This place is a joke, my husband got a car, and it was financed through here. My husband at the…read moretime was in between job sites as he work for the union and for his trade, he doesn't work a lot in the wintertime and he made an agreement with them that we would be in after a few days to pay it and the next day they had it repo and then they said we had to pay $2000 for the current payment owed, the next month's payment and the cost of the repo so we did when we got paid, a few months go by and they did the same thing and this time we weren't late on our payment but they said we were as the last time they had the car repo and we paid they never applied the money we paid for the next month's payment to his account and so when we made our 500 dollar payment not knowing we ended up being a month behind but they never told us anything and then sent the repo man out to take our car again and when we called that's when we found out everything and they wanted another $2000 for us to pay again for them to do this again and at this point we were not going to get the car back so the repo men that they sent packed the car up and dropped it off at our house but didn't return all our stuff, they stole my husband's work phone, his access badges for job sites, our St Jude pendant that his mom made and gave him, My handicap plaque for the window and a few other things and when we call reliable credit they tell us well now that you are not a client you do not need to call me for this as it is not our problem anymore and hung up on him we have had the car for almost 2 years an no problems tell a few months ago.

ONE STAR IS TOO GENEROUS…read more STAY AWAY. STAY FAR FAR AWAY from this company. The irony here is that they're called 'Reliable' when they're anything but. A while ago I financed through this company. Let me tell you the various and unbelievable things they did. On one occasion, unbeknownst to me, they waited an entire month to cash the check for my car payment. So when the next payment rolled around, they took out both payments at the same time. That was to my fiscal detriment as I thought my money was counted for at the time and wouldn't you know it, a check bounced. After that I only paid with money orders. Thought that solved the problem but nope. They called me the next month to tell me my check bounced again. When I informed them I paid with a money order, they hung up. Eventually I moved out of state and informed when afterwards. They said it was a violation of the terms and my car would be repossessed if I didn't pay it off. Luckily I had the remains $3500 balance and sent a cashiers check in that amount. My intuition told me to send it verified mail so someone would have to sign for it. After a few days I checked my mailing reference number to see if the check had been received. Unfortunately I kept getting errors so I called Reliable and was told that it was never received. They informed me that I would have to continue making payments on the vehicle until I can get another check for the balance. That didn't make sense. You wouldn't allow me to make payments because I moved out of state but now I can make additional payments until check for my balance shows up? After a very stressful week of checking my reference number for delivery of the check and talking to various employees at Reliable who had the same story (check never delivered) I finally had a stroke of luck. Turns out I was entering the wrong reference number and the check had been delivered and signed for a week prior. They had the check the whole time. After relaying this information to an employee I was told someone would call me back. Someone called me that evening and said, I kid you not "We found your check in the trash can earlier today." So you mean to tell me someone threw a check for $3500 in the trash and it sat there for a week? Your garbage sits in the office for a week at a time eh? To make things worse they never even reported to the credit bureaus that I paid the car off! I filed a complaint with BBB and they responded basically calling me a liar. Fortunately I have good credit now but even if I didn't, I'd rather throat a cactus than deal with Unreliable Credit ever again.

I would not recommend dealership called dealership a day before to let them know I was coming in…read moremorning to pick up vehicle. I uber 45 minutes to location for salesman to not be in.. I am really unsatisfied with business... Called number multiple times when I got there no answer... The mechanic was there but he could not make the sale.. Poor business these guys are not a man of there word.

Photo of My New Used Vehicle!! Very Professional Experience With RS Motors, I Was Impressed! Thank…read moreYou!!

I went into Navy Fed needing to know my options for car loans, including information about a CD…read moreloan. At another branch I had been unable to find the help that I needed but when I came her, I was greeted by Julissa and she was wonderful to work with. She was patient, empathetic and took the time necessary to make sure that I knew all of my options. She went above and beyond to find out when I could expect answers to any questions. She made me confident in my choice of Navy Fed for my banking. I appreciate her time and attention and recommend this branch and her for anyone needing help.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.

I went to Car Craft yesterday and did a test drive of a Chevy Equinox plus spoke with the salesman…read moreand the owner. Today I went back and bought that car because of how these people treated me and my family. They were honest and that is how car dealerships should treat their customers!! Great job Car Craft !!!

I found myself in desperate need of a vehicle. I needed someone who would be willing to work with…read moreme at the time. I found carcraft on offer up and met with Gilbert, and he had me in a vehicle the same day. At the time, all i had was $ 1000 and needed a vehicle. Since then, I paid the vehicle off with no issues(It was a kia). Later, I financed a Cadillac. The motor blew in a week! Gilbert easily switched me over to something different. I picked a small Suzuki. Paid it off with no problems. the car ran well. Went back for 3rd car years later and grabbed a kia rio. Just paid it off, and it's still on the road! This is a great place if you find yourself in a bind. Just Don't Go Picking Fancy Cars Here. Look For The Resonable Small Low Mileage Cars They Have!!!!!

I had a great experience with them. Eric was easy to work with, not pushy at all. I had found the…read morecar on carfax so I knew its maintenance history, etc. Took it for a test drive, liked it and the buying experience was easy and professional. Not your typical "sleezy car salesman" experience, which I had several times before finding the car at Lang. Highly recommend.

Honestly, if I had a choice, I give no stars at all. Buyer be aware! This place is trash. My…read morenieces purchased Mazda3 Sedan. Writing on her behalf as she's 18. After purchasing the vehicle about 3 hours later, the door handle broke. It was obvious that it was glued on and also found that the oil was low. She returned the next day and was told the sales person wasn't there and to come back in a couple of days, Thursday. The guy at the front kept calling her a "chick" and asked if she played tennis because she was wearing a skirt. What a pervert! He said they would just glue it back on. She told them about the oil and was told it was probably from test driving - are you kidding me? You have to be an idiot. Kept getting the run around so we have reported this place Washington State Attorney General.

Sean Kent helped me buy my first car! He was very patient, kind,and understanding, especially when…read moreI didn't understand a lot of the finance stuff. He pointed out a ton of features in the cars we test drove and I had a great experience with him. I'm glad he sold me the car. Keanu was good too.

I took my Velar in for a odd issue that turned out to be a battery. I was given a free lyft to and…read morefrom, the service advisor was professional and knowledgeable and within hours I had a video walk around with what they were doing, the things they did and would be doing to rectify the fault. Very impressive. I have not had the same level of professionalism from other brands except for BMW and Porsche. They even washed the car. It has been years since I have been in and was again, impressed.

Do not go here. The staff seemed friendly to start while they took a loan application, but quickly…read moreleft customers to wait for 45 minutes+ without checking in or providing a status update. At that point, we hadn't even looked at a car, so it was frustrating to sit and wait without an explanation pf what we were waiting for. Poor inventory, bad deals, and white male privilege dripping from the ceiling. Look, you may feel like this is your only option for a loan, but it isn't. Also covid related: we saw at least 4 employees without masks on walking on the dealership floor, and a few customers without masks on. It made us uncomfortable.

I receive regular mailers from Doug's Credit inviting me to take advantage of "special offers."…read moreWhile they have a good selection of cars, it is impossible to comparison shop when every single vehicle on their website has "call us" under the price. Well, I don't want to call, I want to know the price now so I can compare with other dealers. "Call us" for a price tells me automatically without reservation, "GO AWAY". No price, no deal.