Your new branch on 301 in palmetto is absolutely a waste of customers Always a backup on line for…read moreservice one teller who does not know what he is doing and a Branch manager who can't open a tellers safe and another guy standing doing nothing. All rooms were void of help and people waiting to talk sitting in lobby. I have been a customer for 26 years and I couldn't even make a deposit. I will find another credit union

I have banked here for over 20 years. They have always been friendly and go beyond in helping with…read moreall my needs. I like their new office space and I like to use their new outside ATM's with live associates.

I've never had a problem here. Waited on very quickly by a very friendly staff. Here are my…read moreadditional 85 words.

Shari Burch at the East Manatee Service Center is super. Professional, friendly, efficient,…read moreaccurate. Always look for her when we go to handle finances. Great Experience!

Everything. Been with Suncoast for years. I joined back in the it's. Great service, and Great place…read moreto bank.

The ATM at this location never seems to work. Had to go in and see a teller to make a deposit and…read moregot some attitude. I will be taking my business elsewhere.

Friendly teller accepted my money order for my payment because i cant hear from phone teller. They…read moreglad to help me. Great services

Just went over with the wife to open an account at Suncoast credit union on manatee avenue in…read moreBradenton and had the best experience. We also applied for a car loan and Katelynn Sawyer, member advocate couldn't have been more kind and professional. My wife and I were pleased. I recommend you ask for Katelynn if you ever do business here. You will be satisfied as well!

All my business was handled with respect & a professionalism that is lacking in so many businesses…read morethese days. Everything went exactly the way it was explained to me. They are accommodating & friendly.

Yes very friendly people and the lines are not that long. good service and a good place to bank!read more

Excellent Bank. Excellent service. Excellent location. Best rates for several years.read more

I am a reasonably new customer to Suncoast. I recently liquidated some personal assets and…read moredeposited the check into my Saving account. I had no problem with the week hold on the check, however when I attempted to wire funds into my USAA account, I was not in any way supported. After going through the ponderous call-in to the general number, I finally got to the Wire department, which you cannot get to directly, you MUST be routed there by the "Customer Service" operator. By the way Customer Service seems more an oxymoron than a fact. I any case, I asked to send a wire transfer to a domestic bank and was told that I MUST contact the bank directly and obtain their procedures. Strange I thought, but I did as asked. It took me only 5 minutes to get the directions: Need exotic information: name and address of the bank, phone number, Routing number, account number for the deposit, then my name and address. I already had all of this information since this is not my first wire transfer, but that is not the point. I then had to call back Suncoast....Over a 15 minute wait later, I got to speak to a "Customer Service" rep who, when I complained about the wait, told me that I had to understand that they were very busy and tonally, told me to stop complaining. She transferred me to the wire transfer department where I held for another 5 minutes then hung up. I have left 3 messages with the CU, and understanding that they were sent Friday afternoon, am still waiting for the messages to be read and, dare I hope, responded to. My experience is that the facility people are very nice and seems competent and well trained, but the telephone staff are rude and ill trained. I am 95% ready to remove my funds and deposit them in a more user friendly bank/CU. Terrible.

Maurice offers 5 star customer service. He explained all the…read moreservices offered. No more traditional banking for me. Thank you Maurice for the excellent service.

Horrible experience all around. Been a member for seven years and I've had it. Closed my account…read moretoday and I'm done being frustrated with poor customer service, bad rates and flippant attitudes from tellers. If you are looking for a good credit union, don't come here.

I appreciate what Suncoast is doing in a very competitive market. I used to bank with Chase. Chase…read moreand big banks like Wells and BOA wake up every morning looking for way to separate you from your money. We need to support the credit unions and not the banks that exist for the more wealthy clientele.

Fix your terrible ATM's. Why everytime I try to put cash in, it spits it back out with nothing but…read morea canceled transaction message??? at least tell me why you refuse to take my money.