Great Experience will come back soon. This place sells what I need. The guy was very healthful.read more

Great customer service, fast and friendly. Very knowledgeable on product. Helped me how to set up…read morethe device

They made it right, it is great. Very nice store, very secret. Very nice shop lady. Nice book…read moreshelves.

Alarming Stocking Practices & Horrid Customer Service (Go Elsewhere) - TLDR: Owner admitted to…read morelying to me when I sought exchange/discount for old crusty gummies he apparently wanted to restock. Interaction recorded and verifiable. Will upload to Google review if Owner attempts to dispute. Owner admitted to lying during our short product exchange. I purchased blueberry gummies I'd bought here before but after driving 10 minutes home I saw they were not the same vibrant blue as last time but pale white & green with a chalky substance on them. I called the store repeatedly to discuss a refund/discount but the phone rang off the hook. I kept trying to reach them the entire time I drove back to the store. By the time I got back I was extremely upset and wanted an exchange and a discount of new gummies. Owner said it "wasn't his problem" phone didn't work. Owner also stated it was against franchise policy to give discounts of any kind. He then changed his tune, apparently just to dig at me, and said he "had to say something" because I "just came in wanting a discount". He stated he would only give it to me if I was 'nice'. When clarifying if he had lied to me he said "yeah basically" - which is when he realized I had started videoing our interaction. I asked why it was okay to refuse to discount me for being upset that I got gross gummies, couldn't reach him, and had to take an extra 20 minutes out of my day for this exchange. Owner finally stated he would give me 20% discount but "would never serve" me again. Which I profess to be fine with considering how horrible this experience was from start to finish. Then he repeatedly apologized and seemed like he wanted to backtrack. Give me a break. ALARMING - when I poured the old gummies out onto the counter to take a video of them he got upset and goes, "Why would you do that!?" stating he now has to throw them away. I reminded him I had already touched them and they were clearly old so he should throw them away no matter what. WHY WOULD HE RESTOCK THOSE!? Owner needs to leave the nice bespectacled guy at the counter, take a customer service course, and try not to bold faced lie in the future. I've spent hundreds of dollars here - now I'm going back to SMOKEY'S ON WESTHEIMER (they have a bigger store and parking lot). Such an absolutely upsetting experience from a health and humanity perspective.

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

I've come here several times for smoke products. My husband likes the pure Z. Parking is limited…read morebut some in front. There is a bar right by it. The attendant there is very friendly. It's the same guy every-time. They have a ton of different things depending on what you're looking for. I like to get my wraps and grinders here. The prices are reasonable as well. I just wish the reward system was smoother.

Bad business to say the least…read more I visited this store this evening, bought a bubbler & when cashing out it was weird to me that the clerk didn't wrap my glass piece.... Bc you know GLASS BREAKS!!! I get home, my bag falls and I instantly hear a shattering noise... and guess what??! It's broke! I call the store to say hey, I was just in there and bought a bubbler that you didn't wrap, it dropped & now it's broken. I know there's likely nothing you can do but just a heads up so you can prevent this! THE STORES RESPONSE: "yeah... sorry. We have bubble wrap but we only wrap high valued items!" Lol, excuse me. $5, $10, $30, $200 you should be protecting any item you sell!! Needless to say will not be back and you should also try another head shop instead of this one.

Love that this shop is so close to my house. In and out quick with exactly what I needed. The young…read morelady that helped me was knowledgeable and let me know about the warranty on the pens. Highly recommend ;)

I just had an awesome experience in the store tonight. First of all I'm really impressed to find a…read moresmoke shop that actually answers the phone! Lol I came in and Q was super kind and very patient with me. I've never been there before and the shop has a wide variety of items to choose from so I really appreciate Q taking his time explaining things to me. It's really clean and in a shopping center with lots of parking. I'll definitely be back, thanks Q!

Super dope staff! They were very helpful and informative!…read more My friend and I went in for one thing and learned about so much more !

Awesome shop. They have a super wide selection of products, and at the most competitive prices I've…read moreseen in Houston. Being from the west coast, I was surprised to see the wide variety of CBD products they have - especially some items that I haven't seen in San Diego. I was also surprised at the selection and low price of their glass items. The staff is also really helpful, friendly, and knowledgeable. I've been to similar shops in San Diego and haven't experiences this level of attentiveness. Overall highly recommend a stop.

JIBRAN was very knowledgeable salesman and very knowledgeable of the products. Coming backread more

They have an amazing selection and the best customer service I've got they also have amazing deals…read more Must visit !!! I'm definitely coming back

Tobacco Habana is the finest cigar lounge in Houston. I make this judgment for several reasons…read more First, upon entering the shop, the customer is plunged into an immensity of leisure, comfort, and class; in particular, I find the seats to be perfect for relaxing and smoking. Second, this shop combines quality, quantity, and economy with regard to its supplies. There is not only a substantial selection but also competitive pricing. I must also mention the important fact that there are many excellent cigars sold here that can be found nowhere else. Third, the manager alone makes this shop exceptional. K.G., as we affectionately call him, is a truly professional tobacconist. He recommends good cigars based on one's preference for strength and taste. He also invites us clients to many events at the shop, and he always makes sure to ask how we're doing when we visit. He not only serves us: he befriends us. In short, this shop is the place to go! --- J.D.R., a Humble Pipe Smoker

Great shop! Excellent customer service…read moreSuper cigar selection Really reasonable prices You got to check it out ... Enjoy!