I chose this store about three weeks ago to fix my iPhone's cracked screen. It was a convenient location and someone had recommended them to me. I should have walked out as soon as I saw misspellings in their posted "guarantee policy" and that one employee was not wearing a mask. I was quoted 45 minutes to repair my cracked screen and apply privacy screen. True to their word, my phone's cracked screen was fixed. However, I could no longer use my gmail, safari, text messaging or camera. Also, my battery life was suddenly being sucked out. I told the maskless and unscrupulous employee that my phone was not working the way it was prior to repair. He stated it was a software issue and then jumped on YouTube to watch a tutorial on how to fix it. I was appalled. When I expressed my concern, he told me to go somewhere else, since I "knew so much more" than he did. Unprofessional, unscrupulous, not health or public safety- conscious and not trained or knowledgeable. They charged me $79 (with no receipt) and gave me back a worthless phone. I had to buy a brand new $700 iPhone. They deserve to be reported to the Better Business Bureau read more

The only reason I rated it 4 instead of 5 was because I had to keep calling back. No one called to tell me it was ready or it would be another day. They even accepted the $20 yelp coupon even though the service was only $25. The adhesive was no good, so they put a new seal on it. It still works and I saved $150 from what it would have cost for Apple to repair its. read more

iMechanic, Apple iPhone Repair - iMechanic is repairing the seal on my watch. - Mobile Phone Repair Near Me - Indianapolis, Indiana

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DO NOT GO HERE!!! I have had my phone fixed and before you know it cracked! The phone was NOT dropped! We tried calling Numerous times and NO return call!! The products are poor quality and They are rude and not helpful!!! When I was in the waiting area other customers warned us but we still did it because we were desperate to get it fix!! BIG MISTAKE!!. Go somewhere else and get your phone fixed!! read more

This is my second experience with getting a battery one for my iPhone and one for my MacBook Pro did it extremely fast very reasonable in pricing and very friendly I suggest some highly read more

These guys were on it. Had the parts I needed and while keeping up with social distancing still got the job done. Thank you guys! Will definitely reuse and recommend read more

We had a wonderful experience here. They were affordable, friendly, and extremely professional. I would highly recommend their services to everyone. read more

They let me know that the last time my phone was serviced at another company, they did not properly fix the screen nor replace small screws to the phone! That's the first time I encountered that and I'm grateful for the check and fixing the issue. Also, let me know about other mechanic l maintenance that would improve my phone life which I never considered would be so easily fixed. Phone's life just got longer. read more

I brought in 2 Apple products to be repaired here (both needed new screens). My phone screen was replaced in a week. A few days later, the touch screen stopped working altogether rendering my phone completely useless. I took it to an Apple store and they refused to fix it because a non-Apple company worked on it. I was forced to buy a new phone altogether. The second item they had for over 2 months because they couldn't get the screen to stay on or the touch screen wouldn't work. The screen is still not working and it's popping off. I'm not even going to bother to take it to Apple because I know they will tell me that I will have to buy a new one. 2 items=completely broken after taking them to be repaired here. I give them to stars though because the staff was extremely friendly and easy to work with. read more

iMechanic was the 1st hit in my google search and went in to fix my galaxy S8. The screen was shattered and the touch wasn't working making my phone useless. I met Brian who was great. Brian didn't have the parts needed to replace my screen and frame, but told me he could order it and have it the next day. Awesome! It cost more, but worth it to me. Brian also informed me he wouldn't be in the next day, but would communicate with his staff about my particular phone and the urgency as I needed it for work and on the road a lot. Eugene called me the next morning & I dropped my phone off. Although he had it most of the day as my phone was more troublesome than anticipated, Eugene kept me informed, was honest about how much more time he needed and why which sucked for me, but totally appreciated the transparency. Things happen & things went wrong with my phone that I wont elaborate here. But basically, it was out of Eugene's control. However, Eugene rolled with the punches & got it done for me! It's like a new phone again and they made sure everything worked as it should. Last, but not least, Eugene was slammed that day. I saw 3 people come in and back out please that there were phones were good to go! Eugene was a machine and knocking out repairs. Although mine took much longer, it was Eugene's transparency & why he needed more time that i completely appreciated. Eugene didn't BS me, apologized even tho it wasn't his fault and made sure he got my phone done right the 1st time so I dont have to go back!! How could I be upset with that? Long story short, iMechanic came through, delivered and lived up to the reputation and high ratings and reviews when I googled them. Def would come back and recommend them to anyone. You won't be disappointed. Also, they have a lifetime warranty on the screen vs the 90 days other repair shops offer. Great job here iMechanic!! And I never write reviews, but this was well deserved. read more

I have nothing, but good reviews for this place. I've had to come a couple times within the last couple months and they worked with me on my budget the last time I came. Highly recommend this place! read more

Awesome service all around!!! Cracked my screen and they were able to get us in and out on Easter! Super quick and very friendly. Phone came back perfect and would highly recommend this company to anyone needing repairs. Great people and great company, thank you again for the great help. read more

Absolutely terrible company. Took my iPhone there to have screen repaired & upon completion camera didn't work. When I called them back they said bring it in. So after driving back up there different person wouldn't even look @ it. I'd leave zero stars if it was an option!!!! read more

My son (who attends college in Indiana) needed to get his screen on his iPhone replaced before we exchanged it for the his upgrade phone. He contacted the Lawrence location a bit late but the gentleman that answered said he was heading to the Keystone Avenue location and if they meet there he would take care of it that night. The time would be after their closing hours. He went out of his way to help my son out. Price was the best we found after receiving 4 quotes. We will go there again if needed and would recommend this place for repairs. read more