I was appalled. When I expressed my concern, he told me to go somewhere else, since I "knew so much more" than he did. Unprofessional, unscrupulous, not health or public safety- conscious and not trained or knowledgeable. They charged me $79 (with no receipt) and gave me back a worthless phone. I had to buy a brand new $700 iPhone. They deserve to be reported to the Better Business Bureau

    The only reason I rated it 4 instead of 5 was because I had to keep calling back. No one called to…read moretell me it was ready or it would be another day. They even accepted the $20 yelp coupon even though the service was only $25. The adhesive was no good, so they put a new seal on it. It still works and I saved $150 from what it would have cost for Apple to repair its.

    Staples - You can make an appointment or walk in

    Staples

    (32 reviews)

    I'm pretty disappointed with the customer service I experienced at Staples…read more We had a print order made, and the sizing came out slightly off. Nothing major. We simply asked the associate at pickup if she could trim the edges using the in store cutters so we could take it with us correctly sized. Our pickup was scheduled for 7:30 PM. She told us she couldn't do it because they were closing soon, and instead offered to take it back and have us return the next day to pick it up. Mind you, this is something that would have taken maybe five minutes at most. It was frustrating because we planned our pickup around the scheduled time, and the job itself was already completed. We weren't asking for a redesign or reprint, just a quick trim so we could leave with the finished product. This type of customer service is exactly why people are moving away from shopping in stores. Convenience should apply to the customer, not just the staff. Taking a few extra minutes to make sure a guest leaves satisfied goes a long way. There definitely needs to be better training around customer care and problem solving in moments like this. Small interactions shape the entire brand experience, and unfortunately this one missed the mark.

    I just had the worst experience of my life in Staples on West 86th St in Indy. The cashier, Steve,…read morewas the most disrespectful jerk I have ever met. He spoke to me like I was dirt & then took a phone call in the middle of our conversation and fanned me off to get out of the store. All because he told him to have a better day because he clearly didn't want to help me. I WILL NEVER SHOP AT ANOTHER STAPLES EVER AGAIN!! What happened to customer service & just treating people with respect? I will be contacting the Manager (Evan) today at 2:00 & I expect something to be done about how badly his employee treated me. If anyone knows how to contact their corporate office I would appreciate. Kindness goes a long way.

    One Stop Cellular Repair - mobilephonerepair - Updated September 2026

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