The staff are very professional and friendly. They are always willing to give a helping hand…read more Thank you, Kathy Coxey

I have had a great experience with everyone at this business. They are easy to work with, super…read morefriendly and very personable. Highly recommend. I will be back again if ever in need of a small loan

Fancy this. Bought a used car on-line and Donnie the salesperson talked a lot about the car but NOT…read moreONCE did he happen mention it did not start nor run. Imagine overlooking that small piece of info? When called to discuss became belligerent. After calming down said several times he would resolve, including having his manager call back. Surprise-surprise; no calls nor texts ever received. Many call/texts BEFORE I purchased, of course! +$10,000 in repairs. Draw your own conclusions.

BEST SERVICE EXPERIENCE IN YEARS! 1st visit to service department. Molly and Ben were very…read moreknowledgeable. came here after being extremely disappointed in another local GM service department. HIGHLY RECOMMEND!

This is just like the other loan agencies in the area . Nothing special and nothing personally…read moregreat

Good people and good quality service! Very easy to work with! I definitely recommend Universal…read morefinance!

Bought a truck here about 3 weeks ago Satisfied with the transaction. Love my truck, thanks again…read moreguys!

Pretty easy to buy a car here, their prices are very competitive, given they are directly tied to…read moremultiple credit unions around the area interest rates are decent too, the people I worked with were alright, good for car industry standards, I had a good experience buying here and hopefully you would too.

Waste of time. Had an online price but final price has no negotiable fees. They just seem to want…read moreyou to come in.

Liars and thieves. Sad to because they are black owners. I have bought three cars from them. They…read morehave changed for the worst. Lie to you and make you feel important then they pull the rug from under you. Stay away from all of their locations.

We had tried a few other car dealerships and were told "due to your short length of time on the…read morejob, you're going to get a NO where every you go" I work contract, make well above average income, at Crown, they looked at me as a person, the fact that I've been doing the same job for 22 years (on contract) not the amount of time I was at this particular company on contract. Before we even set foot on the car lot, I had sent in all my documentation (Drivers Licence, Proof of income, residence etc.), Brian and John (I think that's the right name) checked my information, interviewed me for the loan and had an approval amount before even getting there. Although we chose a car we absolutely loved from the internet pictures, it happened to be about $4,000.00 more than our approval, but they worked with us, our down was only $500.00 more than for something in our approval amount, we received a much lower interest rate than expected. They deal with people from all walks of life, from those making minimum wage to those making over $150k a year...no matter what your situation, you're not brought in with a false sense of what you're approved for then sent to what I call the "Dog Pound" of ratty cars, you know up front before even going what you're approved for and are given a choice of late model, quality vehicles (in our case we were determined to get the one we fell for). Brian had the car we were interested in waiting for us when we showed up, handed us the keys for a test drive and when we returned, it was a matter of getting the car on our insurance, signing the paperwork, paying the downpayment and we were on our way!!! You will be treated with the respect and integrity you deserve, nothing hidden like 99% of the car dealers out there. Everybody was friendly, they make you feel like family, they're professional and don't pull anything over your eyes... If you're looking for a car, bottom of the barrel horrible credit or top of the chart excellant credit, you're going to get awesome treatment... I recommend this dealer (with multiple lots to pull from) 150%... If I could give them 10 Stars instead of 5... I would...

If I could give this loan company 0 stars, I would. My experience with this loan company has been…read morehorrible. I find this company to be extremely deceptive. I financed a car with this company on 7/20/26 with a 6yr finance agreement. My final payment is scheduled for 7/23/26. As the final payment approached, I started receiving conflicting amounts for the final payment. The invoices often listed 2x's or 3x's the monthly payment when there is only one monthly payment made. I requested an itemized breakdown of the total costs which the company refused to send me. I contacted the attorney general's office, worked with a mediator only for the AG's office to be completely useless. The mediator assigned to my case allowed American Credit Acceptance to request extensions to submit their "response and investigate." In their response, they indicated they had sent me an itemized invoice of charges, but this was not true. To date I have not received an itemized breakdown of the charges and the company is withholding the title to my vehicle. The company even reported my account to the credit reporting bureaus stating I had missing and late payments. I have screenshots from my account on the same day my account was reported indicating my account was current and no payment was due. I have no idea how this company is allowed to stay in business. Please pay attention to all the reviews! If I did a simple search of this company before financing I never would have financed through this company and I wouldn't suggest anyone else does as well

I see all the negative reviews regarding this financing company. I never heard of them or bought…read morecar from them. They somehow got a hold of my credit card and tried to charge $1221.93. Thank God my bank blocked it as fraud. Beware of this company. I do not know how they obtained my information, I am reporting them to the BBB. I suggest you do the same. Scamer!

Horrible rates. They wanted me to pay nearly a 100% interest rate…read more Do NOT use this company for your loans!

They are not a lender. The moment you click "See my rates," your phone and email are bombarded with…read morecalls, texts, and emails from numerous lenders, including legitimate ones and scammers. It's utterly infuriating, especially because I was foolish enough to use my business number. I texted "STOP" to the number indicated on their website and received the message "This service is not available." I absolutely despise this company just 10 minutes after learning about them. Don't waste your time; you will regret it immediately.

Templar Auto Group is a great place to purchase a car. Mickey was very straight forward and honest…read moreabout the vehicle. We were having issues with our bank cooperating with the loan process. Mickey said he would meet us on a Saturday at 9 am to meet with Truliant Federal Credit Union he does a lot of business with them. It was a straight forward process we walked out with check in hand for our purchase. This goes above and beyond outstanding customer service. We are very happy with the car and will be back for our next car purchase. I did see another review regarding processing time in sending the tag and title. Our tag was mailed promptly and the bank received the title quickly there were no issues there. If you are in the market look no further save yourself the headache and go see Mickey you won't regret it!

From the owner: Templar Auto Group, Inc. is a used car dealership located in Matthews, NC. Customers can buy from…read moreTemplar Auto Group, Inc. with confidence, since we provide a complimentary Carfax report on all our cars to our customers, as we are a certified Carfax advantage dealer. If you need financing, we work with a credit union with rates starting at 2.49% APR on approved credit. In addition, all our cars are pre sale inspected and reconditioned, all documentation is available to purchaser. While some of our cars are as near perfect as they can be, some might need light reconditioning, and are priced accordingly. Either way, we strive to provide you with all information necessary to make a sound buying decision. It is our goal to provide each and every customer with outstanding customer service! Templar Auto Group, Inc. is an accredited business with the NIADA.